Title: Help Desk Representative
Location: Richardson, TX
Type: Full-Time | Onsite
CornerStone TTS is partnering with a growing organization to hire a Help Desk Representative who enjoys problem-solving, supporting end users, and working in a tight-knit IT environment. This is a great opportunity for someone who wants hands-on experience across systems, servers, and applications while working directly with a highly supportive Technical Director.
About the Opportunity
In this Tier 1 support position, you’ll be the first point of contact for technical issues, troubleshooting a variety of hardware, software, and system questions. You’ll assist internal users, document and resolve tickets, and escalate more complex issues when needed. Because the IT team is small, you’ll have the chance to learn quickly, take ownership, and make an immediate impact.
What You’ll Do
What We’re Looking For
Why This Opportunity Stands Out
You won’t get lost in a massive support team. With fewer than five people in IT, you’ll work closely with leadership, grow your technical skills, and be part of a team that values collaboration, stability, and having fun at work.
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