Customer Success Specialist Job at OneDay, Dallas, TX

eGs3RWxMakFNaHYra3NGVTc5SzdtYi83eGc9PQ==
  • OneDay
  • Dallas, TX

Job Description

As a Customer Success Specialist , you’ll play an important supporting role in helping our customers succeed with OneDay. You’ll assist with onboarding, scheduling, answering questions, and identifying ways we can help our customers get the most out of the platform. This is a great opportunity to get hands-on experience in a fast-paced SaaS company while learning the ins and outs of customer success and sales.

What You’ll Be Doing:

  • Help new customers get started with OneDay and feel confident using our platform.
  • Work closely with Customers and the Customer Success team in facilitating and scheduling quarterly and training meetings.
  • Answer basic customer questions about accounts and products and help direct more complex questions to the right team member.
  • Keep track of key info and renewal updates for customers in Hubspot.
  • Look out for potential new customer accounts or strong users who could be great brand advocates.
  • Help with small research tasks or customer-related projects as needed.
  • Be a friendly, reliable point of contact for customers and team members alike.

What We’re Looking For:

  • 1+ year of experience in customer service, sales, or a related field (internships or school projects count!).
  • Strong written and verbal communication skills.
  • Friendly, helpful, and ready to jump in where needed.
  • Organized and able to manage tasks and schedules.
  • Interest in customer success, SaaS, or digital tools.
  • Willingness to learn and grow in a team environment.
  • Familiarity with Google Business Suite; experience with HubSpot or Gainsight is a bonus.
  • Strong preference for someone living in the DFW Metro

Job Tags

Internship,

Similar Jobs

Dryland United Church of CHrist

Music/Choir Director Job at Dryland United Church of CHrist

 ...Music Director/Director of Music Dryland United Church of Christ Dryland United Church of Christ seeks an enthusiastic and creative Music Director to lead our music ministry. This part-time role (Approx 10 hours/week) involves directing our adult choir, collaborating... 

Pride Health

Phlebotomist Job at Pride Health

 ...Duration: 26 Weeks Shift: 5x8 (9:00 AM-5:00 PM) HS diploma/GED (required). Prior veni-puncture experience (preferred). Phlebotomy Certification, computer skills, blood collection experience 2 years+, and great customer services skills Benefits: Pride... 

Ateeca Inc

Data Entry Specialist Job at Ateeca Inc

 ...Key Responsibilities Data Input: Enter data from various sources into databases and ensure...  ...as needed. Collaboration: Work with other team members to collect and manage...  ...accuracy and detail to minimize errors in data entry. Computer Proficiency: Familiarity with... 

Energy Efficient Replacements LLC

Exterior Sales Professional Job at Energy Efficient Replacements LLC

 ...sales progress. Ability to work independently, maintain a self-motivated work ethic, and manage time effectively in both office and remote settings. Reliable transportation and a valid driver's license are required. Prior experience in home improvement or... 

Ladgov Corporation

Catholic Musician & Cantor Job at Ladgov Corporation

 ...Location: Hill Air Force Base (Ogden, UT) Position Summary The Catholic Musician & Cantor provides musical accompaniment, music direction, and cantor support for Catholic worship services at Hill Air Force Base Chapel. The position supports weekly Masses, rehearsals...