Operations Support Job at Compunnel Inc., Columbus, OH

d1V2Rm5iN1BQUnYza2NCVjd0SzdtcnoxeFE9PQ==
  • Compunnel Inc.
  • Columbus, OH

Job Description

MOR2JP00017139

looking for experience in back-office retirement operations.

Job title: Operations Support

Work Location: 4343 Easton Commons Columbus OH USA 43219

Pay Rate: $22.22/hr on W2 (no benefits)

Period 11/23/2025 to 11/19/2026

Candidates must be legally authorized to work in the United States without company sponsorship.

Description:

The Retirement Services Team within the Morgan Stanley Service Network (MSSN) provides IRA and retirement account support to Morgan Stanley financial advisors and branch employees. The team responds to a variety of inquiries related to retirement accounts and products, contribution and distribution procedures, and retirement tax. The team is responsible for providing a high level of service in supporting a wide range of systems, policies, and procedures.

Primary Responsibilities:

Establish and maintain effective relationships in order to deliver world class service to our clients. Handle incoming phone calls from financial advisors and branch employees related to Retirement Services. Utilize various internal and external resources and tools to provide information and resolve issues. Follow established procedures to route processing requests to the appropriate processing teams and to escalate inquiries for further research. Meet team and department service goals as established by MSSN management.

Skills required:

Attention to detail Ability to multi-task and manage time effectively Ability to establish and maintain positive client relationships Ability to diagnose and solve problems creatively Ability to recognize and diffuse potential issues and/or difficult interactions Excellent communication (written and oral) and listening skills Desire and ability to learn quickly and apply knowledge to various situations

Bachelors degree or minimum 2 years financial industry experience Skills desired: Experience related to retirement products preferred, but not required Current or past Series 7 preferred, but not required Bachelor degree preferred

Job Tags

Similar Jobs

PriceLabs

Talent Recruiter - Sales & Success (Remote) (Contractual - 1 year) Job at PriceLabs

 ...using Applicant Tracking Systems ~ Sense of integrity, strong work ethic, and ability to maintain a high level of confidentiality....  ...PriceLabs? We are a remote-first organization and accept work from home as the norm. Work with an industry-leading product that has... 

Goliath Partners

Research Scientist Job at Goliath Partners

 ...We're working with a San Francisco client that's got a research team of 50~ professionals and looking to further expand it. They are specifically looking to flesh out their Research Group by hiring a Research Scientist on a hybrid basis. They have seen $300M in a recent... 

Erie Family Health Centers

OBGYN Hospitalist Job at Erie Family Health Centers

 ...gynecologic health care services to Erie patients including prevention, diagnosis and treatment of disease. Hospital practice includes labor and delivery as well as gynecologic consultation and surgery relevant to general obstetrics and gynecology. This physician serves as an... 

Phothera Phototherapy

Medical Billing Specialist Job at Phothera Phototherapy

 ...natural alternative with the option of use in the comfort of their own home. We are expanding our journey to help patients, improve clinical...  ...use under the guidance and prescription of an authorized care provider. We are looking for entrepreneurial leaders with a strong... 

24 Seven Talent

Production Assistant Job at 24 Seven Talent

A well-known apparel brand is seeking a Freelance Production Assistant to support their Production and Product Development teams. This role is ideal for someone early in their production career who is organized, detail-oriented, and eager to gain hands-on experience in...