Job Description

ASSISTANT STUDIO MANAGER

AARMY is growing - We are looking for an Assistant Manager for our newest location on 23rd Street.

Accountable for the day-to-day operations of the studio and leading studio staff to ensure a higher standard studio experience for athletes. The ASM is a key player in the studio, connecting the dots across multiple departments to help hit utilization goals and monthly targets while representing the best of brand in living AARMY’s values. Reports directly to the Studio and Senior Manager, to ensure brand standards are met consistently across the board. 

Ideal candidates possess a background in sports and/or were athletes previously.



Key Responsibilities include but not limited to: 

• All front desk responsibilities
• Oversee maintenance of the studio space (equipment, utilities, sound) 
• Monitor and manage studio supply inventory 
• Monitor and manage studio retail inventory and sales
• Help monitor and manage waitlists
• Assist in hiring, coaching, and developing front desk and maintenance team members, developing and enforcing studio policies, SOPs, and productivity standards 
• Manage front desk, maintenance, and coach schedules 
• Build and increase local community engagement 
• Work closely with HQ Manager to analyze KPIs (studio utilization, retail sales) to manage day-to-day operations and implement community strategies and initiatives

Qualifications

• Bachelor's Degree
• Excellent Communication and Customer Service skills
• Excellent interpersonal skills
• Team Leadership skills
• Great sense of urgency and adaptiveness
• Entrepreneurial
• Sales skills
• Project Management skills
• Experience in the fitness or wellness industry preferred
• Strong organizational and multitasking abilities
• Ability to work collaboratively with a diverse team

Email: Laura@aarmy.com to apply

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