Servicenow Business Analyst Job at Insight Global, West Orange, NJ

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  • Insight Global
  • West Orange, NJ

Job Description

***Remote but must live in one of the approved footprint states: NY or NJ or PA**

Must Haves:

5+ years experience with ServiceNow Administration and Business Analysis

Extensive knowledge of all SNOW modules including: ITSM, HRSD, ITOM, CMDB

Experience working with ServiceNow Platform Owners gathering requirements & assisting with growing use of platform

Strong Understanding of various project methodologies – SDLC, Agile, ITSM, & ITIL

Experience managing projects and workflows

Plus:

Healthcare Experience

Experience with versions: Vancouver & Washington

Day to Day:

Insight Global’s Healthcare client is seeking a remote resource to join their growing ServiceNow team to assist with managing project and workflows within their environment of over 1150 ITIL users, in an environment of over 40,000 employees. This resource will build catalogue items, help with integrations, perform maintenance on the platform, and handle upgrades. They should have experience working in the Agile & SDLC lifecycle, and be comfortable working with platform owners to gather requirements and improve the environment.

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