Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

State of Indiana

SNAP/TANF Policy Consultant Job at State of Indiana

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and ...

Insight Global

RN Case Manager Job at Insight Global

 ...telephonic skills -Intermediate computer skills An employer in the Southern California is seeking an RN Case Manager. This is a remote position, but individual must sit in Southern California area, willing to pick up equipment in Irvine. This individual will... 

The Keva Dine Agency™

Architectural 3D Modeler Job at The Keva Dine Agency™

 ...Architectural 3D Modeler &##128205; Location: San Francisco Bay Area &##128188; Employment Type: 3-6 months/ Full-Time in-house contract We are looking for talented Architectural 3D Modelers to build an internal modeling discipline in partnership with our... 

Waaree Solar Americas Inc.

Maintenance Technician Job at Waaree Solar Americas Inc.

 ...per week ON NIGHT SHIFT Job Summary Statement: The Maintenance Technician plays a vital role in supporting the maintenance and...  ...of mechanical, electrical, and automation systems used in industrial equipment. ~ Ability to read and interpret technical manuals... 

SOULCHI

Web Developer (Equity-Based) Job at SOULCHI

 ...Position: Web Developer (Equity-Based) Location: Remote Category: Flexible, Part-time (15 hours) to Full-time (40 hours) Reports to: VP of Marketing Compensation: Fair Market Value, Equity-Based Compensation Model Welcome to the forefront of transformational...