Research Operations Coordinator Job at Finch Brands, Philadelphia, PA

d0V2R2xick9OUjMrbE1OUjdOSzhtcmo3eGc9PQ==
  • Finch Brands
  • Philadelphia, PA

Job Description

Research Operations Coordinator

The Research Operations Coordinator plays a key role in supporting the Community Insights Team by managing market research logistics and project coordination. This position is well-suited for those looking to get hands-on experience in market research, project management, and operational excellence.

As an integral junior team member, the coordinator will gain exposure to a wide range of real-world research projects across diverse industries, with opportunities to broaden their skills and take on greater responsibilities over time.

Main responsibilities:

  • Responding to and troubleshooting basic respondent inquiries and triage incoming issues
  • Recruiting/scheduling for online qualitative interviews/focus groups
  • Programming and leading quality assurance checks (QA) for research instruments and deliverables
  • Managing respondents and data quality in our research platform
  • Supporting account teams in driving logistics and management tied to kicking off new Finch communities when relevant

Required Experience & Skills

  • 0-1 years of experience is required, but ideal candidate will come with some history of applied business skills (via internship and/or entry level role)
  • Candidates will ideally have experience and interest in Business/Management, Operations, Communications, Project Management, or Market Research.
  • Proficiency in Outlook and MS Excel- including data manipulation, formulas, lookups, and formatting.

Required Candidate Attributes

  • Organized & attentive to detail, with an eye for catching errors & mistakes
  • Strong time management, with the ability to prioritize needs across multiple priorities at once
  • Exceptional communication skills, with the ability to write clearly and concisely
  • Process-oriented – motivated to create, refine, and follow repeatable systems to support research operations at scale
  • Willingness to learn/manage new tools or platforms
  • Customer service-oriented, leading with empathy and professionalism when engaging with internal team members and research respondents

Nice-to-Have Additional Skills or Experience

  • Experience in market research
  • Recruitment: knowledge of sample management and panel quality
  • Survey programming
  • Quality assurance
  • Experience in project management and/or vendor management
  • Prior experience supporting online communities or panels

Company Description

Finch Brands is a real-world brand consultancy. We exist to help brands win when it matters most. We do this by blending insight, intuition, and creativity to shape brand strategy and drive people to action.

Founded in 1998 by pioneering minds instrumental in the ascent of David’s Bridal and IKEA, the Finch Brands team has extensive experience building, running and growing successful brands. Along with years of agency service, this includes important tenures at Campbell Soup, Kimberly-Clark, Urban Outfitters, Target, and more.

Job Tags

Internship,

Similar Jobs

Insight Global

Entry-Level Electrical Designer Job at Insight Global

 ...Overview Our client is seeking an Entry Level Electrical Designer to join their teams in Hampton, VA and Richmond, VA beginning in January 2026. This team is responsible for the design of underground and overhead electrical utility lines for construction projects. This... 

University System of Maryland Office

Vice Chancellor for Internal Audit & Accountability Job at University System of Maryland Office

 ...communication between the Audit Committee and USMs Presidents concerning significant audit issues. Provide the Audit Committee updates on OLA audit activity. Provide monthly summaries of internal audit reports and managements responses. Provide regular updates of... 

SomeraRoad Inc.

Associate, Marketing & Communications Job at SomeraRoad Inc.

 ...core, SomeraRoad aims to navigate complex structures, identify market dislocations, craft an asymmetric risk profile, and align its interest...  ...of product types (office, industrial, multifamily, retail, hotel, aviation infrastructure) in 50+USgeographies, and it has transacted... 

The Larko Group

Administrative Assistant Job at The Larko Group

We are seeking a proactive, detail-oriented Administrative Assistant to join a fast-growing real estate firm and play a key role in the day-to-day operations of a dynamic commercial real estate portfolio. This is an excellent opportunity for someone who is not only eager...

RADHealth+

Pharmacist Job at RADHealth+

 ...; prepare sterile solutions per protocol Supervise pharmacy staff including technicians and clerks Manage inventory of pharmaceuticals and medical supplies Identify drug-related problems and collaborate with physicians, nurses, and other healthcare professionals...