Job Description

Join our Hayes Valley Team

Founded by Jean Touitou in 1987, A.P.C. is an authentic French label accessible through design, price, and outlook. Initially, the label was popular for its classic, raw denim jeans, but it now includes a full collection of clothing and accessories for men and women that embody effortless cool.

As an A.P.C. Stock Associate, you will execute all store operations, web order fulfillment and returns, inventory management, and stockroom organization. You represent the brand’s image in our stores. You act as a brand ambassador by demonstrating impeccable presentation behavior and strong A.P.C. knowledge. You will perform with high integrity in operation and loss prevention compliance.

KEY ESSENTIAL FUNCTIONS:

• Provide superior customer service and after-sales experience to increase and retain customer loyalty.
• Process daily incoming and outbound merchandise requests and shipments
• Ensure web orders are pulled, prepped, and shipped in a timely manner.
• Communicate well with the web team and follow up to ensure products are reaching customers.
• Process web returns in a timely manner and with respect to the apc-us.com return policy.
• Ensure the OOS file is checked every day and updated every day with found stock.
• Ensure follow-up with the web team when shipping products.
• Execute go-backs accurately (placing them in the correct order in the stockroom) and on time (putting them away at closing time). Communicate with the team any issues regarding go-backs.
• Support with stock room preparation for seasonal sales and inventory counts
• Ensure the accuracy of stock by executing regular cycle counts.
• Order supplies as needed for the store, including shipping materials, cleaning products, and any other items needed for the store as management approves.

Experience Required:

• Minimum of 1 year of fashion retail experience.
• 2 years in an operational role.
• Interpersonal, oral, and written communication skills
• Ability to work independently, as well as in collaboration with head office

Physical Requirements:

• Ability to be mobile for extended periods.
• Ability to lift boxes.
• Availability to work closing shifts, weekends, annual inventor,y and holiday season.
• Organizational skills

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