Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Berkel & Company Contractors, Inc.

Field Safety Specialist Job at Berkel & Company Contractors, Inc.

Berkel & Company Contractors, Inc. is looking for a Field Safety Specialist to work within our Atlanta Region. This position works with the Superintendent and Project Manager to administer, direct, and implement compliance with Berkel corporate safety policy and to ensure...

RGS Title, LLC

Regional Title Attorney-Northern Virginia Job at RGS Title, LLC

 ...The Regional Title Attorney acts as the primary legal advisor within a designated geographic area, providing expert guidance on real...  ...policies within established guidelines. 2. Legal Advice and Consultation: Prepare and review deeds, contracts, powers of attorney,... 

SomeraRoad Inc.

Associate, Marketing & Communications Job at SomeraRoad Inc.

 ...core, SomeraRoad aims to navigate complex structures, identify market dislocations, craft an asymmetric risk profile, and align its interest...  ...of product types (office, industrial, multifamily, retail, hotel, aviation infrastructure) in 50+USgeographies, and it has transacted... 

Guthrie

Personal Care Aide - Personal Care Home - Full Time Job at Guthrie

Position Summary: As a member of the Personal Care Home team, the Personal Care Home Aide assists the residents by providing care...  ...ADLs and IADLs. - Personal hygiene. - Care of residents with dementia, mental illness, cognitive impairments, mental retardation and other... 

DeliverThat

Self-Employed Catering Driver Job at DeliverThat

 ...DeliverThat was founded by drivers, for drivers. Our mission is to provide larger commissions...  ...a number. DeliverThat is seeking independent contract delivery drivers nationwide to...  ...JOB TYPE 1099 Independent Contractor Para completar el registro en espaol...