Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

MSR Technology Group

IT Project Coordinator Job at MSR Technology Group

 ...IT Project Coordinator Location: Kansas City, MO (Onsite) Duration: 3 Months (possible extension) The Project Coordinator supports engineering and construction projects by collaborating with the Project Manager and project team to provide administrative and organizational... 

Hartig Drug

Pharmacist Job at Hartig Drug

Float Pharmacist Enjoy a professional career with Hartig Drug, not just a job. Hartig Drug is seeking a motivated, team oriented, full- or part-time float Pharmacist to join their winning team.The float pharmacist will travel to various Hartig Drug pharmacies within...

Advanced Personnel Resources, Inc.

Laboratory Technician Job at Advanced Personnel Resources, Inc.

 ...oriented and motivated Laboratory Technicians for several new openings with our client in the Greensboro area. The ideal candidate will assist in various laboratory procedures and techniques, contributing to the advancement of research and development efforts. This role is... 

Outlier AI

English Content Specialist - Remote Job at Outlier AI

 ...creative tech tools. Compensation and benefits Earn up to $15 USD/hr, paid out weekly Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM Free access to Model Playground Interact, experiment and engage with leading large language... 

Jobe Materials

Director of Risk Management Job at Jobe Materials

 ...Director of Risk Management Jobe Materials, L.P. (Jobe Materials) is seeking a Director of Risk Management Jobe Materials is a family-owned ready-mix concrete, asphalt, and construction aggregates supplier operating in West Texas and Southern New Mexico with over...