Job Description

SALES COORDINATOR

Full-Time | On-Site | Catalina Palms at Sundance – 55+ Active Adult Community

Friday–Tuesday Schedule

SUMMARY

Akel Homes is a privately owned, South Florida-based homebuilder with over 35 years of experience designing and building award-winning residential communities. From Palm Beach to Port St. Lucie, we specialize in creating premium, lifestyle-driven homes with innovative designs, high-quality construction, and a personal touch. Guided by our values of trust, integrity, and customer-first service, we are committed to delivering not just homes, but lasting communities where families can build a life they love.

We are seeking a professional, organized, and customer-focused Sales Coordinator to support the sales team at Catalina Palms at Sundance, our premier 55+ active adult community. As the first point of contact for prospective homeowners, you will help create a warm, memorable, and seamless experience for every visitor and caller. This role is essential to ensuring efficient sales operations and exceptional customer service.

DUTIES AND RESPONSIBILITIES

• Customer Greeting – Greet prospective customers at the sales center with a warm, professional welcome.

• Client Registration – Register new clients and maintain accurate, organized customer records.

• Phone & Appointment Management – Answer incoming calls, respond to inquiries, and set appointments for the sales team.

• Sales Team Support – Assist the sales team with customer service needs throughout the sales process.

• Administrative Support – Provide general administrative assistance, including preparing sales materials and maintaining a tidy, inviting sales center.

• Event & Marketing Coordination – Coordinate with marketing and sales teams as needed to support community events, promotions, and on-site activities.

EXPERIENCE AND SKILLS

• Previous experience in customer service, sales support, administrative, or front-desk roles.

• Strong communication and interpersonal skills with a polished, professional presence.

• Ability to multitask effectively in a fast-paced environment while maintaining accuracy.

• Proficiency with basic computer applications, including Microsoft Office; CRM experience preferred.

• Highly organized with strong attention to detail and the ability to prioritize tasks.

• Customer-first mindset with the ability to build rapport quickly and handle inquiries professionally.

• Reliable, punctual, and comfortable working a Friday–Tuesday schedule (including weekends).

WORK ENVIRONMENT

• On-site at the community sales center/model homes in Port St. Lucie.

• Fast-paced and customer-facing, requiring strong multitasking and professionalism.

• Regular interaction with homebuyers, Realtors, vendors, and internal teams.

• Full-time, on-site role with a Friday–Tuesday schedule; may require occasional flexibility for events.

• Use of standard office and sales equipment, including computers, phones, tablets, and printers.

• Work involves maintaining a polished, welcoming environment aligned with brand standards.

WHY AKEL HOMES?

• Private Builder Advantage – Work directly with leadership for fast decision-making and collaborative teamwork.

• Premium Communities – Support the sales process in beautifully designed, high-quality neighborhoods with lifestyle-driven amenities.

• Culture of Excellence – Join a family-owned builder committed to integrity, service, and providing an elevated customer experience.

• Growth & Impact – Play a key role in supporting prospective homeowners and creating memorable first impressions.

• People-First Environment – Be part of a collaborative, inclusive culture that values creativity, accountability, and professional growth.

BENEFITS

• Comprehensive health benefits, including medical, dental, vision, and supplemental insurance for individuals and families.

• 401(k) retirement savings plan.

• Paid time off, including vacation, sick days, and major holidays.

• Team-building activities, including company-hosted happy hours, enrichment events, and industry networking opportunities.

• Opportunities to attend industry events and represent the company as a valued member of the brand team.

• Inclusive, people-first culture that values creativity, collaboration, and diverse perspectives.

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