Job Description

About BAND

BAND is the leading free group communication app trusted by school groups, sports teams, extracurricular activities, faith-based communities, and more. We make it easy to coordinate, communicate, and build strong communities—both online and in person.

Overview

Are you a creative storyteller who loves turning real user stories into engaging digital content? We’re looking for a Content Producer Specialist to help us craft dynamic, authentic content for social media, partner channels, and paid ads.

In this role, you’ll plan, conceptualize, and help produce a wide range of marketing assets — from videos and social posts to brochures, emails, blogs, and ad creatives — all rooted in a deep understanding of BAND’s diverse user communities.

You’ll collaborate with users, partners, freelancers, and a videographer to capture authentic stories and bring them to life through impactful content across organic, partner, and paid channels.

What You’ll Do

• Collaborate with a videographer, users, and creators to produce video testimonials, use cases, and product stories
• Create compelling marketing assets across multiple formats, including written, visual, and informational content.
• Manage a content calendar and ensure timely, platform-tailored distribution.
• Track content performance and adjust strategy based on insights.

Who You Are

You’re organized, detail-oriented, and passionate about storytelling that makes an impact. You thrive in a fast-paced, collaborative environment, know how to manage big-scale, multiple content projects, and can sharpen a message for any audience.

If you’re ready to help tell the stories that matter — we’d love to meet you.

Apply now and be part of something meaningful.

Key Responsibilities

Content Sourcing from Users & Creators

• Develop and execute a plan to consistently secure content from users and creators.
• Build and manage content pipelines through user surveys, interviews, and outreach.
• Conduct user interviews and neatly organize notes, insights, and assets.
• Maintain a centralized content library for easy access by cross-functional teams.
• Identify, onboard, and manage creator relationships to ensure timely, brand-aligned content delivery.

Messaging & Content Format Strategy

• Collect and document user pain points, needs, and use cases by audience segment.
• Craft tailored messaging for each segment, grounded in user insights and market research.
• Research and develop new content formats to optimize engagement, then collaborate with users and creators to secure the right sources that fit each format.
• Provide creative direction, briefs, and hands-on support to users and creators to ensure on-brand, impactful content.

Content Production & Optimization

• Edit and refine source materials to develop final marketing assets.
• Collaborate with in-house designers, videographers, freelancers, and creators to produce videos, images, written content, digital ads, case studies, and social content.
• Manage production timelines, approvals, and a content calendar for consistent, timely publishing.
• Adapt content for multiple platforms, formats, and audience.
• Monitor performance and engagement metrics, using insights to refine and optimize content strategies.

Requirements

• 3+ years of experience in content production, content marketing, or digital storytelling.
• Exceptional writing, editing, and narrative development skills with a sharp sense of audience engagement.
• Strong awareness of trending content formats, social storytelling styles, and platform best practices, with the ability to quickly adapt and apply them to BAND’s content strategy.
• Proven ability to plan and produce multi-format content for social, web, and paid digital channels.
• Strong project management, organizational skills, and meticulous attention to detail.
• Demonstrated ability to scale content production while maintaining quality and storytelling integrity.
• Comfortable working with videographers and participating in video ideation, scripting, and production.
• Experience sourcing user-generated content and collaborating with users, partners, and community creators.
• Skilled in managing freelancers and external creators to deliver on-brand content.
• Proactive, collaborative, and eager to learn in a fast-paced environment.
• Basic knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite).
• (Preferred) Experience conducting user research and applying insights to content development.

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