Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Sherrill Insurance Agency

Insurance Agent Job at Sherrill Insurance Agency

We are eager to take our business to the next level by hiring an experienced insurance agent with a proven track record of maintaining and growing customer portfolios. Youll hone your sales skills by forging strong relationships that serve as the foundation for our firm... 

State of Florida

SENIOR APPRAISER - 55000995 Job at State of Florida

 ...Agency: Department of Transportation Working Title: SENIOR APPRAISER - 55000995Pay Plan: Career Service Position Number:55000...  ...position supports the agencys mission by performing quality reviews of eminent domain real estate appraisal reports for quality assurance... 

Musselman & Hall Contractors

Equipment Director Job at Musselman & Hall Contractors

The Equipment Director is responsible for the overall strategic leadership and long-term planning of Musselman & Halls equipment fleet, shops, and related operations across all locations. This position oversees equipment acquisition, financials, policy development, disposal...

J & J Staffing Resources

Machinist Job at J & J Staffing Resources

 ...NJ, is seeking an experienced Machinist . The Machinist will operate a variety of stationary tools to produce one-of-a-kind prototypes...  ..., finish desired parts. Perform measurements and inspection of machined parts. Run a variety of saws, presses, shears, and sheet... 

Insight Global

Network Administrator Job at Insight Global

 ...Required Experience: Three plus (3+) years of enterprise networking experience (LAN/WAN, firewalls, wireless, VPN, microwave) Working knowledge of: Structured cabling (Cat 5/6, fiber optics, etc) Network fundamentals (switching, routing, dot1x, firewalling)...