Customer Success Specialist Job at OneDay, Dallas, TX

eGs3RWxMakFNaHYra3NGVTc5SzdtYi83eGc9PQ==
  • OneDay
  • Dallas, TX

Job Description

As a Customer Success Specialist , you’ll play an important supporting role in helping our customers succeed with OneDay. You’ll assist with onboarding, scheduling, answering questions, and identifying ways we can help our customers get the most out of the platform. This is a great opportunity to get hands-on experience in a fast-paced SaaS company while learning the ins and outs of customer success and sales.

What You’ll Be Doing:

  • Help new customers get started with OneDay and feel confident using our platform.
  • Work closely with Customers and the Customer Success team in facilitating and scheduling quarterly and training meetings.
  • Answer basic customer questions about accounts and products and help direct more complex questions to the right team member.
  • Keep track of key info and renewal updates for customers in Hubspot.
  • Look out for potential new customer accounts or strong users who could be great brand advocates.
  • Help with small research tasks or customer-related projects as needed.
  • Be a friendly, reliable point of contact for customers and team members alike.

What We’re Looking For:

  • 1+ year of experience in customer service, sales, or a related field (internships or school projects count!).
  • Strong written and verbal communication skills.
  • Friendly, helpful, and ready to jump in where needed.
  • Organized and able to manage tasks and schedules.
  • Interest in customer success, SaaS, or digital tools.
  • Willingness to learn and grow in a team environment.
  • Familiarity with Google Business Suite; experience with HubSpot or Gainsight is a bonus.
  • Strong preference for someone living in the DFW Metro

Job Tags

Internship,

Similar Jobs

Trinity Search Group

Real Estate Analyst Job at Trinity Search Group

 ...business for close to 100 years and are a stable, solid organization with a very long-term outlook. They are looking to add a Real Estate Analyst to their Atlanta office and team. This person will be responsible for acquisitions and development duties including ROI... 

Petaluma Health Center

Licensed Clinical Social Worker Job at Petaluma Health Center

The Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this...

Alivio Medical Center

Practice Manager Job at Alivio Medical Center

 ...evaluations of staff are completed in a timely manner. Provide the highest level of service to internal customers at the site including nursing and medical providers. Serves as liaison for medical providers and gathers feedback on how to improve operational efficiencies.... 

Tavant

Senior System Engineer Job at Tavant

 ...managing security policies, including MFA, conditional access, and data governance tools. Familiarity with managed configurations (ABM, Configuration Policy) Experience supporting Single Sign-On using Active Directory Federation Services with Multi Factor... 

Pride Health

Recruiter Job at Pride Health

 ...Pride Health is hiring a Recruiter to support our clients medical facility based in Massachusetts. This is a 3-months contract with the possibility of an extension, competitive pay and benefits, and a great way to start working with a top-tier healthcare organization...