Job Title: Field Service Dispatcher
Pay Rate: 23.00/hr.
Duration: 6 months with possible extension.
Work Location Full Address: 100 onsite - Woodall Rodgers FWY Dallas TX 75202
Work Schedule: Rotating: Mon - Fri 7:00am - 4:00pm
Mon - Fri 08:00am-05:00pm Contractor will have to pay for parking when going into the office.
Job Description: Responsible for dispatching routing and workload adjustments for field personnel across the Service territory utilizing company systems efficiently and accurately to ensure internal and external SLAs are met. Primary point of contact for process and service order related questions. including but not limited to field personnel. This position requires candidate to be onsite and is not a remote position. Identify prioritize and assign work to the appropriate available resources to efficiently meet internal and external SLArsquos. Communicate effectively with field personnel to log address escalate or resolve their immediate needs or concerns. Manage a high volume of work including emails phone calls electronic service request and electronic messaging to ensure resolution. Interface directly with customers and key internal business partners to resolve process or service order exceptions and escalations. Monitor and investigate service orders to ensure compliance rules are being met. Take decisive and timely action to address sensitive situations. Ability to directly interface effectively with all levels of employees. Dynamically deploy adequate resource and assets to meet changing customer requirements and timelines. Perform all essential aspects and functions of the job as well as other specific job duties assigned.
Skills: Proficiency in using Microsoft Office Tools including Word and Excel. Excellent verbal and written communication interpersonal skills. Strong analytic problem-solving skills coupled with high energy and motivation. Strong time management skills. Ability to multitask and work in a fast-paced team environment. Computer Skills -Work is performed on a computer at a desk and will need to be able to sit for extended periods of time. Other duties as assigned. Customer service skills Time management and organizational skills
Pay Range: $21.00 - $23.00 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
Job Details Description Hiring for Surgery Scheduler at Methodist McKinney Hospital (Full Time- Day Shift) Since opening our doors in February 2010, Methodist McKinney Hospital has had one primary objective to consistently raise the bar and set a new standard...
...System (Avature) Process paperwork regarding onboarding and dispositioning candidates with a high level of accuracy What you need: Elite work ethic, 100% in-office Strong customer focus The ability to work with the latest technologies The desire to be a...
...Nurse (RN) - Psychiatric Services The RN advocates and utilizes the nursing process in the care of all age populations along the health continuum. The nursing process includes assessment, diagnosis, planning, implementation and evaluation derived from scientific,...
...Hyde Center in Geneva and the Marklund Wasmond Center in Elgin, it is currently home to nearly 178 residents. The Marklund Day School offers Multi-Needs and Life Skills programs for children and young adults with multiple medical needs, and those diagnosed on the...
...Position Details Rockwell Transportation seeks a Class-A driver to join our growing fleet! As the private fleet for Rockwell Medical,... ...Minimum Qualifications Must be 21 years of age or older High school diploma or equivalent Valid Class-A CDL Valid DOT...