Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Hornet Capital

Hard Money Loan Officer Job at Hornet Capital

 ...Job Position: Hard Money Loan Officer Approx. Start Date : As soon as possible Employment Type: Full-time, Exempt Salary : $100K - $150k per year - Paid monthly by the 1st Location : Lakeway, TX Business Hours : 9am 5pm weekdays Benefits : Discretionary... 

US Tech Solutions

Chief Operating Officer - Global IT Services Experience Job at US Tech Solutions

 ...delivery centers (India and other locations) for scalability, quality, and cost efficiency. Ensure robust delivery governance : SLA/OLA frameworks, quality standards, risk management, and continuous improvement practices. Integrate onsiteoffshorenearshore models... 

Pride Health

Phlebotomist Job at Pride Health

 ...holidays. Qualifications: A High School Diploma or GED is required. Medical training: medical assistant or paramedic training preferred. A minimum 6 months of phlebotomy experience is required. Pride Global offers eligible employees comprehensive... 

Innovive

Animal Care Technician Job at Innovive

 ...Manager, and is responsible for the daily care of research animals, including feeding,...  ...contribution will be valued. This technician level includes basic animal care tasks with...  .... Technicians have little to no prior experience or training. Primary Duties and Responsibilities... 

Rise Technical

Project Superintendent Job at Rise Technical

 ...Coral, Florida (Onsite) $110,000 - $120,000 + Progression to Senior roles + Excellent PTO + Bonus + Fantastic Benefit Package (Medical, Dental, Vision) Excellent opportunity for a Project Superintendent to join a well-established and growing multifamily developer...