Customer Success Specialist Job at OneDay, Dallas, TX

eGs3RWxMakFNaHYra3NGVTc5SzdtYi83eGc9PQ==
  • OneDay
  • Dallas, TX

Job Description

As a Customer Success Specialist , you’ll play an important supporting role in helping our customers succeed with OneDay. You’ll assist with onboarding, scheduling, answering questions, and identifying ways we can help our customers get the most out of the platform. This is a great opportunity to get hands-on experience in a fast-paced SaaS company while learning the ins and outs of customer success and sales.

What You’ll Be Doing:

  • Help new customers get started with OneDay and feel confident using our platform.
  • Work closely with Customers and the Customer Success team in facilitating and scheduling quarterly and training meetings.
  • Answer basic customer questions about accounts and products and help direct more complex questions to the right team member.
  • Keep track of key info and renewal updates for customers in Hubspot.
  • Look out for potential new customer accounts or strong users who could be great brand advocates.
  • Help with small research tasks or customer-related projects as needed.
  • Be a friendly, reliable point of contact for customers and team members alike.

What We’re Looking For:

  • 1+ year of experience in customer service, sales, or a related field (internships or school projects count!).
  • Strong written and verbal communication skills.
  • Friendly, helpful, and ready to jump in where needed.
  • Organized and able to manage tasks and schedules.
  • Interest in customer success, SaaS, or digital tools.
  • Willingness to learn and grow in a team environment.
  • Familiarity with Google Business Suite; experience with HubSpot or Gainsight is a bonus.
  • Strong preference for someone living in the DFW Metro

Job Tags

Internship,

Similar Jobs

datacenterHawk

Data Integration Engineer Job at datacenterHawk

 ...Data Analyst is responsible for procuring, integrating, and maintaining external data sources...  ...timelines. Collaborate with product and engineering teams to ensure seamless integration of new data sources into existing systems. Monitor data quality, identify... 

38° North Latitude Builders, Inc.

Casework and Millwork Designer Job at 38° North Latitude Builders, Inc.

 ...constructive teamwork Willingness to learn and adapt to situations Start: Immediately Type : Full-Time or Part-Time Location: San Rafael, CA Salary: Based on experience Schedule : Monday Friday, 6:30am 3:00 pm Benefits: Medical, Dental, Vision... 

Labatt Food Service

Night Order Selector (Entry Level Warehouse) Job at Labatt Food Service

Night Order Selector - (Entry Level Warehouse) Company Overview Labatt Food Service, headquartered in San Antonio, Texas is the tenth...  ...0 pm to finish Benefits Salary that is incentive based, paid per case, with our top performers earning $56,000/yearly - No... 

Retrofête

Raw Materials Associate Job at Retrofête

 ...creative and technical functions, maintaining precision and clear communication across teams and suppliers. The ideal candidate is detail-...  ...Bachelors degree in Fashion Production, Merchandising, Textile Science, or related field. ~24 years of experience in product... 

Andrew C Beasley PLLC

Law Firm Sales Professional Job at Andrew C Beasley PLLC

 ...$50,000 base + bonuses (expected $100,000+ total) Job Type: Full-time About the Role Are you a natural people person who enjoys...  ...PTO to start ~ Hybrid work environment (part in-office, part remote)~ Comprehensive training program in sales, client...