Intake Specialist Job at Jim Adler & Associates, Houston, TX

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  • Jim Adler & Associates
  • Houston, TX

Job Description

We're Hiring: Intake Specialist – Personal Injury Law Firm

Are you a compassionate and detail-oriented professional with excellent communication skills? Do you thrive in a fast-paced legal environment? If so, we want YOU to join our personal injury law firm!

About the Role:

As an Intake Specialist, you will be the first point of contact for potential clients who have been injured and need legal assistance. You will play a critical role in assessing case viability, gathering essential details, and ensuring a seamless intake process.

Responsibilities:

✔️ Answer and screen inbound calls from potential clients

✔️ Conduct thorough intake interviews to gather critical case information

✔️ Assess potential cases and determine eligibility based on firm criteria

✔️ Maintain accurate and organized client records in the case management system

✔️ Coordinate follow-ups and schedule consultations with attorneys

✔️ Provide a compassionate and professional client experience

What We’re Looking For:

✅ Experience in a law firm or customer service role (personal injury experience is a plus )

✅ Strong communication and active listening skills

✅ Ability to multitask and work efficiently under pressure

✅ Excellent attention to detail and organizational skills

✅ Bilingual (Spanish/English) is a huge plus

Why Join Our Firm?

🌟 Competitive pay and benefits package

🌟 Growth opportunities within the firm

🌟 Supportive and collaborative team environment

🌟 The chance to make a real impact on the lives of injured clients

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