Job Title: Field Service Dispatcher
Pay Rate: 23.00/hr.
Duration: 6 months with possible extension.
Work Location Full Address: 100 onsite - Woodall Rodgers FWY Dallas TX 75202
Work Schedule: Rotating: Mon - Fri 7:00am - 4:00pm
Mon - Fri 08:00am-05:00pm Contractor will have to pay for parking when going into the office.
Job Description: Responsible for dispatching routing and workload adjustments for field personnel across the Service territory utilizing company systems efficiently and accurately to ensure internal and external SLAs are met. Primary point of contact for process and service order related questions. including but not limited to field personnel. This position requires candidate to be onsite and is not a remote position. Identify prioritize and assign work to the appropriate available resources to efficiently meet internal and external SLArsquos. Communicate effectively with field personnel to log address escalate or resolve their immediate needs or concerns. Manage a high volume of work including emails phone calls electronic service request and electronic messaging to ensure resolution. Interface directly with customers and key internal business partners to resolve process or service order exceptions and escalations. Monitor and investigate service orders to ensure compliance rules are being met. Take decisive and timely action to address sensitive situations. Ability to directly interface effectively with all levels of employees. Dynamically deploy adequate resource and assets to meet changing customer requirements and timelines. Perform all essential aspects and functions of the job as well as other specific job duties assigned.
Skills: Proficiency in using Microsoft Office Tools including Word and Excel. Excellent verbal and written communication interpersonal skills. Strong analytic problem-solving skills coupled with high energy and motivation. Strong time management skills. Ability to multitask and work in a fast-paced team environment. Computer Skills -Work is performed on a computer at a desk and will need to be able to sit for extended periods of time. Other duties as assigned. Customer service skills Time management and organizational skills
Pay Range: $21.00 - $23.00 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
...candidates who share in that excitement to help us continue to build something special. The role: Nuts.com is seeking a Brand and Creative Director to lead the creative and strategic vision that drives growth, loyalty, and storytelling across all touchpoints. This...
...implemented through both in-person and remote selling and may vary based on local market... ...reports into the Regional Sales Manager. Areas of Responsibility: Achieve... ...equivalent) from an accredited institution Entry level position, ideal for recent graduates...
...IntePros is currently looking for a Document Control Associate/Data Entry Speciaslist to join one our growing Medical Device/... ...interacting with internal and external customers while accomplishing work, production, and achieving quality standards. Performs other...
...current services with the addition of a full-time Director of Midwifery. Kings County Hospital operates a state-of-the-art Labor and Delivery room and a newly renovated Women's Health Center, which serves residents of Brooklyn and Staten Island. The hospital is...
Company Description Geovert is a global leader in Natural Hazard Mitigation and Mining Ground Support solutions, offering tailored services in slope stabilization, rockfall and debris flow protection, and avalanche mitigation. With over two decades of expertise, Geovert...