JOB DESCRIPTION
We are seeking a dynamic, self-driven Workday Configuration Support Consultant to support our payroll operations and system troubleshooting in a fast-paced, evolving environment. This role is critical in ensuring accurate and compliant payroll processing for U.S. and Canadian employees, diagnosing and documenting system issues, and partnering with internal and external teams to drive continuous improvement. The ideal candidate is a quick thinker, highly analytical, and ready to hit the ground running with minimal training.
RESPONSIBILITIES:
- Diagnose, troubleshoot, and document Workday Payroll configuration issues, partnering with external AMS support for resolution.
- Support accurate and compliant payroll processing for U.S. and Canadian employees, serving as backup processor when needed.
- Collaborate with HR partners to review, update, and resolve Workday payroll tickets.
- Utilize advanced Excel skills (VLOOKUPs, Pivot Tables, data validation) to support payroll audits and reporting.
- Contribute to stabilization and continuous improvement efforts following the transition from Employee Central to Workday.
- Spend approximately 80% of time working within Workday (ticketing, payroll, reporting) and 20% in meetings with internal and cross-functional stakeholders.
REQUIRED SKILLS AND EXPERIENCE
- Deep expertise in Workday Payroll configuration and integration with the ability to diagnose issues, identify root cause and communicate solution to external AMS team to perform configurations
- Demonstrated experience running U.S. and Canadian payrolls
- Ability to work independently, adapt to changing priorities, and manage ad-hoc requests in a fast-paced environment.
- Familiarity with payroll compliance, tax rules, and reporting requirements.
- Advanced Excel skills and comfort with hands-on troubleshooting.
- Workday Payroll certification strongly preferred; must be ready to contribute immediately with minimal training.
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