Customer Success Specialist Job at OneDay, Dallas, TX

eGs3RWxMakFNaHYra3NGVTc5SzdtYi83eGc9PQ==
  • OneDay
  • Dallas, TX

Job Description

As a Customer Success Specialist , you’ll play an important supporting role in helping our customers succeed with OneDay. You’ll assist with onboarding, scheduling, answering questions, and identifying ways we can help our customers get the most out of the platform. This is a great opportunity to get hands-on experience in a fast-paced SaaS company while learning the ins and outs of customer success and sales.

What You’ll Be Doing:

  • Help new customers get started with OneDay and feel confident using our platform.
  • Work closely with Customers and the Customer Success team in facilitating and scheduling quarterly and training meetings.
  • Answer basic customer questions about accounts and products and help direct more complex questions to the right team member.
  • Keep track of key info and renewal updates for customers in Hubspot.
  • Look out for potential new customer accounts or strong users who could be great brand advocates.
  • Help with small research tasks or customer-related projects as needed.
  • Be a friendly, reliable point of contact for customers and team members alike.

What We’re Looking For:

  • 1+ year of experience in customer service, sales, or a related field (internships or school projects count!).
  • Strong written and verbal communication skills.
  • Friendly, helpful, and ready to jump in where needed.
  • Organized and able to manage tasks and schedules.
  • Interest in customer success, SaaS, or digital tools.
  • Willingness to learn and grow in a team environment.
  • Familiarity with Google Business Suite; experience with HubSpot or Gainsight is a bonus.
  • Strong preference for someone living in the DFW Metro

Job Tags

Internship,

Similar Jobs

Revology Cars

Materials Planning and Warehouse Manager Job at Revology Cars

 ...ambitions in the next 3-5 years. Position Summary The Materials Planning & Warehouse Manager is responsible for planning, purchasing...  ...-mitigation strategies. Warehouse Operations & Material Handling Lead all warehouse activities including receiving,... 

Academy of Motion Picture Arts and Sciences

Security Officer Job at Academy of Motion Picture Arts and Sciences

 ...large-scale special events as needed. Conduct special assignments related to awards season events. Monitor activities and immediately report any observed discrepancies. Communicate with local law enforcement, fire, or emergency medical services as required by... 

Summerhill Landscapes Inc

Office Administrator Assistant (Sag Harbor, NY) Job at Summerhill Landscapes Inc

 ...We are seeking an Office Administrative Assistant to manage the front desk of our office in Sag Harbor. This is a key role for us, as this position is the companys first point of contact for our clients, partners and vendors. We are looking for an energetic individual... 

Insight Global

Entry-Level Electrical Designer Job at Insight Global

 ...Overview Our client is seeking an Entry Level Electrical Designer to join their teams in Hampton, VA and Richmond, VA beginning in January 2026. This team is responsible for the design of underground and overhead electrical utility lines for construction projects. This... 

PrismHR

Caregiver Job at PrismHR

Caregiver Location: Hinsdale, IL Company: Home Helpers of Hinsdale As the top-ranked home care agency in Illinois and #14 in the nation for 2025 , we at Home Helpers of Hinsdale, take pride in providing exceptional care to seniors in their homes. We are seeking...