Customer Success Specialist Job at OneDay, Dallas, TX

eGs3RWxMakFNaHYra3NGVTc5SzdtYi83eGc9PQ==
  • OneDay
  • Dallas, TX

Job Description

As a Customer Success Specialist , you’ll play an important supporting role in helping our customers succeed with OneDay. You’ll assist with onboarding, scheduling, answering questions, and identifying ways we can help our customers get the most out of the platform. This is a great opportunity to get hands-on experience in a fast-paced SaaS company while learning the ins and outs of customer success and sales.

What You’ll Be Doing:

  • Help new customers get started with OneDay and feel confident using our platform.
  • Work closely with Customers and the Customer Success team in facilitating and scheduling quarterly and training meetings.
  • Answer basic customer questions about accounts and products and help direct more complex questions to the right team member.
  • Keep track of key info and renewal updates for customers in Hubspot.
  • Look out for potential new customer accounts or strong users who could be great brand advocates.
  • Help with small research tasks or customer-related projects as needed.
  • Be a friendly, reliable point of contact for customers and team members alike.

What We’re Looking For:

  • 1+ year of experience in customer service, sales, or a related field (internships or school projects count!).
  • Strong written and verbal communication skills.
  • Friendly, helpful, and ready to jump in where needed.
  • Organized and able to manage tasks and schedules.
  • Interest in customer success, SaaS, or digital tools.
  • Willingness to learn and grow in a team environment.
  • Familiarity with Google Business Suite; experience with HubSpot or Gainsight is a bonus.
  • Strong preference for someone living in the DFW Metro

Job Tags

Internship,

Similar Jobs

Fawkes IDM

Foreign Filing Reporting Paralegal Job at Fawkes IDM

 ...A national law firm with offices in Boston, MA is seeking a qualified and expereinced Foreign Filing Reporting Paralegal to join their team. The successful candidate will be responsible for filing patent applications, responding to Office Actions, Information Disclosure... 

Knauf North America

Production Associate Job at Knauf North America

Knauf Insulation North America is the world's fastest-growing insulation manufacturer. We are wholly committed to the conservation of the environment while also sustainably developing and manufacturing a comprehensive line of acoustical fiberglass insulation for residential...

Addison Group

Accountant Job at Addison Group

 ...Job Title: Accountant Location: 100% onsite in Peachtree City, GA Compensation: $50,000-$65,000 / year Benefits: Medical, Dental...  ..., compliance, and insight that supports both local and international operations. Key Responsibilities Manage all aspects of... 

Medix™

Certified Medical Coder - 248716 Job at Medix™

 ...Hiring a REMOTE Certified Medical Coder that lives in Arizona! Schedule: M-F 8-5 PM MST Pay Range: Between $25-$29/hr depending...  ...to day: Expertly assign and sequence diagnostic/procedural codes (ICD-10, CPT, etc.) per payer regulations and industry standards... 

TrueCare

Call Center Scheduling Manager- Healthcare-In person Job at TrueCare

 ...passionate about providing compassionate, high-quality care to underserved communities? Join our mission-driven team as a Call Center Scheduling Managerand help make a meaningful impact in the lives of patients who need it most. Your Role & Impact The Call Center...