Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Johnson Controls

Automation & Controls Lead Job at Johnson Controls

 ...Responsibilities: Oversee the development and execution of automation and control initiatives at the NA AHU locations to advance to Industry 4.0....  ...: Power BI Robotics C++ Support More: At Johnson Controls, we are a global frontrunner in smart, healthy, and... 

SPECTRAFORCE

Data Entry Specialist Job at SPECTRAFORCE

 ...perform transactional functions and order entry duties. You review and verify the accuracy...  ...Xvantage. Key responsibilities Maintains data integrity. Optimize business processes....  ...to increase usage of the platform. Works closely with Account Managers and Business... 

Academy of Motion Picture Arts and Sciences

Security Officer Job at Academy of Motion Picture Arts and Sciences

 ...large-scale special events as needed. Conduct special assignments related to awards season events. Monitor activities and immediately report any observed discrepancies. Communicate with local law enforcement, fire, or emergency medical services as required by... 

American Window Film

Graphics Production Assistant Job at American Window Film

 ...American Window Film is looking for a personable, professional, and hard-working part-time Graphics Production Assistant to join our team. The Graphics Production Assistant is responsible for supporting the Production Associate in the final steps of the production process... 

Synechron

Pega Developer- CSSA Job at Synechron

 ...workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge: We are looking for a seasoned Pega Developer to drive the design, development, and implementation of Pega-based solutions. The ideal candidate will have deep...