Technical Writer 3 - 15618 Job at Transcend Solutions, Mountain View, CA

eFVqSGxyaktOaGoxbXN0VTd0SzhuNzc3
  • Transcend Solutions
  • Mountain View, CA

Job Description

Technical Writer 3 - 15618

Length of Contract: 12+ month backfill

Work Location: Mountain View, CA

Work Schedule: Hybrid 3 days on site, 2 days WFH

Top Skills:

  • MUST: The ideal candidate will be able to share a portfolio of documentation written for diverse audiences, including technical and non-technical readers.
  • Familiarity with data management, reporting and business intelligence concepts.
  • Working knowledge of MS Office, Confluence, Jira, Slack, Google Docs, graphics editors and GitHub.
  • Strong analytical skills, attention to detail and ability to operate in a fast-paced environment with evolving project requirements and priorities.

Our client is looking for a talented technical writer to help create, update, and manage their technical and non-technical documentation and be a core part of the product operations team. You will work closely with engineering, product management, and other organizational stakeholders to create resources that document what our AdTech software products do, enable our partners to leverage them, and establish a strong relationship with the brand.

To be successful in this role, you’re motivated and ready to thrive in the fast-paced culture of a dynamic, growing global company. You have an appetite to learn with a positive attitude, willing to jump in and tackle new challenges. You have strong analytical skills and the ability to deep dive into various topics to build useful and user-friendly content. You are effective at communicating highly technical documentation to diverse audiences. You are a self-starter who thrives under pressure and enjoys team successes. You can work independently but aren’t afraid to ask for help when stuck or want to kick ideas around.

What will you do:

  • Produce and maintain world-class documentation, including product documentation, user guides, and developer guides, including API guides.
  • Work closely with globally distributed product managers, engineers, and other organizational stakeholders.
  • Manage the end-to-end documentation process including authoring, editing, reviewing, publishing and maintaining content.
  • Manage the style, layout and design of documents according to our house style guide.
  • Plan, schedule, and track documentation work to meet product release dates and deliverables.

What you will need:

  • 4 to 6+ years of technical writing experience, preferably in a technical domain, creating documentation and related resources for both technical and non-technical audiences.
  • Excellent English written and verbal communication.
  • Strong analytical skills, attention to detail and ability to operate in a fast-paced environment with evolving project requirements and priorities.
  • Ability to grasp complex technical concepts and translate them into comprehensive, accurate, accessible and easy to understand documentation.
  • Proven ability to work independently, collaboratively, and lead and manage multiple projects/tasks in a cross-disciplinary team.
  • Adaptability and ability to adjust to an evolving role and steady change within our fast-growing company.
  • Familiarity with a topic-based, learning objective oriented approach to creating documentation.
  • Familiarity with the AdTech industry and AdTech concepts is highly preferred.

Required technical knowledge and skills:

  • Experience working with Agile/Scrum software development teams.
  • Familiarity with the software development lifecycle.
  • Working knowledge of MS Office, Confluence, Jira, Slack, Google Docs, graphics editors and GitHub.
  • Knowledge of HTML, Markdown, JavaScript, JSON, SQL, and APIs.
  • Experience working with content management systems including Confluence and Document360.
  • Experience working within a developing information architecture and familiarity with knowledge management concepts.

Nice to have skill:

  • Ability to build and maintain content that goes beyond traditional documentation, such as online videos, demos, guided tours, and other educational techniques.
  • Familiarity with data management, reporting and business intelligence concepts.
  • Experience working with product adoption platforms, including Pendo.

Job Tags

Contract work,

Similar Jobs

Sinica Education

Part Time: Chinese Speaking Academic Specialist: Humanities and Economics Job at Sinica Education

What do we do? Co-founded by Harvard graduates, Sinica Education provides online educational content to international students in middle/high school and college. Using online tools, we provide short online courses, academic counseling, one-on-one teaching, and other ...

Total Wrecking & Environmental, LLC.

Demolition Safety Director Job at Total Wrecking & Environmental, LLC.

 ...Company: Total Wrecking & Environmental, LLC About the company: Total Wrecking & Environmental, LLC is a National Demolition and Remediation Contractor headquartered in Tonawanda, NY (Buffalo area) performing large scale projects nationwide. Total Wrecking... 

Deringer-Ney Inc.

Manufacturing Manager Job at Deringer-Ney Inc.

 ...Title: Manufacturing Manager Job Summary: The manufacturing manager is responsible for overseeing all aspects of the manufacturing...  ...for process improvement to enhance production efficiency, reduce waste, and lower cost. Implement lean manufacturing practices to... 

The Bar Association of San Francisco

Bilingual Legal Interviewer (Spanish) Job at The Bar Association of San Francisco

 ...an organization dedicated to enhancing the practice of law and improving our community through programs that provide equal access to legal services. The Bar Association of San Francisco (BASF) has a strong commitment to employee work-life balance and provides a... 

Akkodis

Network Systems Engineer Job at Akkodis

 ...Akkodis is seeking a Network Systems Engineer with a Colton CA base client to join their team. Pay Range - $60-$65/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. JOB TITLE Network Systems Engineer...