Job Description:
We are seeking a highly organized and proactive Office Operations Manager to oversee the day-to-day operations of our office and ensure the smooth running of administrative functions. The ideal candidate will be able to delegate work effectively, collaborate across departments, and manage a diverse team while maintaining technical proficiency in various office tools. This position requires someone with excellent leadership skills, a strong understanding of office systems, and experience in event planning.
Key Responsibilities:
Team Leadership: Manage and supervise a team of just under 20 full-time employees, including Admins, Customer Service Representatives, and Instructors. Provide guidance, support, and training to ensure each team member performs at their best.
Delegation and Coordination: Assign tasks and manage workloads across the team to ensure deadlines are met and all office operations run efficiently.
Collaborative Work: Work closely with the Maintenance and Facilities Departments to ensure the office environment is maintained and operational.
Event Planning: Coordinate logistics for internal and external events, including room rentals, event setup, catering, and on-site management. Organize company events both on and off-site, ensuring all details are meticulously planned and executed.
New Hire Onboarding: Ensure new hires are fully trained on office procedures, including how to exit the building in case of emergencies. Ensure all safety and operational protocols are clearly communicated to new employees.
Technical Proficiency: Demonstrate technical expertise in office tools including Office 365 (Outlook, Excel, OneNote, Teams), Zoom, and other relevant platforms to maintain workflow and communication across the team.
Weekend Availability: Provide management support for weekend training sessions and other events as necessary, ensuring that the team is supported during these times.
Lunch and Event Support: Organize lunch and refreshments for team events, meetings, and training sessions. Ensure all food and beverage requirements are met and tailored to the needs of the team or event attendees.
Qualifications:
Proven experience in office management, team leadership, and event planning.
Strong technical proficiency with Office 365, OneNote, Excel, Teams, and Zoom.
Excellent organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
Strong interpersonal and communication skills, with the ability to collaborate effectively with various departments.
Ability to manage a team, delegate tasks, and motivate staff to achieve common goals.
Flexibility to work weekends and respond to changing needs as required.
Additional Information:
Competitive salary and benefits package.
Immediate openings-resumes are being reviewed now, and we would love to hear from you!
If you are a highly motivated and skilled professional with a passion for managing operations and leading teams, we encourage you to apply for this dynamic role.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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