Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Board of Equalization

Real Property Appraiser Job at Board of Equalization

 ...apply under this new Job Control, JC-503601, in order to be considered. Under the general direction of a Supervising Property Appraiser, the Associate Property Appraiser appraises the more difficult and complex railroad and utility land parcels and non unitary... 

Alterations Express

Alterations Manager Job at Alterations Express

 ...Job description: We're looking for a new Alterations Manager at our North Olmsted location! We're looking for experienced *Seamstress/Tailors with prior management experience. Job Description: Managers at Alterations Express are responsible for conducting... 

Chime

Incident Manager Job at Chime

 ...support. Excellent support: When members need to reach us, deliver exceptional, empathetic service. Were looking for an Incident Manager with a strong background in incident coordination and member communications to join our Critical Operations team within Chime... 

Acro Service Corp

Facilities Maintenance Specialist Job at Acro Service Corp

 ...Demonstrate ability to handle general maintenance responsibilities Demonstrate the ability and dexterity to utilize hand tools and power...  ...and Ballasts as required Performs and not limited to: All Building Maintenance functions Basic electrical, roof repairs, Floor... 

Redwood Electric Group

Electrical PV Designer Job at Redwood Electric Group

 ...Redwood Electric Group is looking for a detail-oriented and technically skilled Electrical PV Designer to support our project teams in the design and drafting of photovoltaic and energy storage systems. This role plays a critical part in ensuring the accuracy, efficiency...