Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Music Ministry International

Roman Catholic Cantor Singer Job at Music Ministry International

 ...to exemplify the spirit of the chapel. As an educator, the Cantor will teach music and explain worship concepts when needed. As a musician, the Cantor will be diligent in preparation and performance, and will cooperate with others to provide and enable the highest possible... 

Accelerate Professional Talent Solutions

Production Manager Job at Accelerate Professional Talent Solutions

 ...The Production Manager oversees the day-to-day operations of the manufacturing floor, ensuring all production activities run safely, efficiently, and in alignment with company goals. This role is responsible for managing Supervisors and production teams across multiple... 

Hawthorne Lane

Contract Attorney Job at Hawthorne Lane

 ...An elite Washington, DC law firm is seeking a hardworking and committed Contract Attorney to join their busy litigation-focused practice. This role provides the opportunity to closely collaborate with top-tier attorneys on complex litigation matters, providing additional... 

WHSmith North America

Co Manager Job at WHSmith North America

 ...WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Companys international store estate, with a collection of attractive... 

Revology Cars

Materials Planning and Warehouse Manager Job at Revology Cars

 ...ambitions in the next 3-5 years. Position Summary The Materials Planning & Warehouse Manager is responsible for planning, purchasing...  ...-mitigation strategies. Warehouse Operations & Material Handling Lead all warehouse activities including receiving,...