Customer Success Specialist Job at OneDay, Dallas, TX

eGs3RWxMakFNaHYra3NGVTc5SzdtYi83eGc9PQ==
  • OneDay
  • Dallas, TX

Job Description

As a Customer Success Specialist , you’ll play an important supporting role in helping our customers succeed with OneDay. You’ll assist with onboarding, scheduling, answering questions, and identifying ways we can help our customers get the most out of the platform. This is a great opportunity to get hands-on experience in a fast-paced SaaS company while learning the ins and outs of customer success and sales.

What You’ll Be Doing:

  • Help new customers get started with OneDay and feel confident using our platform.
  • Work closely with Customers and the Customer Success team in facilitating and scheduling quarterly and training meetings.
  • Answer basic customer questions about accounts and products and help direct more complex questions to the right team member.
  • Keep track of key info and renewal updates for customers in Hubspot.
  • Look out for potential new customer accounts or strong users who could be great brand advocates.
  • Help with small research tasks or customer-related projects as needed.
  • Be a friendly, reliable point of contact for customers and team members alike.

What We’re Looking For:

  • 1+ year of experience in customer service, sales, or a related field (internships or school projects count!).
  • Strong written and verbal communication skills.
  • Friendly, helpful, and ready to jump in where needed.
  • Organized and able to manage tasks and schedules.
  • Interest in customer success, SaaS, or digital tools.
  • Willingness to learn and grow in a team environment.
  • Familiarity with Google Business Suite; experience with HubSpot or Gainsight is a bonus.
  • Strong preference for someone living in the DFW Metro

Job Tags

Internship,

Similar Jobs

Compass Group

JANITOR (SEASONAL) Job at Compass Group

 ...We have an opening for seasonal JANITOR positions. Location : Medtronic - 250 Medtronic Drive, Lafayette, CO 80026. Note: online applications accepted only . Schedule : Seasonal schedule; Monday through Friday, 5:00 pm to 1:30 pm. More details upon interview... 

GRIP Training Institute

Development Director Job at GRIP Training Institute

 ...caused? If this sounds like you, wed love to hear from you! PNP Staffing Group is excited to have been retained by GRIP Training Institute to lead their search for a Development Director. Salary: 120,000 140,000 Comprehensive Benefits: See below Location... 

UnionMain Homes

Marketing Manager Job at UnionMain Homes

 ...companies, model decorators, digital advertising consultants, creative firms, model maintenance services, etc. Coordinate with other...  ...Experience Bachelor's degree from a four-year college or university in Communication, Marketing or a related field preferred Two... 

Peterson Sheet Metal, Inc.

Sheet Metal Worker Job at Peterson Sheet Metal, Inc.

Join Peterson Sheet Metal as a Shop Sheet Metal Worker and be part of a skilled team fabricating and assembling metal components for HVAC systems, and industrial applications. This position is primarily shop-based with occasional field assignments. Responsibilities...

Kris Lindahl Real Estate

Sales Executive Job at Kris Lindahl Real Estate

 ...feel like youve outgrown your current room If this message sparked something in you Apply now. This is your moment to build something legendary or watch someone else do it instead. -Kris Lindahl PS. No industry experience or license needed to apply....