Customer Success Specialist Job at OneDay, Dallas, TX

eGs3RWxMakFNaHYra3NGVTc5SzdtYi83eGc9PQ==
  • OneDay
  • Dallas, TX

Job Description

As a Customer Success Specialist , you’ll play an important supporting role in helping our customers succeed with OneDay. You’ll assist with onboarding, scheduling, answering questions, and identifying ways we can help our customers get the most out of the platform. This is a great opportunity to get hands-on experience in a fast-paced SaaS company while learning the ins and outs of customer success and sales.

What You’ll Be Doing:

  • Help new customers get started with OneDay and feel confident using our platform.
  • Work closely with Customers and the Customer Success team in facilitating and scheduling quarterly and training meetings.
  • Answer basic customer questions about accounts and products and help direct more complex questions to the right team member.
  • Keep track of key info and renewal updates for customers in Hubspot.
  • Look out for potential new customer accounts or strong users who could be great brand advocates.
  • Help with small research tasks or customer-related projects as needed.
  • Be a friendly, reliable point of contact for customers and team members alike.

What We’re Looking For:

  • 1+ year of experience in customer service, sales, or a related field (internships or school projects count!).
  • Strong written and verbal communication skills.
  • Friendly, helpful, and ready to jump in where needed.
  • Organized and able to manage tasks and schedules.
  • Interest in customer success, SaaS, or digital tools.
  • Willingness to learn and grow in a team environment.
  • Familiarity with Google Business Suite; experience with HubSpot or Gainsight is a bonus.
  • Strong preference for someone living in the DFW Metro

Job Tags

Internship,

Similar Jobs

Mission Resourcing LLC

Product Design Engineer Job at Mission Resourcing LLC

 ...the State of California and breaking ground on our flagship Amma dome build, we are hiring key team members to help us complete the design of the Amma product. We have a strong preference for team members to locate full-time onsite in Grass Valley, California, although... 

Delta-T Group Inc.

School Nurse (RN) - $50+/hr Job at Delta-T Group Inc.

 ...Mesa, AZ 85206 Date Posted: 12/30/2025 Category: Public School Education: Nursing License or Certification RNs are needed by our...  ...compensation * Live representatives 24/7/365* Credentialing assistance and reminders * Ability to grow professionally *... 

Lifepoint Health®

Clinical Liaison Job at Lifepoint Health®

 ...Jefferson Regional Specialty Hospital; White Hall Clinical Liaison, Rehabilitation Location: Position based in Little Rock, AR...  ...primary external contact for case managers, discharge planners, physicians, and payors. CL will be working primarily out of Little Rock... 

Fawkes IDM

Foreign Filing Reporting Paralegal Job at Fawkes IDM

 ...A national law firm with offices in Boston, MA is seeking a qualified and expereinced Foreign Filing Reporting Paralegal to join their team. The successful candidate will be responsible for filing patent applications, responding to Office Actions, Information Disclosure... 

Revel Staffing

Entry-Level Medical Coder Job at Revel Staffing

 ...We are seeking a motivated Entry-Level Medical Coder to join the administrative team. This position offers a great pathway into the healthcare...  ...field for individuals interested in medical billing and coding. Hybrid work is possible after the training period. Key...