Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Ateeca Inc

Data Entry Specialist Job at Ateeca Inc

 ...Key Responsibilities Data Input: Enter data from various sources into databases and ensure...  ...as needed. Collaboration: Work with other team members to collect and manage...  ...accuracy and detail to minimize errors in data entry. Computer Proficiency: Familiarity with... 

Adara Communities

Apartment Leasing Agent Job at Adara Communities

 ...shared commitment, anything is possible. Join us and be part of a company where your impact truly matters. What You'll Do As An Apartment Leasing Agent We're looking for an experienced and energetic Leasing Agent who is self-motivated, proactive, and thrives in a fast-... 

The Talent Mine

Sales Director - Wind Energy SaaS & Analytics Job at The Talent Mine

 ...Sales Director Wind Energy SaaS & Analytics Location: Denver, CO metro area (Hybrid 2 days / week in office) Travel: Up to 20...  ...revenue growth across North America , with a strong focus on wind turbinefocused SaaS, analytics, and services . This is a player... 

120 DEGREEZ MEP Engineering

Mechanical Engineer (Multiple Levels) Job at 120 DEGREEZ MEP Engineering

 ...Job Description: Mechanical Engineer (Mechanical Drafter | Mechanical Engineer | Senior Mechanical Engineer) Location: Downtown San Diego, CA 92101 We are seeking skilled and motivated Mechanical professionals across multiple experience levels to join our team in... 

The Kasper Group

Fabric Operations Assistant, Wholesale Apparel Job at The Kasper Group

 ...work and special occasion dressing needs. Driven by excellence and exceptional talent, The Kasper Group has remained a forerunner in fashion for over 30 years. We are committed to delivering iconic brands ( Kasper, Anne Klein, LeSuit, Kenneth Cole ) , relevant fashions...