Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

J. Derenzo Companies

Project Administrator Job at J. Derenzo Companies

Summary J. Derenzo Co. is seeking a detail-oriented and proactive Project Administrator to support our project management team. This role is critical in ensuring smooth coordination between field operations, subcontractors, vendors, and clients. The ideal candidate ...

Zaiput Flow Technologies

Senior Mechanical Engineer Job at Zaiput Flow Technologies

 ...prides itself on providing outstanding customer service. We are currently seeking candidates to apply for a full-time Mechanical Development Engineer position to play an important role in the development of a new product line. The ideal candidate will be committed... 

Vanessa Rome Interiors

Intermediate Interior Designer Job at Vanessa Rome Interiors

 ...Role Overview The Intermediate Interior Designer will collaborate with principle designer and design team to develop and execute design concepts from schematic design through project completion. This role requires strong design sensibility, technical proficiency, and... 

Flowtec Group

Senior Project Manager - Construction Job at Flowtec Group

 ...safety inspections, subcontractor insurance compliance, OSHA compliance, and maintaining current OSHA training. Client Relations: Build and maintain positive relationships with clients based on trust and value through communication, client service, and performance.... 

Tandym Group

MRI Technologist Job at Tandym Group

 ...A health services network in New York City is currently seeking a new MRI Technologist to join their growing Radiology Department in Elmhurst. In this role, the MRI Technologist will be resposnbile for performing medically prescribed MRI procedures of designated anatomical...