Need to be on our W2. Hybrid role. no sponsorship available.
Required: Windows hardware and software applications experience.
Our client is seeking a Desktop Support Analyst to support the Manager of IT Services in various departmental activities aimed at enhancing overall corporate performance. Key responsibilities include the design, development, and maintenance of systems, data management, security access, project coordination, and interfacing with other systems. Additionally, the role involves gathering and analyzing information, refining processes, and providing end-user support through efficient and cost-effective technology solutions.
The position requires travel between multiple sites for on-site support, with typically one day spent at each location during the week. A reliable car is essential for this role. The locations to be covered are:
1. Glassboro
2. Waterford
3. McKee City
4. Cumberland / Millville
Key Accountabilities:
• Review, evaluate, design, implement and maintain the corporate technology systems.
• Identify data sources, construct data decomposition diagrams, provide flow diagrams, and document all related processes.
• Ability to communicate complicated technical concepts to non-technical clients.
• Experience with ad-hoc reporting, estimating, and interfacing of inbound and outbound interface files.
• Work as technical expert with clients, application analysts, developers, and other technical team members to support and develop technical solutions to complex business problems.
• Develop specifications according to business requirements.
• Configure system and monitor performance of systems and programs. Install software, patches, and new environments as required.
• Write and maintain documentation to describe program development, logic, system coding, testing, changes, and corrections in accordance with policy and SOX auditing compliance.
• Recommend new solutions and upgrades in alignment with strategic plans and business requirements.
• Coordinate and perform all testing of any changes to environment with process owners.
• Ensure that assigned backup support personnel are involved and aware of activities so that they have sufficient knowledge to be effective substitutes when needed.
• Provide technical assistance to 700+ internal business users by responding to inquiries regarding errors, problems, or questions about hardware or software in a 24x7 environment.
• Assist IT department with other support-related issues as required.
• Perform other special projects and assignments as required.
Required Skills:
• A four-year Bachelor's degree in Business, Computer Science, or a related field. Significant professional experience may be considered in lieu of the educational requirement.
• A minimum of 2 to 5 years of relevant work experience.
• Proficiency in Windows-based hardware and software applications is required.
• Strong communication and analytical skills are essential.
• Technical skills required:
o Active Directory & Windows Server 2000 (or higher)
o Office 2000 (or higher)
o Mobile and cellular technologies (iPad, Tablets, iPhone)
o ServiceNow
o Familiarity with Android-based tablets
BILLING & CODING TEAM LEAD Location: DallasFort Worth Area, Texas Join Our Growing Team! Were seeking a detail-oriented and experienced Billing & Coding Team Lead to join a fast-growing healthcare practice management team. If you are passionate about accuracy...
...information for you to consider about this position. Job Title: School Success Program Assistant - (B/B Spanish) - (2025-2026) - OLA and Requisition ID number: 103969 Close Date: No established closing date; open until filled Organizational Unit: Office...
...Our firm has a Clinical Specialist position available in your area with one of the fastest-growing divisions of a top 10 medical device company. We are seeking individuals with backgrounds like yours who are eager to transition into an exciting field clinical role....
...with a Portland, OR employer who provides both armed and un-armed uniformed guards to riverside industries. The employer is currently hiring multiple certified Armed Security Guards. JOB DUTIES - Provide Access Control Points to several US military assets while at...
...we understand the balance of artistry, engineering, and precision it takes to make every show a success. Our placements range from rigging supervisors and project managers to engineers, installers, and field technicians . At Theater Outsource, our philosophy is...