Job Description

The ideal candidate has prior management experience and will be able to effectively lead and govern our Marathon office. They should be comfortable with time management, decision-making, answering inbound phone calls, handling confidential information, multitasking, managing multiple roles within the position, and more.

They should also possess a friendly demeanor so they can effectively interact with office visitors as they are the "front of house" for our office.

Responsibilities

• Provide general assistance as needed to agents to perform their duties in a quick and orderly fashion
• Communicate information to agents at the request of Managing Brokers or Chief Marketing Officer
• Follow guidelines and procedures from management
• Provide new forms and information to agents as directed by Managing Brokers or the Chief Marketing Officer
• Prepare and distribute monthly floor schedule to ensure that the office is covered during all open hours
• Assist in preparing for meetings, including agendas and producing reports
• Schedule and plan all office outings, events, and birthdays
• Prepare property brochures/booklets as well as postcards, and send to the Marketing team for approval
• Assist photographer with staging for property shoots when needed
• Answer phones when up agents are unavailable and respond to caller’s needs as appropriate
• Go to the mailbox daily, distribute mail promptly, and scan and email to an agent if requested
• Maintain office files both digitally and in print
• Order office supplies and track supply levels
• Order all signage, maintain organization and supply levels in storage areas/units
• Maintain overall office presentation
• Maintain office subcontractors and schedule needed maintenance
• Prepare commission disbursements for accounting
• Prepare and send monthly reports to Managing Broker & Chief Marketing Officer
• Participate in yearly leadership and quarterly sales meetings as requested
• Partner with the accounting team
• Special projects and other duties may be requested

Qualifications

• 4 year degree preferred or equivalent working experience
• 3-6+ years of professional working experience in a heavily administrative-based and customer facing support environment
• People management experience preferred
• Experience with administrative and clerical work proficiency in Microsoft Office suite
• Strong organization and time management skills combined with attention to detail and accuracy
• Excellent communication skills both written and verbal
• Ability to provide quality customer service
• Friendly and upbeat demeanor
• Team player

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