Customer Success Specialist Job at OneDay, Dallas, TX

eGs3RWxMakFNaHYra3NGVTc5SzdtYi83eGc9PQ==
  • OneDay
  • Dallas, TX

Job Description

As a Customer Success Specialist , you’ll play an important supporting role in helping our customers succeed with OneDay. You’ll assist with onboarding, scheduling, answering questions, and identifying ways we can help our customers get the most out of the platform. This is a great opportunity to get hands-on experience in a fast-paced SaaS company while learning the ins and outs of customer success and sales.

What You’ll Be Doing:

  • Help new customers get started with OneDay and feel confident using our platform.
  • Work closely with Customers and the Customer Success team in facilitating and scheduling quarterly and training meetings.
  • Answer basic customer questions about accounts and products and help direct more complex questions to the right team member.
  • Keep track of key info and renewal updates for customers in Hubspot.
  • Look out for potential new customer accounts or strong users who could be great brand advocates.
  • Help with small research tasks or customer-related projects as needed.
  • Be a friendly, reliable point of contact for customers and team members alike.

What We’re Looking For:

  • 1+ year of experience in customer service, sales, or a related field (internships or school projects count!).
  • Strong written and verbal communication skills.
  • Friendly, helpful, and ready to jump in where needed.
  • Organized and able to manage tasks and schedules.
  • Interest in customer success, SaaS, or digital tools.
  • Willingness to learn and grow in a team environment.
  • Familiarity with Google Business Suite; experience with HubSpot or Gainsight is a bonus.
  • Strong preference for someone living in the DFW Metro

Job Tags

Internship,

Similar Jobs

Breakwater Oral Surgery

Surgical Assistant Job at Breakwater Oral Surgery

 ...Surgery & Dental Implants breakwatersurgery.com Dental Assistant Oral Surgery Surgical Assistant Oral Surgery Location...  ...preferred. Licensed dental assistant status is preferred. Radiology certification is a plus. We are an Equal Opportunity... 

elite personnel

Administrative Assistant Job at elite personnel

 ...Front Desk Administrative Assistant ______________________________________________________________________________ Summary The position serves as the first point of contact for the firm and plays a key role in supporting day-to-day operations. This position provides... 

Canopy South

Director of Education Job at Canopy South

 ...focus on four pillarsmixed-income housing, cradle-to-career education, community vibrancy, and economic vitalityto create safe homes...  ...of Practice, including logistics, scheduling, speaker coordination, communications, and participant registration, to ensure engaging... 

The Peninsula Hotels

Marketing Coordinator Job at The Peninsula Hotels

 ...Job Description Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking a Marketing Coordinator to join our Sales & Marketing team. Be a part of a Five Star, Five Diamond luxury brand Work in a busy, fast paced environment Exceptional... 

Pharmaron

Senior Manager, Information Security Job at Pharmaron

 ...operations in China, the U.S., and the U.K., Pharmaron has an excellent track record in the delivery of R&D solutions to its partners in North America, Europe, Japan and China. Pharmaron is proud to be an Equal Employment Opportunity and Affirmative Action employer....