Bilingual Customer Service Representative Spanish Job at IGT Solutions, Knoxville, TN

d0V2S2xyN05OeC8xbE1aYjc5bTduYjcwd1E9PQ==
  • IGT Solutions
  • Knoxville, TN

Job Description

Position: Bilingual Customer Service Representative Spanish

Location: Knoxville, TN 37932 (Work From office )

Job Summary :

We are looking for a skilled and customer-oriented Customer Care Agent to join our dedicated customer care team.

As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally.

Your primary focus will be to ensure customer satisfaction, build positive relationships, and maintain a high level of service quality

Training, AST training / new hire training on processes, procedures, products will be provided.

Qualifications

Min. 6 months of experience as a Call Center Representative or Customer Service Representative is required

Must be fluent in Spanish

Good to have experience in front desk/ hotel management / back office/travel industry or personal experience using travel products is preferred (Booking, Reservation, flights, cars, hotels, cruises, vacation packages) is an advantage;

High School Diploma or equivalent is required

Schedule:

Shift- 9 Hours including 1-hour break

Monday to Friday during training

Post training: 5 days a week, weekends included

Hours of Operations are 8am to 8pm 7 days a week, 365 days a year, weekends included

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Job Tags

Work at office, Shift work, Weekend work, Monday to Friday,

Similar Jobs

ACL Digital

Senior Animal Technician Job at ACL Digital

 ...Job Title: In Vivo Technician Location: Foster City, CA Duration: 10+ Months 5 days a week Shift Schedule (required): Sunday through...  ...week) Qualifications & prior experience: 5+ years of laboratory animal facility experience and demonstrated work experience... 

SQRL

Clinical Research Assistant Job at SQRL

 ...Highlights ~$40,000 - $45,000 salary + benefits!~ Unique opportunity to break into the Clinical Research space!~ Work with a company that truly cares about their employees and patients ~ Consistent schedule, no overnights or weekends, Early Fridays, flex holidays... 

Monster Brewing Company

Cellar Operator - Oskar Blues Brewery Job at Monster Brewing Company

 ...Essential Responsibilities Maintains all quality standards and safety set for beer production at CANarchy facilities. Knows where all raw materials are stored and general layout of the brewery. Correctly and accurately weighs and stages hops, adjuncts and brewing... 

Panola College

E Sports Coach/Professor Job at Panola College

POSITION TITLE: Esports Coach/Professor LOCATION: Panola College, Carthage Campus EMPLOYMENT TERM: Full time - 10-month position BEGINNING DATE: Negotiable RESPONSIBILITIES: Develop an Esports team at Panola College. Guide and develop competitive gamers...

Infosys

Product Owner Job at Infosys

Senior Consultant, Insurance Brokerage, North America About the Role The applicant should have experience in advising insurance broker client executives, both business and IT, and experience leading teams for digital transformation, platform modernization programs...