We are seeking an experienced Service Desk Analyst to provide high-quality technical support and customer service in a fast-paced environment. The ideal candidate will have experience in an IT call center, handling up to 30 calls per day , and must possess strong people and customer service skills . This role is perfect for an IT professional with a strong technical background and a passion for customer service. If you thrive in a dynamic environment and enjoy resolving IT issues, we encourage you to apply!
Required/Desired/Highly desired Skills:
Knowledge, Skills and Abilities: Employee must have good knowledge of the English language in order to communicate effectively, both orally and in writing. Ability is required to record observations and activities, to follow oral and written directions, and establish and...
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