Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Ninyo & Moore, A SOCOTEC Company

Field Technician Job at Ninyo & Moore, A SOCOTEC Company

Job Description: Ninyo & Moore Geotechnical & Environmental Sciences Consultants has an immediate opening for a soil and concrete Field Technician in Denver, Colorado The successful candidate must have a thorough understanding of standard test methods, and experience performing...

7B Commercial

Graphic Designer Job at 7B Commercial

 ...Graphic Designer Seeking a talented creative designer to join our marketing team. As a creative designer, you will be working closely with our marketing team to design and produce graphic, visual, video and animated content for print, social and website use.... 

IOCB Boston

Research Associate/Sr. Research Associate, Discovery Biology/Drug Discovery Job at IOCB Boston

 ...Job Title: Research Associate/Sr. Research Associate, Discovery Biology/Drug Discovery Location: Cambridge, Massachusetts (Boston Area...  ...Position Type: Full-Time, In-Person / Laboratory-Based (no remote work) Classification:Exempt -- This position is classified... 

Canna Style

DESIGNER: ACCESSORIES-HARDLINES (HYBRID) Job at Canna Style

 ...hybrid role, 3 days in-office and 2 days remote. Our office is in Long Island City, New York...  ...skills Strong organizational and time-management skills, ability to work independently...  ... Minimum 3 years of experience as a full-time product designer Ability to commute... 

Trinity Consultants

Managing Consultant Job at Trinity Consultants

 ...accuracy and quality of project related work. # Guide staff in manner that allows for efficient progress and timely completion of consulting projects within the established budget. # Coordinate efforts of project team to ensure timely completion of project, invoicing...