Job Description

About the Job

Peter Millar invites all fashion enthusiasts with an appreciation for luxury apparel and a passion for providing quality customer service to submit a resume for:

Retail Operations Specialist, Part-Time Seasonal

Peter Millar at Highland Village in Houston, TX.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

The Retail Operations Specialist will provide support to the retail team, ensuring efficient execution of all duties, tasks, and projects related to operations. You will partner with the operations manager and store manager as well as retail sales associates to ensure SOPs, inventory needs and operational guidelines are aligned with company standards. Additionally, you ensure the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, complete required documentation & system processes in a timely fashion, and maintain the stock room in a clean and organized manner.

Essential Functions:

• Optimize day-to-day retail operations SOPs to ensure efficiency.
• Utilize internal communication tools (i.e. Microsoft Teams, intranet, Retail Handbook, etc.).
• Collaborate with the store team on internal initiatives and programs to support efficient product management during peak holiday season.
• Process incoming product shipping and outgoing product transfers with accuracy in partnership with Operations Manager.
• Manage store supplies and equipment to positively impact store profitability.
• Keep stockroom organized and labeled clearly for ease of access to support product sales on the floor.
• Providing the customer with a beautiful environment is important - this person will assist with maintaining the store according to company visual standards.
• Enjoys working as a team to provide the ultimate customer experience.
• Performs any other duties that may be assigned by management.

Competencies:

• Detail-oriented and highly organized, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Effective at working in a team environment while managing individual priorities and duties efficiently.
• Proficient in Microsoft Office and other digital tools.
• Excellent leadership, teamwork, and problem-solving skills.
• Ability to lift and move objects up to 40 pounds.
• Must be able to climb stairs, stand, walk, stoop - throughout shift.

Desired Education and Experience:

• 2+ years of operational management experience, preferably in a luxury retail environment.
• Strong knowledge of operations and inventory control.
• Demonstrated leadership skills.

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