We are seeking an experienced Service Desk Analyst to provide high-quality technical support and customer service in a fast-paced environment. The ideal candidate will have experience in an IT call center, handling up to 30 calls per day , and must possess strong people and customer service skills . This role is perfect for an IT professional with a strong technical background and a passion for customer service. If you thrive in a dynamic environment and enjoy resolving IT issues, we encourage you to apply!
Required/Desired/Highly desired Skills:
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Responsibilities: - Welcome and direct visitors to the company - Answer all incoming calls in a timely fashion and direct calls to their appropriate and specific department. - Takes and retrieves messages for various personnel - Manage food ordering for meetings,...