Customer Success Specialist Job at OneDay, Dallas, TX

eGs3RWxMakFNaHYra3NGVTc5SzdtYi83eGc9PQ==
  • OneDay
  • Dallas, TX

Job Description

As a Customer Success Specialist , you’ll play an important supporting role in helping our customers succeed with OneDay. You’ll assist with onboarding, scheduling, answering questions, and identifying ways we can help our customers get the most out of the platform. This is a great opportunity to get hands-on experience in a fast-paced SaaS company while learning the ins and outs of customer success and sales.

What You’ll Be Doing:

  • Help new customers get started with OneDay and feel confident using our platform.
  • Work closely with Customers and the Customer Success team in facilitating and scheduling quarterly and training meetings.
  • Answer basic customer questions about accounts and products and help direct more complex questions to the right team member.
  • Keep track of key info and renewal updates for customers in Hubspot.
  • Look out for potential new customer accounts or strong users who could be great brand advocates.
  • Help with small research tasks or customer-related projects as needed.
  • Be a friendly, reliable point of contact for customers and team members alike.

What We’re Looking For:

  • 1+ year of experience in customer service, sales, or a related field (internships or school projects count!).
  • Strong written and verbal communication skills.
  • Friendly, helpful, and ready to jump in where needed.
  • Organized and able to manage tasks and schedules.
  • Interest in customer success, SaaS, or digital tools.
  • Willingness to learn and grow in a team environment.
  • Familiarity with Google Business Suite; experience with HubSpot or Gainsight is a bonus.
  • Strong preference for someone living in the DFW Metro

Job Tags

Internship,

Similar Jobs

Robert Half

Contracts Administrator Job at Robert Half

Description A growing San Francisco-based SaaS/AI company is seeking a part-time Contracts Administrator to support its sales and revenue operations teams with ongoing commercial contract redlining work. This is a fully remote, part-time (~20-25 hours per week) role, requiring... 

Artemis

Psychiatric Nurse Practitioner Job at Artemis

 ...Partners is seeking a dedicated and passionate professional to join our client's team! Position Name: Psychiatric Mental Health Nurse Practitioner (PMHNP) Location: Encino, CA or Costa Mesa, CA Employment Type: Direct-Hire & Permanent Setting: Concierge |... 

First Chicago Insurance Company

Automotive Claims Adjuster Job at First Chicago Insurance Company

 ...We are First Chicago Insurance Company! We currently have offices in Bedford Park, IL, (about...  ...pleased to announce that we have a new Claims office in Oak Brook, IL! If you are an...  ...statutes to become a licensed Claims Adjuster Preferred: Prior claims experience... 

Jax Spine & Pain Centers

Medical Assistant/Medical Scribe Job at Jax Spine & Pain Centers

1699 South 14th Street, Suite 16 Fernandina Beach, FL 32034. Jax Spine is currently looking for strong Medical Assistants/Scribes for our back office. This position is responsible for providing excellent care to patients and maintaining continuity of care through... 

Easterseals

Construction Administrator Job at Easterseals

 ...Seeking a U.S. Veteran, Guardsman, Reservist, and/or Military Spouse for a Construction Administrator (CM-CA) to provide Construction...  ...and completion of design projects, and review of the final contract documents. Determines how project(s) will impact medical center...