Sr. Inside Sales Specialist Job at EPM Scientific, Chicago, IL

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  • EPM Scientific
  • Chicago, IL

Job Description

Sr. Inside Sales Specialist, Midwest with a Growing Life Sciences Tools Company

  • Laboratory Equipment, Fluid Handling, Consumables and Labware
  • Greater Chicago Area

80,000 - $105,000 + Quarterly Commission of $30,000 + complete benefits package

Role Overview

  • Drive growth by cultivating existing key accounts and identifying new business prospects within the assigned territory. This includes proactive outreach, diligent follow-up on quotes, and consistent relationship-building efforts.
  • Engage with clients across industrial, academic, government, pharmaceutical, and biotech sectors, offering a broad spectrum of products tailored to their needs.
  • Communicate the unique benefits of organization's offerings clearly and effectively to stakeholders at all organizational levels.
  • Explore untapped opportunities within current accounts and actively pursue leads to convert them into successful sales.
  • Build lasting customer relationships that foster trust and loyalty, aligning solutions with client goals to support long-term success and satisfaction.

Primary Responsibilities

  • Meet or exceed sales targets on a weekly, monthly, and annual basis through strategic sales and marketing initiatives.
  • Initiate and maintain contact with key accounts via phone, email, and other channels to promote growth and secure new sales.
  • Develop strong connections with various departments within customer organizations-including Purchasing, Engineering, Maintenance, Laboratory, and Quality-to understand and fulfill their needs.
  • Evaluate and qualify new opportunities while expanding existing business through a structured sales approach.
  • Collaborate cross-functionally with internal teams such as marketing, customer service, pricing, technical support, and credit to enhance customer satisfaction.
  • Apply pricing and quoting strategies to optimize profitability and drive business growth.
  • Manage territory effectively by identifying gaps, reclaiming lost business, and targeting new areas for expansion.
  • Create strategies to deepen engagement with current clients and attract new ones through market research and workflow analysis.
  • Participate in product, vendor, and system training sessions to stay informed about new offerings and technologies.
  • Use supplier catalogs and online tools to cross-reference products and suggest alternatives when needed.
  • Support customers in making informed purchasing decisions by providing product research, pricing, and availability insights.
  • Conduct market analysis to stay ahead of industry trends and competitor movements.
  • Maintain accurate records of sales activities and opportunities in the CRM system.
  • Perform additional duties as assigned.

Qualifications & Experience

  • Bachelor's degree in a science-related discipline preferred; equivalent experience will be considered.
  • At least 5 years of experience in inside or field sales, preferably with technical products.

Skills & Competencies

  • Proficient in Microsoft Excel and Office Suite; experience with databases is a plus.
  • Strong interpersonal skills for building rapport with internal and external stakeholders.
  • Goal-oriented and self-driven, with a proactive approach to achieving results.
  • Solid technical aptitude and analytical thinking; able to learn product lines and interpret data effectively.
  • Customer-centric mindset focused on exceeding expectations.
  • Capable of managing multiple projects simultaneously with strong organizational and time-management skills.
  • Able to work independently and collaboratively within a team environment.
  • Skilled in negotiation and sales strategy execution.
  • Comfortable in a fast-paced setting with the ability to meet deadlines and adapt to change.
  • Excellent verbal and written communication skills across all levels of an organization.
  • Strong work ethic and adaptability in a dynamic business environment.
  • Willingness to travel up to 10% for training and team meetings.


Desired Skills and Experience

Skills & Competencies
* Proficient in Microsoft Excel and Office Suite; experience with databases is a plus.
* Strong interpersonal skills for building rapport with internal and external stakeholders.
* Goal-oriented and self-driven, with a proactive approach to achieving results.
* Solid technical aptitude and analytical thinking; able to learn product lines and interpret data effectively.
* Customer-centric mindset focused on exceeding expectations.
* Capable of managing multiple projects simultaneously with strong organizational and time-management skills.
* Able to work independently and collaboratively within a team environment.
* Skilled in negotiation and sales strategy execution.
* Comfortable in a fast-paced setting with the ability to meet deadlines and adapt to change.
* Excellent verbal and written communication skills across all levels of an organization.
* Strong work ethic and adaptability in a dynamic business environment.
* Willingness to travel up to 10% for training and team meetings.

Job Tags

Work at office,

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