Job Description

Company Description

Dimensional Metals, Inc. (DMI) has been a leader in the manufacturing of architectural metal roof and wall panel systems since 1988. With over 37 years of sheet metal fabrication experience, we ensure the success of each project through proper design and installation. Our advanced in-house CNC operated manufacturing equipment enables us to produce the highest quality products. Located in Reynoldsburg, OH, DMI offers a complete product line capable of tackling the most challenging design projects with a blend of modern equipment and skilled personnel.

Job Description

The Logistics Coordinator position is responsible for the day-to-day scheduling of shipments (flatbed & LTL), negotiating rates with 3rd party carriers, verify drivers’ logs, checking of shipments for accuracy and problem resolution. The Logistics Coordinator works closely with the Operations Manager, Production Manager, Territory Managers and plant personnel to ensure that customer’s needs have been met. They are the support mechanism for efficient shipping operations within the company so that we can provide optimal service to all areas of the business.

Essential Functions

• Answer incoming phone calls and emails from Territory Sales Managers, freight companies and customers and handling their inquiries.
• Route and schedule company trucks, LTL shipments and 3rd party carriers.
• Check loaded trucks for accuracy
• Ensure company driver’s logs are up to date and accurate
• Contact customers to schedule deliveries
• Resolves customer complaints and issues pertaining to shipping
• Communicates with customers to schedule delivery dates
• Create and maintain relationships with customers and staff.
• Negotiate rates with LTL companies and 3rd party carriers.
• Schedule and assign trucking transport for all orders and coordinate with production.
• Send small parts to customers via UPS/FedEX and back up Administrative Assistant on sample request.
• Update TSM’s and Operation Manager of any issues expressed or created by customers.

Competencies

• Communication both Verbal and Written
• Teamwork
• Time management and ability to prioritize tasks
• Technical Capacity (Panel Business)
• Positive Attitude
• Conflict resolution
• Customer focus
• Integrity and Trust
• Basic computer skills and ability to learn ERP system
• Mechanical Aptitude

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 7:30 a.m. to 4:30 p.m.

Travel

No travel required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Dimensional Metals, Inc. is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation or gender identity.

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