Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Hervé Léger

Keyholder Job at Hervé Léger

 ...Founded in 1985, Herve Leger is a French fashion house that offers an exquisite collection of Bodycon (Body Conscience) dresses and gowns in amazing styles and vivid colors. Herve Leger pioneered the Bodycon look and has been synonymous with the style ever since. Every... 

HealthFirst Bluegrass Inc.

Behavioral Therapist (School Based Clinics) Job at HealthFirst Bluegrass Inc.

 ...Professional to become a member of our diverse care team! In this role, you will work as a behavioral health therapist in a school based clinic. Key Responsibilities: Provide comprehensive assessment and diagnosis of Behavioral and Mental Health clients. Develop... 

CyberCoders

Solar Service Technician Job at CyberCoders

 ...Position Overview The Solar Service Technician is responsible for the installation, maintenance, and repair of solar photovoltaic...  ...equivalent, with technical training in electrical systems or renewable energy preferred. Proven experience in repairing and maintaining... 

Energy Efficient Investments, Inc.

Energy Project Engineer Job at Energy Efficient Investments, Inc.

 ...Investments, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected class.... 

Home Health Care, Inc.

Caregiver - Home Care and Supplemental Assisted Living Hours Job at Home Health Care, Inc.

 ...locally-owned, family-centered company that has been serving the Twin Cities for nearly a decade Certified Nursing Assistant / CNA Responsibilities: Provide personal care, living assistance, and companionship to residents Assist with Activities of Daily Living...