Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

NSABP Foundation Inc.

Clinical Research Associate - Level 3 Job at NSABP Foundation Inc.

 ...NSABP Foundation has an opening for Clinical Research Associate - Level 3. This is a hybrid...  ...requiring 3 days in the office and 2 days remote work. PURPOSE This role supports...  ...selection and Principal Investigator review. Assists with site activation requirements... 

LG Energy Solution

Senior System Integration Engineer Job at LG Energy Solution

 ...Senior System Integration Engineer Westboro, MA - Hybrid 3 days in office Company Overview LG Energy Solution Vertech, Inc. (LGES Vertech) is a full-service energy storage system supplier and integrator. Using our core strengths of expert service to our customers... 

SanaClis

FREELANCE Clinical Research Associate Job at SanaClis

 ...onsite monitoring activities Profound knowledge of clinical research processes and medical terminology Expert knowledge of ICH GCP...  ...clinical monitoring and site management process Conducting remote and on-site visits to assess protocol and regulatory compliance... 

Çimsa

Finance Manager (CIMSA AMERICAS) Job at Çimsa

 ...with budgetary guidelines Proactively assign tasks and teams for additional responsibilities and projects Monitor and manage credit risk Tracking Related Party transactions and Transfer Pricing Reports Digitalization Projects and SAP implementation This... 

Amerit Consulting

Clinical Pharmacist Job at Amerit Consulting

 ...Our client, a Global Fortune 50 organization and one of worlds largest distributors of Health care systems, medical supplies & Pharmaceutical products, seeks an accomplished Clinical Pharmacist. IMPORTANT NOTES: ~ This will be an onsite role. ~ Duration: 3...