Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Flowco Production Solutions

CNC Programming Technician Job at Flowco Production Solutions

 ...Job Description Summary The CNC Programming Technician will assist the Programming departments and act as a liaison to Responsibilities & Primary Duties Act as liaison between shop floor and programming First run of parts (program prove-out) as needed... 

Gold & Diamond Source

Jewlery Client Service Representative Job at Gold & Diamond Source

 ...service skills are essential, as this role involves working directly with clients to ensure respectful, transparent, and professional experience. The Gold and Diamond Source way. Responsibilities Evaluate estate pieces including gold, silver, diamonds, and fine... 

Guthrie

Clinical Lab Assistant I - CNG -Laboratory Collection - Per Diem Job at Guthrie

Summary: Clinical Lab Assistant I perform pre-analytical specimen receipt, processing, identification verification and specimen storage. The Clinical Lab Assistant I operates centrifuge and pneumatic tube systems, office equipment, enters information and test orders... 

P Johnson

New York Client Experience Co-Ordinator Job at P Johnson

Client Experience Co-Ordinator Purpose of the role This role is central to delivering a seamless and welcoming client experience at P Johnson NYC. Youll be the first point of contact for enquiries, manage the showroom phone, and ensure clear, timely communication...

Mountains Community Hospital

Full Time Weekend Night Shift Certified Nurse Assistant (CNA) Job at Mountains Community Hospital

 ...experience and/or training; or equivalent combination of education and experience. Preferred one-year clinical experience as a CNA in an acute care or skilled nursing facility. CERTIFICATES, LICENSES, REGISTRATIONS Current State of California Nurse Aide certification...