Job Description

Property Manager

Rochester, New York

Insero Talent Solutions has partnered with a growing real estate and development company in search of a Residential Property Manager.

The Property Manager to oversee the day-to-day operations of a market-rate residential community with capacity for 300+ beds. This role is responsible for ensuring strong financial performance, high resident satisfaction, operational excellence, and compliance with all applicable regulations. The ideal candidate brings a hands-on management style, strong leadership capabilities, and a commitment to delivering a high-quality resident experience.

Responsibilities:

Property Operations & Leadership

• Oversee daily operations of the residential property, ensuring efficient and professional management of all on-site activities
• Lead, coach, and supervise on-site staff, including leasing, maintenance, and administrative personnel
• Establish priorities, workflows, and performance expectations to ensure operational excellence

Leasing & Resident Relations

• Oversee leasing activity for market-rate units, including marketing strategies, application processing, and lease execution
• Serve as the primary point of contact for resident concerns, escalations, and conflict resolution
• Foster a positive community atmosphere while maintaining consistent enforcement of policies and procedures

Financial & Administrative Management

• Manage operating budgets, rent collections, expense control, and financial reporting
• Review and approve invoices, contracts, and vendor payments
• Monitor occupancy, renewals, and rent growth to support revenue and asset performance

Maintenance & Asset Care

• Coordinate maintenance operations to ensure timely completion of work orders and preventative maintenance
• Conduct regular property inspections to ensure cleanliness, safety, and curb appeal
• Partner with vendors and contractors to maintain the physical condition of the property

Compliance & Risk Management

• Ensure compliance with all local, state, and federal regulations, as well as company policies
• Maintain accurate property records, resident files, and reporting documentation
• Address safety concerns promptly and proactively mitigate risk

Requirements:

• Associate’s degree preferred; equivalent experience will be considered
• Minimum of 5 years of residential property management experience (market-rate apartment experience strongly preferred)
• Proven ability to manage large residential communities or high-unit-count properties
• Strong financial acumen, including budgeting and operational reporting
• Excellent communication skills, both written and verbal
• Highly organized, detail-oriented, and capable of managing multiple priorities
• Professional, customer-focused approach with strong problem-solving skills
• Proficiency with property management software and standard office technology

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