Job Title: Field Service Dispatcher
Pay Rate: 23.00/hr.
Duration: 6 months with possible extension.
Work Location Full Address: 100 onsite - Woodall Rodgers FWY Dallas TX 75202
Work Schedule: Rotating: Mon - Fri 7:00am - 4:00pm
Mon - Fri 08:00am-05:00pm Contractor will have to pay for parking when going into the office.
Job Description: Responsible for dispatching routing and workload adjustments for field personnel across the Service territory utilizing company systems efficiently and accurately to ensure internal and external SLAs are met. Primary point of contact for process and service order related questions. including but not limited to field personnel. This position requires candidate to be onsite and is not a remote position. Identify prioritize and assign work to the appropriate available resources to efficiently meet internal and external SLArsquos. Communicate effectively with field personnel to log address escalate or resolve their immediate needs or concerns. Manage a high volume of work including emails phone calls electronic service request and electronic messaging to ensure resolution. Interface directly with customers and key internal business partners to resolve process or service order exceptions and escalations. Monitor and investigate service orders to ensure compliance rules are being met. Take decisive and timely action to address sensitive situations. Ability to directly interface effectively with all levels of employees. Dynamically deploy adequate resource and assets to meet changing customer requirements and timelines. Perform all essential aspects and functions of the job as well as other specific job duties assigned.
Skills: Proficiency in using Microsoft Office Tools including Word and Excel. Excellent verbal and written communication interpersonal skills. Strong analytic problem-solving skills coupled with high energy and motivation. Strong time management skills. Ability to multitask and work in a fast-paced team environment. Computer Skills -Work is performed on a computer at a desk and will need to be able to sit for extended periods of time. Other duties as assigned. Customer service skills Time management and organizational skills
Pay Range: $21.00 - $23.00 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
...integration authority for enterprise platforms and external partners. Mentor engineers and align architecture across Product, Platform, DevOps, and SRE teams. Technologies Youll Use Languages & Frameworks: Java, Spring Boot; .NET exposure a plus Eventing &...
...test environment, automate sprints, and develop testing scenarios. Qualifications: Knowledge of tools, concepts and methodologies of QA Experienced with end-user testing, usability testing, software and web application testing, Java/JSP or C#/ASP, PHP, or other...
...Local candidates only. Resource will work as an Information Security Analyst responsible for auditing and monitoring systems containing confidential information. This position is also responsible for helping the organization manage its risks by monitoring the organization...
...independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available... ...Qualifications: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Minimum...
...Company Description Do you want to work for a company where the people are the purpose? At Grimco, our Local Delivery Drivers aren't just part of a team they're a vital part of our operations, driving the efficiency and precision that exceeds our industry-leading...