Customer Success Specialist Job at OneDay, Dallas, TX

eGs3RWxMakFNaHYra3NGVTc5SzdtYi83eGc9PQ==
  • OneDay
  • Dallas, TX

Job Description

As a Customer Success Specialist , you’ll play an important supporting role in helping our customers succeed with OneDay. You’ll assist with onboarding, scheduling, answering questions, and identifying ways we can help our customers get the most out of the platform. This is a great opportunity to get hands-on experience in a fast-paced SaaS company while learning the ins and outs of customer success and sales.

What You’ll Be Doing:

  • Help new customers get started with OneDay and feel confident using our platform.
  • Work closely with Customers and the Customer Success team in facilitating and scheduling quarterly and training meetings.
  • Answer basic customer questions about accounts and products and help direct more complex questions to the right team member.
  • Keep track of key info and renewal updates for customers in Hubspot.
  • Look out for potential new customer accounts or strong users who could be great brand advocates.
  • Help with small research tasks or customer-related projects as needed.
  • Be a friendly, reliable point of contact for customers and team members alike.

What We’re Looking For:

  • 1+ year of experience in customer service, sales, or a related field (internships or school projects count!).
  • Strong written and verbal communication skills.
  • Friendly, helpful, and ready to jump in where needed.
  • Organized and able to manage tasks and schedules.
  • Interest in customer success, SaaS, or digital tools.
  • Willingness to learn and grow in a team environment.
  • Familiarity with Google Business Suite; experience with HubSpot or Gainsight is a bonus.
  • Strong preference for someone living in the DFW Metro

Job Tags

Internship,

Similar Jobs

Dryland United Church of CHrist

Music/Choir Director Job at Dryland United Church of CHrist

 ...Music Director/Director of Music Dryland United Church of Christ Dryland United Church of Christ seeks an enthusiastic and creative Music Director to lead our music ministry. This part-time role (Approx 10 hours/week) involves directing our adult choir, collaborating... 

TrueCare

Call Center Scheduling Manager- Healthcare-In person Job at TrueCare

 ...passionate about providing compassionate, high-quality care to underserved communities? Join our mission-driven team as a Call Center Scheduling Managerand help make a meaningful impact in the lives of patients who need it most. Your Role & Impact The Call Center... 

Redwood Electric Group

Electrical PV Designer Job at Redwood Electric Group

 ...Redwood Electric Group is looking for a detail-oriented and technically skilled Electrical PV Designer to support our project teams in the design and drafting of photovoltaic and energy storage systems. This role plays a critical part in ensuring the accuracy, efficiency... 

SPECTRAFORCE

AI Linguist Job at SPECTRAFORCE

Role: AI Linguist Location: Mountain View, CA (3 Days hybrid) Duration: 12 Months Job Description: We are seeking AI Linguists to join our diverse and interdisciplinary team to focus on AI quality, evaluation, and annotation and to contribute with their expertise...

38° North Latitude Builders, Inc.

Casework and Millwork Designer Job at 38° North Latitude Builders, Inc.

 ...constructive teamwork Willingness to learn and adapt to situations Start: Immediately Type : Full-Time or Part-Time Location: San Rafael, CA Salary: Based on experience Schedule : Monday Friday, 6:30am 3:00 pm Benefits: Medical, Dental, Vision...