Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

National Staffing Solutions

Physical Therapist Job at National Staffing Solutions

 ...includes shared equity opportunity Virtual scribes provided to support clinical documentation Each MD has a dedicated back-office staff member Team includes 5 Advanced Practice Providers (APPs) Work Experience and Qualifications: BS, MS, DPT, PhD... 

American Logistics Authority

Entry-Level Freight Dispatcher (Remote) - Earn $2,200 to $3,000 Weekly ($114,400-$156,000 Annually) Job at American Logistics Authority

Entry-Level Freight Dispatcher (Remote) Earn $2,200 to $3,000 Weekly ($114,400$156,000 Annually) We are hiring motivated individuals to join our logistics team as Freight Dispatchers. This is a remote position with strong income potential. Candidates must already ...

Plaid Enterprises

Social Media Marketing Manager, Content - Strategy (HYBRID) Job at Plaid Enterprises

 ...brands to life across retail, digital, and social platforms fueling inspiration and...  ..., creative, and results-driven Social Media Manager to lead our multi-brand social presence...  ...Communications~7+ years of social media experience, ideally in house for a consumer-facing... 

Infinia Search

Insurance Services Professional Job at Infinia Search

We are seeking service-oriented professionals to join our insurance industry client, headquartered in Worcester, MA and/or Howell Michigan. This position is a temporary to permanent opportunity with our client and is ideal for those interested in joining a highly collaborative... 

Hudson Health

Medical Assistant Job at Hudson Health

 ...of experience within the medical field in rehabilitation orthopedics and pain management preferred, or in a concierge service or hospitality field Job Type: Full-time Benefits: ~401(k)~ AD&D insurance ~ Dental insurance ~ Flexible spending account...