Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Fawkes IDM

Foreign Filing Reporting Paralegal Job at Fawkes IDM

 ...A national law firm with offices in Boston, MA is seeking a qualified and expereinced Foreign Filing Reporting Paralegal to join their team. The successful candidate will be responsible for filing patent applications, responding to Office Actions, Information Disclosure... 

ARDAGH GROUP

Chemical Process Operator Job at ARDAGH GROUP

 ...PURPOSE OF THE JOB: ~ The Chemical Process Operator performs all chemical process tests required to maintain chemical balance and material mixtures necessary for operation. Complies with safety related SOP in Chemical handling. KEY ACCOUNTABILITIES: Operate... 

Action Electric

Apprentice Electrician Job at Action Electric

 ...Job Description Action Electric is hiring for an 2nd year or higherApprenticeElectrician to join our growing team. Action Electric also offers an education assistance apprentice program to help further you education! This position is for full time, long-term work... 

ProKatchers LLC

Research Assistant Job at ProKatchers LLC

 ...Job Title : Research Associate ( Research Assistant ) Location : South San Francisco - 94080 Duration : 12 Months Job Description : B.S. in Biology, Biochemistry, Molecular Biology, or a related discipline, with 1+ years of industry experience in pharmaceutical... 

Bestica Inc.

Licensed Clinical Psychologist Job at Bestica Inc.

 ...Qualifications : ~ Doctor of Philosophy (PhD) or Doctor of Psychology (PsyD) from an APA-accredited institution. ~ Completion of APA...  ...Conduct psychological evaluations utilizing information from clinical interviews, psychological testing, and collateral sources, as...