Job Description

• Work in partnership with the Project Director on planning and overall day-to-day operations/program development/contract management/human resources/staff development/business development
• Develop and maintain a communications plan and keep all lines of business communities appraised of project plans and related implications Provide day-to-day leadership, guidance, oversight and direction to the project in order to maximize contracted performance
• Develop strategic plans/quality management Implement project strategies that exceed Top Five contractual requirements including metrics, cost, and quality
• Manage the project monitoring and evaluation system, including project indicators and outputs to develop and promote appropriate evaluation strategies for program activities
• Lead, supervise, and hold accountable direct reports to meet contracted performance expectations
• Coordinate employee training, mentoring, work assignments, performance assessment, development and succession
• Ensure all staff are trained and assessed on funded programs, customer service, and HEART Principles
• Maintain a library of knowledge and lessons learned from project activities, monitor reviews and audits
• Ensure that all required reporting is submitted in a timely manner to the appropriate parties
• Performs other duties as requested

Qualifications

• Bachelor's degree from an accredited college/university in management, organizational development project management, or business administration required
• Five years of program level management level experience, related to human services in the for-profit, non-profit, quasi-governmental and/or government sectors or directly related progressively responsible work experience or equivalent combinations thereof
• Extensive knowledge with workforce development programs
• Lead other projects of comparable size and complexity, or experience in a comparable role with similar required skills

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