Help Desk Technician (MSP Experience Required)
$55,000–$65,000 + Full Benefits | Hybrid (4 Days Remote/ 1 Day in Office)
About the Company
Join a fast-growing, Atlanta-based Managed Services Provider known for delivering high-impact IT solutions to small and mid-sized businesses. Our team operates as a true technology partner—offering end-to-end managed services, cloud solutions, and converged data/voice systems. With a culture built on collaboration, professionalism, and a commitment to exceptional client service, we empower our engineers to do their best work while continuously developing their careers.
About the Role
We’re expanding our team and seeking a Help Desk Technician with proven MSP industry experience. In this role, you’ll handle inbound support requests, monitor and maintain remote client systems, and provide hands-on troubleshooting across servers, networks, and end-user environments. This position offers the best of both worlds: one collaborative day onsite with the team, and four days working from home.
What You’ll Do
What You Bring
Benefits
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