Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Window Cowboy LLC

Window Cleaning Technician Job at Window Cowboy LLC

 ...Window Cleaning Technician Window Cowboy Location: Mooresville, NC & Surrounding Areas Job Type: Full-Time Window Cowboy is looking for a reliable, detail-oriented Window Cleaning Technician to join our growing team. We are a residential-heavy business... 

Masis Professional Group

Quality Specialist (cGMP Pharmaceutical) Job at Masis Professional Group

 ...Quality Specialist / Technical Writer * Contract with potential direct hire! Join a leading Pharmaceutical Manufacturing site in a long-term contract role as a Quality Specialist/Technical Writer. In this position, you'll play a vital role in driving compliance, elevating... 

Provider Solutions & Development

Family Medicine or Internal Medicine Physician Job at Provider Solutions & Development

Join the compassionate team at Pacific Medical Centers' Puyallup clinic as a Family Medicine Physician or Internal Medicine Physician. This practice is known for serving the community and has a dedicated team of providers, support staff and effective leaders who foster... 

Jackson Hole Jewelry Company

Social Media Influencer/ Digital Brand Representative Job at Jackson Hole Jewelry Company

 ...POSITION SUMMARY The Social Media Influencer & Digital Brand Representative is a fully integrated, in-house role that represents...  ...both on and off the clock, reinforcing the authenticity of your ambassador role. Refine content performance using analytics, leveraging... 

Skechers

Technical Solutions Analyst (Workday) Job at Skechers

WHO WE ARE: Headquartered in Southern California, Skechersthe Comfort Technology Companyhas spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, ...