Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
Job Title: Geostructural Engineer Location: Chesapeake, Virginia (in-office + field work) Employment Type: Full-Time Base Pay: $27.00 per hour to $30.00 per hour (approximately $56k to $62k annually) - Profit sharing available for all employees (paid out twice...
...Job Title : Interventional Pain Management Physician Location : Northern, Ohio Employment Type : Part-time Position - (2 days per month) Procedures: Nerve Root Ablations & Spinal Blocks. 100% Personal Injury patients. Compensation : Lucrative &...
...in providing exceptional care to our clients. We are seeking an immediate hire for a Registered Nurse to join our group of caring and fun employees, the position is part time, 1 or 2 days a week 16 hours a day. This role requires the employee to meet the requirements...
...Mid-Level IT Engineer Location: New York, NY (Onsite 5 days/week, remote during summer months) Experience: 4+ years Salary: $180,000$250,000 all-in (flexible) About the Role: A growing finance firm is seeking a versatile Mid-Level IT Engineer to join...
...Job Title: Associate Director of Student Ministry Supervisor: Director or Pastor of Student Ministry Classification: Full-Time (... ...students, adults, and families concerning spiritual matters ~ Be a creative, dependable, and energetic self-starter who sees student...