Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

NX Direct

Junior Account Manager Job at NX Direct

 ...Junior Account Manager - Entry-Level Opening Are you looking for a career that delivers opportunities based on your OWN personal development and competitive spirit, rather than your experience level? The entry-level Sales Account Manager at NX Direct provides exemplary... 

Press Mechanical Contractors, Inc.

BAS Controls Service & Installation Technician Job at Press Mechanical Contractors, Inc.

 ...Pay: $62,400.00 - $83,200.00 per year Job description: Job Summary Responsible for the hands-on installation, maintenance, and repair of complex Building Automation Systems (BAS), ensuring optimal performance, energy efficiency, and occupant comfort in commercial... 

Find Great People | FGP

Design Engineer Job at Find Great People | FGP

 ...The Design Engineer is an entry-level position where associates are heavily supervised and are expected to learn and assist with all engineering design aspects of a project. Once trained, associates in this position will be responsible for their own design projects and... 

CQ Insulation

Production Supervisor Job at CQ Insulation

This person will be responsible for: Supervise, lead, and inspect work progress from crews in accordance with jobsite safety, schedules, and requirements, Assist in screening/filtering applicants and hiring workforce personnel, Train and enforce safety and regulatory...

Pride Health

Phlebotomist I Job at Pride Health

 ...independently with minimal on-site supervision. ~ Excellent phlebotomy skills to include pediatric and geriatric. ~*Flexible and available...  ...: High school diploma or equivalent REQUIRED Medical training: medical assistant or paramedic training preferred....