Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

FBSPL

Occupational Therapist Job at FBSPL

 ...Job Title : Occupational Therapist Location : North Bergen County, NJ Employment Type : Full-Time position (MondayFriday) Outpatient / Orthopedic patients . Base Salary : Up to $100K per year (depends on experience) Plus Benefits: PTO, CME, 40... 

Redwood Electric Group

Electrical PV Designer Job at Redwood Electric Group

 ...Redwood Electric Group is looking for a detail-oriented and technically skilled Electrical PV Designer to support our project teams in the design and drafting of photovoltaic and energy storage systems. This role plays a critical part in ensuring the accuracy, efficiency... 

24 Seven Talent

Talent Acquisition Specialist - Fashion Job at 24 Seven Talent

 ...point of contact for talent acquisition and related initiatives. This role is responsible for developing and executing end-to-end recruitment strategies that attract diverse, high-quality talent aligned with organizational goals. The ideal candidate balances strategic... 

Insight Global

Heavy Equipment Operator Job at Insight Global

 ...We are seeking a skilled and dedicated Heavy Equipment Operator to join our team. The ideal candidate will have a strong background in operating various types of heavy machinery and equipment. This role is essential for ensuring the efficient and safe operation of equipment... 

The Nagler Group

Talent Acquisition Specialist Job at The Nagler Group

Talent Acquisition Specialist Contract (36 months) Location: Westborough MA Compensation: $30-35/hr Onsite Position Summary Support full-cycle recruiting activities, partnering with hiring managers and candidates to drive successful hiring outcomes...