Job Description

Summary :

• Responsible for direct supervision of hospital operational leaders and partnership with hospital medical leaders.
• Partners with hospital medical leadership to create and maintain a high performing hospital focused on medical excellence with outstanding patient care.
• Maintains presence and accessibility within the hospital(s) a minimum 80% of the time.
• Monitors hospital KPIs and manages the execution of plans to achieve KPI performance objectives.
• Accountable for the fiscal objectives and financial performance of assigned hospitals.
• Assesses regularly the engagement level of associates, and holds hospital leadership accountable for associate engagement and retention.
• Communicates and cascades key initiatives impacting hospital operations and associates in an effective manner.
• Educates direct reports regarding company priorities, policies, and protocols and ensures accountability for adherence.
• Oversees hospital managers to ensure that hospital operations are efficient, effective, and meeting organizational objectives.
• Coaches and mentors, and takes corrective actions for direct reports in partnership with P&O as needed.
• Provides performance feedback to associates including day-to-day recognition, conducts associate performance reviews, and ensures appropriate coaching/mentoring is arranged as needed.
• Ensures communication and feedback channels with associates are open, schedules and facilitates regular communication opportunities, and is responsive to associate concerns.
• Understands and ensures compliance with Occupational Safety and Health Administration (OSHA), Drug Enforcement Administration (DEA), U.S. Food and Drug Administration (FDA), and applicable state and local agencies.
• Partners with assigned P&O Business Partner and senior leadership to understand and ensure compliance applicable federal and local labor laws as associate relations matters arise.
• Utilizes sound understanding of finance within business context to develop and execute tactical plans in support of strategic objectives established for assigned hospital(s).
• Manages expenses, budgets, and local reporting.
• Develops and implements operational methods that result in efficiency and effectiveness.
• Manages projects that relate to hospital expansion and growth including the addition of new services, new locations, and renovations.
• Partners with Medical Director(s) and other hospital medical leaders, monitors Clinician production, develops plans to facilitate and/or support growth, and ensures successful execution.
• Monitors and controls alignment with financial operating plan, communicating significant concerns and recommends adjustments to plan based on operating need to Director Field Operations (DFO).
• Communicates protocols for safety and facility maintenance to appropriate associates.
• Relays information regarding need for repairs and/or maintenance of equipment, building, and grounds and communicates with associate regarding status.
• Partners with Field Marketing Coordinator to ensure strategies to support demand generation, demand conversion, and client experience are executed appropriately.

Education and Experience:

• Bachelor's degree in Business, related field, or the equivalent combination of education, training, and experience.
• 5+ years relevant experience in a management role with 2+ years of multi-site or revenue size of greater than $25-50Million required.

Benefits :

• Parental leave benefits
• Medical, dental, vision, and life insurance options. Flexible work schedules
• 401k and retirement planning
• Time to reset, rewind, and reflect through our paid time off and floating holiday plans
• A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment

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