Job Title: IVR-Architect-W2
Location: Troy, MI - Onsite
Job Summary:
We are seeking an experienced Architect with 10 to 14 years of expertise in IVR technology to join our team. The ideal candidate will be responsible for designing and implementing innovative IVR solutions to enhance customer experience. This role requires in-depth knowledge of IVR systems, strong technical skills, and the ability to work in a hybrid work model during day shifts. No travel is required.
Key Responsibilities:
Required Skills:
Certifications (Preferred):
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