Job Description

Pay: $55,000.00 - $65,000.00 per year

Strong candidates must have proven experience in diamond jewelry sales, conducting face-to-face client appointments for similar luxury brands—primarily engagement rings—and prior experience in either traditional marketing or social media marketing.

Rêve Diamonds is growing, and we are seeking an experienced Marketing & Sales Showroom Manager to lead our Los Angeles showroom in Beverly Hills.

Rêve Diamonds is a London- and New York-based bespoke diamond jewelry company. In our workshops, we craft exceptional diamond engagement rings, wedding rings, eternity rings, diamond pendants and necklaces, tennis bracelets, and diamond earrings. We offer timeless, handcrafted designs at accessible prices and ship worldwide.

This role is ideal for a high-performing diamond jewelry professional who combines strong face-to-face sales expertise with marketing awareness and leadership capability.

Key Responsibilities

Showroom Leadership & Brand Representation

• Act as the  Rêve Diamonds ambassador , representing the brand with professionalism and integrity.
• Build, lead, and motivate the showroom team to achieve short- and long-term sales, profitability, and client-development goals.
• Uphold and enhance the brand image, client experience, and showroom standards at all times.

Sales & Client Experience

• Conduct  high-value, face-to-face consultations for engagement rings and bespoke jewellery, both in-showroom and via Zoom.
• Guide clients through the bespoke design process, from diamond selection to final delivery.
• Prepare and present quotations for bespoke pieces.
• Communicate detailed client requirements to CAD designers and workshop teams.
• Follow up post-purchase for after-care, satisfaction, and client reviews.
• Ensure flawless after-sales service and exceptional client retention.

Marketing & Business Development

• Drive personal and showroom sales targets.
• Actively grow and enrich the client database through:
• Appointment conversion
• CRM-driven outreach
• Local networking and external client acquisition
• Use HubSpot CRM daily to manage leads, opportunities, and client relationships.
• Contribute to  traditional marketing initiatives and/or social media activity to support brand awareness and lead generation.
• Monitor competitor activity and identify market opportunities.

Management & Operations

• Recruit, train, coach, and evaluate showroom staff.
• Set weekly objectives, provide performance feedback, and foster a strong team culture.
• Oversee scheduling, administration, and showroom readiness.
• Ensure accurate and timely financial and analytical reporting.
• Represent the brand at industry events, networking functions, and partnerships.
• Maintain strong security awareness and compliance.

What We’re Looking For

• Proven diamond jewelry sales experience , particularly engagement rings.
• Demonstrated success in  face-to-face luxury sales appointments .
• Previous experience in  traditional marketing and/or social media marketing .
• Consistent track record of meeting or exceeding sales targets.
• Passion for fine jewellery, diamonds, and gemstones.
• Ability to build trust and long-term client relationships.
• Excellent verbal and written communication skills.
• Strong attention to detail and administrative capability.
• Confident, professional, resilient, and customer-focused.
• Visual merchandising flair and showroom presentation awareness.
• Comfortable using CRM systems (HubSpot), Google Docs, and new technologies.

Experience & Skills

• Minimum 1  year experience in luxury retail management or high-end jewellery sales.
• Proven leadership and coaching ability.
• Strong organisational and multitasking skills.
• Ability to work evenings, weekends, and outside standard showroom hours when required.
• Fluent English required; additional languages are an advantage.
• Authorization to work in the United States.

Preferred Qualifications

• College or university degree.
• Gemmological education or  GIA coursework (preferred but not required).
• Graduate Gemologist qualification is a plus.

Job Types: Full-time, Contract

Benefits:

• Paid time off

Experience:

• Digital marketing: 1 year (Preferred)
• Diamond Jewelry sales: 1 year (Preferred)

Location:

• Los Angeles, CA

Job Tags

Similar Jobs