Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Insight Global

Construction Project Manager Job at Insight Global

 ...Insight Global is looking for a Construction Project Manager to oversee the end-to-end management of new club development, remodels, expansions, and capital improvement projects. This role bridges construction execution with real estate deal deliveryreviewing, negotiating... 

Peyton Resource Group

Claims Director Job at Peyton Resource Group

Position Summary: The Director of Claims Operations is responsible for overseeing all functions of the Claims department, ensuring compliance with Medicare Advantage, managed care delegation, and regulatory requirements. This leadership role focuses on driving accuracy...

Delta-T Group Inc.

School Nurse (RN) - $50+/hr Job at Delta-T Group Inc.

 ...Mesa, AZ 85206 Date Posted: 12/30/2025 Category: Public School Education: Nursing License or Certification RNs are needed by our...  ...compensation * Live representatives 24/7/365* Credentialing assistance and reminders * Ability to grow professionally *... 

Magi K

Vietnamese - English Over the phone Interpreter Job at Magi K

 ...We are hiring VIETNAMESE -ENGLISH OVER-THE-PHONE INTERPRETERS&##128170; We are an equal-opportunity employer!&##128204;Freelance Contract Your role Your job as an Over-the-Phone interpreter involves providing clear and accurate interpretation between languages... 

Amber Court Assisted Living

Administrator Job at Amber Court Assisted Living

JOIN AMBER COURT! Seeking an experienced Executive Director for Amber Court Pelham Gardens Assisted Living Pay: $128,000.00 - $145,000.00 per year POSITION Requirements Active as an Executive Director in an Assisted Living environment. Prior, minimum 2 years...