Customer Success Specialist Job at OneDay, Dallas, TX

eGs3RWxMakFNaHYra3NGVTc5SzdtYi83eGc9PQ==
  • OneDay
  • Dallas, TX

Job Description

As a Customer Success Specialist , you’ll play an important supporting role in helping our customers succeed with OneDay. You’ll assist with onboarding, scheduling, answering questions, and identifying ways we can help our customers get the most out of the platform. This is a great opportunity to get hands-on experience in a fast-paced SaaS company while learning the ins and outs of customer success and sales.

What You’ll Be Doing:

  • Help new customers get started with OneDay and feel confident using our platform.
  • Work closely with Customers and the Customer Success team in facilitating and scheduling quarterly and training meetings.
  • Answer basic customer questions about accounts and products and help direct more complex questions to the right team member.
  • Keep track of key info and renewal updates for customers in Hubspot.
  • Look out for potential new customer accounts or strong users who could be great brand advocates.
  • Help with small research tasks or customer-related projects as needed.
  • Be a friendly, reliable point of contact for customers and team members alike.

What We’re Looking For:

  • 1+ year of experience in customer service, sales, or a related field (internships or school projects count!).
  • Strong written and verbal communication skills.
  • Friendly, helpful, and ready to jump in where needed.
  • Organized and able to manage tasks and schedules.
  • Interest in customer success, SaaS, or digital tools.
  • Willingness to learn and grow in a team environment.
  • Familiarity with Google Business Suite; experience with HubSpot or Gainsight is a bonus.
  • Strong preference for someone living in the DFW Metro

Job Tags

Internship,

Similar Jobs

AO Globe Life

Insurance Agent Job at AO Globe Life

Location: Remote-Only (U.S. Based Candidates) Type: Full-Time | Flexible Schedule Compensation: $90,000$120,000 annually The Opportunity AO Globe Life is seeking motivated professionals to assist veterans and their families in exploring supplemental...

ClinLab Solutions Group

Oncologist / Physician / Principal Investigator Job at ClinLab Solutions Group

 ...Principal Investigator / Medical Oncologist On-site in East Brunswick, NJ An excellent opportunity for an Oncologist eager to pursue a career further in clinical development. This role is with an established Clinical Research Site Network that specializes exclusively... 

Keystone Group

Leasing Consultant Job at Keystone Group

 ...Keystone is seeking a professional and customer-focused Leasing Consultant to join our property management team. This role is ideal for someone who enjoys working with people, managing leases, and helping residents find the right home. This position is located at our... 

NFI Industries

Video Production Specialist Job at NFI Industries

 ...disfruta tanto de preparar la toma perfecta como de dar forma a una historia impactante? NFI busca un especialista en produccin de video que viva y respire el mundo audiovisual. Desde detrs de la cmara hasta la sala de edicin, sabes cmo transformar ideas complejas... 

Go! Retail Group

Calendar Buyer Job at Go! Retail Group

Come be our Calendar Buyer! Who We Are Calendar Holdings, LLC, based right here in Austin, Texas, is the parent company behind some of your favorite retail brands Calendars.com, ToysRUs, Go! Games & Toys, and Attic Salt . Were proud to be the worlds largest...