The Senior Director, Profit Protection & Risk Management provides enterprise leadership and strategic oversight for WHSmith’s Profit Protection, Risk Management, and Compliance functions, including Asset Protection, Investigations, Food Safety, Health & Safety (OSHA), and Store File Integrity. This role ensures disciplined governance of programs that protect people, property, and profit while embedding a culture of accountability, compliance, and continuous improvement. Acting as a trusted business partner to Operations, Finance, and Legal, the Senior Director drives visibility into losses, shrink, and operational risk through analytics, prevention strategies, and end-to-end incident management.
Key Responsibilities
Strategic Leadership & Program Oversight
Risk Management & Compliance
Performance Optimization & Business Partnership
Key Metrics
Job Requirements
Skills & Competencies
Leadership Attributes
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