Customer Success Specialist Job at OneDay, Dallas, TX

eGs3RWxMakFNaHYra3NGVTc5SzdtYi83eGc9PQ==
  • OneDay
  • Dallas, TX

Job Description

As a Customer Success Specialist , you’ll play an important supporting role in helping our customers succeed with OneDay. You’ll assist with onboarding, scheduling, answering questions, and identifying ways we can help our customers get the most out of the platform. This is a great opportunity to get hands-on experience in a fast-paced SaaS company while learning the ins and outs of customer success and sales.

What You’ll Be Doing:

  • Help new customers get started with OneDay and feel confident using our platform.
  • Work closely with Customers and the Customer Success team in facilitating and scheduling quarterly and training meetings.
  • Answer basic customer questions about accounts and products and help direct more complex questions to the right team member.
  • Keep track of key info and renewal updates for customers in Hubspot.
  • Look out for potential new customer accounts or strong users who could be great brand advocates.
  • Help with small research tasks or customer-related projects as needed.
  • Be a friendly, reliable point of contact for customers and team members alike.

What We’re Looking For:

  • 1+ year of experience in customer service, sales, or a related field (internships or school projects count!).
  • Strong written and verbal communication skills.
  • Friendly, helpful, and ready to jump in where needed.
  • Organized and able to manage tasks and schedules.
  • Interest in customer success, SaaS, or digital tools.
  • Willingness to learn and grow in a team environment.
  • Familiarity with Google Business Suite; experience with HubSpot or Gainsight is a bonus.
  • Strong preference for someone living in the DFW Metro

Job Tags

Internship,

Similar Jobs

Armer/Norman & Associates

Project Engineer Job at Armer/Norman & Associates

Project Engineer - Motivated/Hungry/Driven - Commercial Construction Location: San Leandro, CA (Bay Area) Company: Armer/Norman & Associates - A growing General Contractor specializing in commercial projects Job Type: Full-Time Salary Range: $70,000 - $115... 

Sloane Boutique (business in Moultre Plaza Coleman blvd)

PART TIME SALES ASSOCIATES Job at Sloane Boutique (business in Moultre Plaza Coleman blvd)

 ...Sloane Boutique is now actively looking for FALL/HOLIDAY PART TIME SALES ASSOCIATES in our MOUNT PLEASENT area store location Key Responsibilities...  ...boutique pay $$$ Employee Discount on all clothing pay up to $20 per hour based upon experience We can't wait to have... 

IP Casino Resort Spa

Custodian 1 - Hotel - Day Shift Job at IP Casino Resort Spa

Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue ...

Rosewood Hotel Group

On-Call Banquet Server Job at Rosewood Hotel Group

 ...Experience - Minimum of 18 years of age to serve alcoholic beverages Minimum two years experience as a Restaurant or Banquet Food Server in a upscale or luxury hotel. General Skills -~ Must be able to perform job functions with attention to detail, speed... 

WorkSource Oregon

Class C Driver Job at WorkSource Oregon

 ...ELD). - Load/unload products using an electric pallet jack. - Deliver fresh, high quality produce and grocery products using a box truck to local businesses while providing top-tier customer service in each interaction. - Collect payments from COD customers and...