Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Zensar Technologies

Flutter/Dart Developer Job at Zensar Technologies

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. What's this role about? We are seeking...

Titan America

Procurement Manager Job at Titan America

COMPANY DESCRIPTION: Titan America LLC, a leading company in the heavy building materials industry in the eastern United States and the North American operating subsidiary of the TITAN Group, is on a growth journey towards becoming the best-in-class vertically integrated...

Methodist McKinney Hospital

Surgery Scheduler Job at Methodist McKinney Hospital

Job Details Description Hiring for Surgery Scheduler at Methodist McKinney Hospital (Full Time- Day Shift) Since opening our doors in February 2010, Methodist McKinney Hospital has had one primary objective to consistently raise the bar and set a new standard... 

RYZEC BUILDING GROUP, LLC

Traveling Construction Superintendent 1099 Job at RYZEC BUILDING GROUP, LLC

 ...thoroughness, & skill. From home remodeling to commercial development & construction, Ryzec Building Group has the experience to do the job well &...  ...lift 75 lbs What We Offer: Competitive compensation Per Diem for food, lodging, phone, & incidentals Fuel & Mileage... 

Unreal Snacks

Copywriter Job at Unreal Snacks

 ...Summary We're looking for an organized, versatile, and driven Copywriter to sharpen and evolve Unreal's bold, clever, vibrant, and...  ...to stay organized and aligned. While Unreal's culture is remote-first, our team highly values occasional in-person collaboration...