Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Bernard Nickels & Associates

Data Entry Specialist Job at Bernard Nickels & Associates

 ...Job Title: Hard Copy Data Entry Work Type: Seasonal / Temporary Location: Mason, OH (Hybrid 23 days onsite per week, no exceptions) Hours: Full-time Start Date: ASAP Pay Rate: $20/hr Background check and 5-panel drug screening required Job... 

Elios Talent

Athletic Trainer - Outpatient Orthopedic Clinic Job at Elios Talent

 ...Athletic Trainer Outpatient Orthopedic Clinic Location: Greater Atlanta Area Join a respected orthopedic practice that combines...  ...What Were Looking For Bachelors degree in Athletic Training Board Certified and licensed in Georgia CPR/BLS certified... 

Grace Management, Inc.

Assistant General Manager Job at Grace Management, Inc.

 ...Inspire Wellness and Connection in Chicago! Grace Management, Inc. is seeking an energetic and compassionate Assistant General Manager...  ...of on-the-job injuries as reported by associates and any incidents involving residents and visitors. Maintain and upgrade knowledge... 

NationsBenefits

Fraud Ops Analyst Job at NationsBenefits

 ...fraud management team. This role is responsible for detecting, investigating, and preventing fraudulent activity across customer accounts,...  ..._______________ Qualifications: Bachelors degree in Criminal Justice, Finance, Data Analytics, or related field. 2+... 

Ekern Plumbing Heating & Air Conditioning Inc.

Plumber Apprentice Job at Ekern Plumbing Heating & Air Conditioning Inc.

Job Description We are looking for experience and inexperience plumbers to install, maintain, repair waste, water,and fixtures in residential and light commercial. If no prior experience we will train you. Your experience, leadership, willingness to teach, attitude, ...