Project Manager Job at Optimize Search Group, Irving, TX

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  • Optimize Search Group
  • Irving, TX

Job Description

Job Title: Project Manager – POS Implementation

Duration: Long-term contract with option to hire

Location: Irving, TX (Monday - Wednesday on-site and Thursday - Friday remote)

Position Overview

We are seeking a highly experienced Senior Project Manager to lead a complex, enterprise-level Point of Sale (POS) implementation across our corporate brands, franchise partners, and retail operations. This individual will oversee all non-technical aspects of the implementation, ensuring successful adoption, seamless operational integration, and alignment with business objectives. The ideal candidate has a proven track record of managing large-scale, multi-stakeholder projects, driving cross-functional collaboration, and delivering on-time, high-impact results in a franchise or retail environment.

Key Responsibilities

  • Lead end-to-end program management of the POS implementation, focusing on business operations, process alignment, and stakeholder readiness.
  • Develop and manage project plans, timelines, milestones, and deliverables across multiple brands, regions, and franchise partners.
  • Coordinate with internal teams (operations, finance, training, compliance, marketing, and support) to ensure all operational elements are aligned.
  • Serve as the primary point of contact for franchisees and business leaders, facilitating communication, change management, and issue resolution.
  • Manage vendor relationships related to deployment, training, and support, ensuring contractual obligations and service levels are met.
  • Drive organizational readiness, including rollout planning, process documentation, training coordination, and adoption strategies.
  • Proactively identify risks, issues, and dependencies; implement mitigation strategies and escalate as necessary.
  • Monitor and report on project status, budget adherence, and outcomes to senior leadership and key stakeholders.
  • Ensure compliance with operational standards, policies, and franchise requirements throughout the implementation lifecycle.

Qualifications

  • 8+ years of progressive project management experience, including large-scale, multi-site rollouts or enterprise program delivery.
  • Strong background in retail, hospitality, QSR (quick-service restaurants), or franchise-based organizations preferred.
  • Demonstrated success leading complex operational initiatives (POS or similar system implementations strongly preferred).
  • Expertise in stakeholder management, vendor coordination, and organizational change management.
  • Exceptional communication, facilitation, and presentation skills; able to bridge corporate and franchise perspectives.
  • Strong financial acumen with experience managing project budgets, contracts, and vendor relationships.
  • PMP or equivalent certification preferred.
  • Ability to thrive in a fast-paced environment and manage competing priorities with diplomacy and resilience.

Job Tags

Long term contract, Remote work,

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