Our client is looking to bring on a Service Desk Technician to his current team, this is due to an upcoming 2-year initiative to have the Tech team visit all 64 sights they oversee across the US and Canada.
This team oversees 64 different locations across the US and Canada from their two divisions. They run off a Microsoft shop (O365, Windows7/11, PCs) as well as Cisco products and oversee all aspects of infrastructure for these sights. People here need to have broad knowledge on systems, networking, VOIP, etc. rather than a deep understanding of a couple of things. This also includes deployments, upgrades, installments, onboarding/offboarding, and more.
Top Skills:
-Microsoft Support (O365, Windows 7/11, PCs)
-Cisco (Routers, Switches, VOIP)
-Full Infrastructure Support (Networking, Systems, Deployments, Installs, Rack & Stack)
-White-Glove Support
Pluses:
-MSP experience
-Certifications (CCNA, Networking+, CompTIA, etc.)
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