Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

SAYN Marketplace Solutions

Junior Ecommerce Manager Job at SAYN Marketplace Solutions

 ...The Junior Brand Manager supports the companys mission by managing the e-commerce process specific to Amazon marketplace, including but not limited to forecasting, inventory management, analyzing data and pricing, user experience and monitoring sales. This is a great... 

GreatAuPair LLC

Nanny Job at GreatAuPair LLC

This job is strictly for Nannies living in the United States already. If you are applying from overseas, you must be over the age of 40, have children, have experience caring for infants, and have worked overseas in a caregiving role, such as caring for the elderly or... 

Summitville Tiles, Inc

Office Administrator Job at Summitville Tiles, Inc

 ...Office Administrator Summitville Laboratories General Shale, Inc., Minerva, OH Summitville Laboratories, a division of General Shale, Inc., the nations leading manufacturer of brick, masonry siding, and outdoor hardscape products, is seeking an Office Administrator... 

WHSP Medical, P.C.

Licensed Mental Health Clinician - Athletes & Sports Medicine Job at WHSP Medical, P.C.

 ...and regularly assess progress. Maintain timely and accurate clinical documentation in accordance with agency and licensing...  ...Engage in ongoing professional development related to sport psychology, eating disorders, and best practices in athlete mental health... 

Advantage Technical

Industrial Site Superintendent - Nights Job at Advantage Technical

 ...Industrial Site Superintendent - Night Shift Onsite 100%/$125 per diem per day - 7 days per week Job Summary: Responsible...  ... Coordinate with clients hired trades onsite to drive construction Enforce project safety policies and procedures to maintain...