Customer Success Specialist Job at OneDay, Dallas, TX

eGs3RWxMakFNaHYra3NGVTc5SzdtYi83eGc9PQ==
  • OneDay
  • Dallas, TX

Job Description

As a Customer Success Specialist , you’ll play an important supporting role in helping our customers succeed with OneDay. You’ll assist with onboarding, scheduling, answering questions, and identifying ways we can help our customers get the most out of the platform. This is a great opportunity to get hands-on experience in a fast-paced SaaS company while learning the ins and outs of customer success and sales.

What You’ll Be Doing:

  • Help new customers get started with OneDay and feel confident using our platform.
  • Work closely with Customers and the Customer Success team in facilitating and scheduling quarterly and training meetings.
  • Answer basic customer questions about accounts and products and help direct more complex questions to the right team member.
  • Keep track of key info and renewal updates for customers in Hubspot.
  • Look out for potential new customer accounts or strong users who could be great brand advocates.
  • Help with small research tasks or customer-related projects as needed.
  • Be a friendly, reliable point of contact for customers and team members alike.

What We’re Looking For:

  • 1+ year of experience in customer service, sales, or a related field (internships or school projects count!).
  • Strong written and verbal communication skills.
  • Friendly, helpful, and ready to jump in where needed.
  • Organized and able to manage tasks and schedules.
  • Interest in customer success, SaaS, or digital tools.
  • Willingness to learn and grow in a team environment.
  • Familiarity with Google Business Suite; experience with HubSpot or Gainsight is a bonus.
  • Strong preference for someone living in the DFW Metro

Job Tags

Internship,

Similar Jobs

Mindlance

Scientist Job at Mindlance

 ...in invitro systems with primary human cells Demonstrated knowledge and experience of key cell biology assays and techniques. Genetic manipulation of human cells using shRNA/siRNA/CRISPR tools. Proficiency in molecular biology skills such as qPCR analysis, flow... 

Scientific Applications & Research Associates (SARA), Inc.

RF Design & Test Engineer Job at Scientific Applications & Research Associates (SARA), Inc.

 ...RF Design & Test Engineer - 1419 Full Time Colorado Springs, CO, US Scientific Applications & Research Associates, Inc. (SARA) is a world-class Defense Research and Development enterprise, with a charter to create new and emerging technology innovations in support... 

Bishop McCarthy Center For Rehabilitation & Healthcare

Certified Nursing Assistant (CNA) Job at Bishop McCarthy Center For Rehabilitation & Healthcare

 ...team-oriented facility Looking to hire for the CNA Certified Nursing Assistant Position . We thrive on making our residents and staff as...  ...Come join us and turn your work dreams into reality. No experience necessary, just need a valid CNA- Certified Nursing license!... 

Planet Interactive

SEO Manager Job at Planet Interactive

 ...SEO Manager Location: Hybrid in Culver City, CA (Onsite Tuesday, Wednesday, and Thursday) Duration : 12 months to start Pay: Up to $88 per hour DOE (W2 and benefit options) Planet Interactive is looking for a SEO Manager to join our well known Fortune... 

Siemens Energy

Power Plant Operator Job at Siemens Energy

 ...A Snapshot of Your Day Under the general direction of the Operations Supervisor, responsible for the operation of a combined cycle (4 combustion turbines on 1 steam turbine) in a responsible, safe, and environmentally friendly manner to enhance generation, while maintaining...