Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

ESS Companies

Graphic Designer Job at ESS Companies

 ...steward our growing brand family, were looking for a Graphic Designer to join our team. Graphic designers at ESSC are self-motivated...  ...social media, email campaigns, direct mail, branded merchandise, event materials, infographics, website graphics, motion graphics and... 

SanaClis

FREELANCE Clinical Research Associate Job at SanaClis

 ...onsite monitoring activities Profound knowledge of clinical research processes and medical terminology Expert knowledge of ICH GCP...  ...clinical monitoring and site management process Conducting remote and on-site visits to assess protocol and regulatory compliance... 

Leeds Professional Resources

Project Manager Job at Leeds Professional Resources

 ...Job Title: Project Manager Location: Charlotte, North Carolina Job Overview: We are seeking a skilled HVAC Commercial Project Manager to oversee our projects in Charlotte, NC. The ideal candidate will manage all aspects of HVAC system installations, ensuring... 

Citi Trends

Distribution Center Supervisor Job at Citi Trends

 ...backlog and takes appropriate action to remedy any concerns Handles special projects and assignments as needed Performs other duties...  ...fulfillment and staging Understanding warehouse layout and material flow Warehouse Management Systems (WMS) Basic data entry... 

ARDAGH GROUP

Chemical Process Operator Job at ARDAGH GROUP

 ...PURPOSE OF THE JOB: ~ The Chemical Process Operator performs all chemical process tests required to maintain chemical balance and material mixtures necessary for operation. Complies with safety related SOP in Chemical handling. KEY ACCOUNTABILITIES: Operate...