Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Pyramid Consulting Group, LLC

Temporary Maison Host Job at Pyramid Consulting Group, LLC

Our client, a luxury jewelry brand , is seeking a temporary Maison Host to join their team on Newbury Street in Boston, MA . The ideal candidate has a passion for delivering top-tier customer service, and has experience within hospitality, retail, or beauty. This...

CMG Financial

Senior Mortgage Fraud Investigator Job at CMG Financial

DescriptionThe Senior Mortgage Fraud Investigator, reporting to the Manager of Fraud Investigations, is responsible for supporting activities for the CMG's fraud and anti-money laundering programs. This job involves complex duties and independent decisions, including... 

Woodgrain

Truck Driver Job at Woodgrain

 ...Job Description Job Title: NON-CDL Local Truck Driver Division: Distribution Posting Area: Transportation Job Location: Saco, ME Looking for stability? Join Woodgrain! Were growing fast and offering lifetime careers in a supportive work environment... 

Infinite Resources

Consultant Job at Infinite Resources

 ...Smile Consultant for Teeth Whitening Salon Smile Consultant is a fun, fast-paced office environment where we work with clients to whiten and brighten their smiles. You are the expert ( once you complete training) to assist clients 14 years and older with their teeth... 

EVERSANA

Forklift Operator (2nd Shift) Job at EVERSANA

 ...we embrace diversity in backgrounds and experiences. Improving patient lives around the...  ...Mobile Powered Industrial Vehicles (i.e., Forklift, Cherry/Order Picker, Dock Stocker, Electric...  ...with all company provided Standard Operating Procedures (SOPs) Fulfill tickets...