Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Cambridge Health Alliance

RN - Labor and Delivery Job at Cambridge Health Alliance

 ...Location:CHA Cambridge HospitalWork Days:12 hr shifts, rotating holidaysCategory:Registered NurseDepartment:Labor and DeliveryJob Type: Per Diem On CallWork Shift: Various ShiftsHours/Week: 0.00Union Name: MNA CambridgeThe Maternity Suite... 

The Goodkind Group, LLC

Junior Planner/Sales Assistant Job at The Goodkind Group, LLC

 ...Position: Junior Planner / Sales Assistant Overview Were looking for a numbers-driven Junior Planner to support the Swimwear division. This role is ideal for someone analytical, detail-oriented, and comfortable working with large data sets. You will work closely... 

Revel Staffing

Entry-Level Medical Coder Job at Revel Staffing

 ...We are seeking a motivated Entry-Level Medical Coder to join the administrative team. This position offers a great pathway into the healthcare...  ...field for individuals interested in medical billing and coding. Hybrid work is possible after the training period. Key... 

DXP Enterprises, Inc.

Service Manager Job at DXP Enterprises, Inc.

 ...to take an active role in identifying and driving your development, so you feel total confidence...  ...Training/Certifications: N/A Shift Time/Overtime: Must be able to work overtime as...  ...their best. All DXP employees play a vital part in the organization and are treated with... 

Kaiser Permanente - Southern California Permanente Medical G...

Obesity Medicine Physician Job at Kaiser Permanente - Southern California Permanente Medical G...

 ...Obesity Medicine Physician Opportunities Full-Time | Southern California $75,000 Advance on Pay Bonus PSLF Eligible SCPMG is a...  ... Board Certified or Board Eligible in Family Medicine or Internal Medicine and Have completed an Obesity Medicine fellowship...