Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

JW Michaels & Co.

Healthcare Partner Job at JW Michaels & Co.

Thriving full-service Long Island firm is seeking a stellar Healthcare corporate, transactional, and regulatory Partner for their platform. The right candidate would have enough portables to be self-sustaining, plus there would be ample work on the platform to expand...

MDVIP

Internal Medicine Physician: Partnership Opportunity in Private Practice - Austin, TX Job at MDVIP

 ...We are seeking a dedicated and skilled Internal Medicine Physician to join our healthcare team. The ideal candidate will be responsible for providing comprehensive care to adult patients, diagnosing and treating a wide range of medical conditions, and promoting overall... 

RetrofĂȘte

Raw Materials Associate Job at RetrofĂȘte

 ...creative and technical functions, maintaining precision and clear communication across teams and suppliers. The ideal candidate is detail-...  ...Bachelors degree in Fashion Production, Merchandising, Textile Science, or related field. ~24 years of experience in product... 

Headway Technologies

Logistics and Material Planner Job at Headway Technologies

 ...TITLE: LOGISTICS AND MATERIAL PLANNER FLSA STATUS: EXEMPT REPORTS TO: OPERATIONS SUPPORT MANAGER SUMMARY: Under the direction...  ...functions such as inventory management, materials and material handling, storage, and logistics. This position requires excellent... 

NINI

Social Media & Marketing Coordinator (Part-Time) Job at NINI

 ...Social Media & Marketing Coordinator (Part-Time) Location: Phoenix, AZ (remote-friendly, with occasional in-person support for shoots/events) Hours...  ...us share the NINI story and expand our presence across digital platforms. About the Role Were seeking a Social...