Customer Success Specialist Job at OneDay, Dallas, TX

eGs3RWxMakFNaHYra3NGVTc5SzdtYi83eGc9PQ==
  • OneDay
  • Dallas, TX

Job Description

As a Customer Success Specialist , you’ll play an important supporting role in helping our customers succeed with OneDay. You’ll assist with onboarding, scheduling, answering questions, and identifying ways we can help our customers get the most out of the platform. This is a great opportunity to get hands-on experience in a fast-paced SaaS company while learning the ins and outs of customer success and sales.

What You’ll Be Doing:

  • Help new customers get started with OneDay and feel confident using our platform.
  • Work closely with Customers and the Customer Success team in facilitating and scheduling quarterly and training meetings.
  • Answer basic customer questions about accounts and products and help direct more complex questions to the right team member.
  • Keep track of key info and renewal updates for customers in Hubspot.
  • Look out for potential new customer accounts or strong users who could be great brand advocates.
  • Help with small research tasks or customer-related projects as needed.
  • Be a friendly, reliable point of contact for customers and team members alike.

What We’re Looking For:

  • 1+ year of experience in customer service, sales, or a related field (internships or school projects count!).
  • Strong written and verbal communication skills.
  • Friendly, helpful, and ready to jump in where needed.
  • Organized and able to manage tasks and schedules.
  • Interest in customer success, SaaS, or digital tools.
  • Willingness to learn and grow in a team environment.
  • Familiarity with Google Business Suite; experience with HubSpot or Gainsight is a bonus.
  • Strong preference for someone living in the DFW Metro

Job Tags

Internship,

Similar Jobs

Redwood Electric Group

Electrical PV Designer Job at Redwood Electric Group

 ...Redwood Electric Group is looking for a detail-oriented and technically skilled Electrical PV Designer to support our project teams in the design and drafting of photovoltaic and energy storage systems. This role plays a critical part in ensuring the accuracy, efficiency... 

Leeds Professional Resources

Project Manager Job at Leeds Professional Resources

 ...Job Title: Project Manager Location: Charlotte, North Carolina Job Overview: We are seeking a skilled HVAC Commercial Project Manager to oversee our projects in Charlotte, NC. The ideal candidate will manage all aspects of HVAC system installations, ensuring... 

The Goodkind Group, LLC

Junior Planner/Sales Assistant Job at The Goodkind Group, LLC

 ...Position: Junior Planner / Sales Assistant Overview Were looking for a numbers-driven Junior Planner to support the Swimwear division. This role is ideal for someone analytical, detail-oriented, and comfortable working with large data sets. You will work closely... 

AllView Real Estate

Senior Business Development Manager Job at AllView Real Estate

 ...companies in Southern California and boasts an industry-leading average client review rating of over 4.65 Stars with 400+ reviews across online rating sites and a client NPS score of over 80. AllView is recognized as one of the leading Real Estate and Property Management... 

The Larko Group

Administrative Assistant Job at The Larko Group

We are seeking a proactive, detail-oriented Administrative Assistant to join a fast-growing real estate firm and play a key role in the day-to-day operations of a dynamic commercial real estate portfolio. This is an excellent opportunity for someone who is not only eager...