Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

ekUzR25iL0FNeDcvbGNCWDZ0YTZtcno1d1E9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Klear Title

Outside Sales Representative Job at Klear Title

 ...Lansing, we leverage cutting-edge technology to provide flexible, secure, and efficient title services including mobile closings, Remote Online Notary Closings and hybrid closing options that meet clients wherever they are. Our forward thinking leadership values intelligent... 

Ateeca Inc

Data Entry Specialist Job at Ateeca Inc

 ...Key Responsibilities Data Input: Enter data from various sources into databases and ensure...  ...as needed. Collaboration: Work with other team members to collect and manage...  ...accuracy and detail to minimize errors in data entry. Computer Proficiency: Familiarity with... 

Leeds Professional Resources

Project Manager Job at Leeds Professional Resources

 ...Job Title: Project Manager Location: Charlotte, North Carolina Job Overview: We are seeking a skilled HVAC Commercial Project Manager to oversee our projects in Charlotte, NC. The ideal candidate will manage all aspects of HVAC system installations, ensuring... 

Revology Cars

Materials Planning and Warehouse Manager Job at Revology Cars

 ...ambitions in the next 3-5 years. Position Summary The Materials Planning & Warehouse Manager is responsible for planning, purchasing...  ...-mitigation strategies. Warehouse Operations & Material Handling Lead all warehouse activities including receiving,... 

Elios Talent

Athletic Trainer - Outpatient Orthopedic Clinic Job at Elios Talent

 ...Athletic Trainer Outpatient Orthopedic Clinic Location: Greater Atlanta Area Join a respected orthopedic practice that combines...  ...What Were Looking For Bachelors degree in Athletic Training Board Certified and licensed in Georgia CPR/BLS certified...