Need to be on our W2. Hybrid role. no sponsorship available.
Required: Windows hardware and software applications experience.
Our client is seeking a Desktop Support Analyst to support the Manager of IT Services in various departmental activities aimed at enhancing overall corporate performance. Key responsibilities include the design, development, and maintenance of systems, data management, security access, project coordination, and interfacing with other systems. Additionally, the role involves gathering and analyzing information, refining processes, and providing end-user support through efficient and cost-effective technology solutions.
The position requires travel between multiple sites for on-site support, with typically one day spent at each location during the week. A reliable car is essential for this role. The locations to be covered are:
1. Glassboro
2. Waterford
3. McKee City
4. Cumberland / Millville
Key Accountabilities:
• Review, evaluate, design, implement and maintain the corporate technology systems.
• Identify data sources, construct data decomposition diagrams, provide flow diagrams, and document all related processes.
• Ability to communicate complicated technical concepts to non-technical clients.
• Experience with ad-hoc reporting, estimating, and interfacing of inbound and outbound interface files.
• Work as technical expert with clients, application analysts, developers, and other technical team members to support and develop technical solutions to complex business problems.
• Develop specifications according to business requirements.
• Configure system and monitor performance of systems and programs. Install software, patches, and new environments as required.
• Write and maintain documentation to describe program development, logic, system coding, testing, changes, and corrections in accordance with policy and SOX auditing compliance.
• Recommend new solutions and upgrades in alignment with strategic plans and business requirements.
• Coordinate and perform all testing of any changes to environment with process owners.
• Ensure that assigned backup support personnel are involved and aware of activities so that they have sufficient knowledge to be effective substitutes when needed.
• Provide technical assistance to 700+ internal business users by responding to inquiries regarding errors, problems, or questions about hardware or software in a 24x7 environment.
• Assist IT department with other support-related issues as required.
• Perform other special projects and assignments as required.
Required Skills:
• A four-year Bachelor's degree in Business, Computer Science, or a related field. Significant professional experience may be considered in lieu of the educational requirement.
• A minimum of 2 to 5 years of relevant work experience.
• Proficiency in Windows-based hardware and software applications is required.
• Strong communication and analytical skills are essential.
• Technical skills required:
o Active Directory & Windows Server 2000 (or higher)
o Office 2000 (or higher)
o Mobile and cellular technologies (iPad, Tablets, iPhone)
o ServiceNow
o Familiarity with Android-based tablets
...Description Position Summary The OA/CTS Manager is responsible for the oversight and administration of the outreach/admissions and career transition services components in compliance with Job Corps contract goals. Essential Functions Develops and executes the...
...eligibility begins at age 21 after 60 days of employment) Paid Time Off: After 6 months: 7 days After 1 year: 10 days After 24 years: 15 days After 5+ years: 20 days Holiday Pay: ~ Time and a half for hours worked on Thanksgiving and Christmas...
...employees to create long-term value through continuous improvement and principled leadership. We are seeking a Senior Safety & Health Manager for a flagship manufacturing facility in the Southeastern U.S. This individual will lead the site's safety and health strategy,...
Job Summary Our client, a CEO, is seeking a Personal Assistant to provide day-to-day support and ensure smooth household and personal operations. This is a full-time, on-site position based in Miami Beach, requiring flexibility and a proactive, detail-oriented approach...
...Who Are We? Altar'd State is a rapidly growing women's fashion brand with more than 100 boutiques in over 30 states. We offer a place... ...Companies to Work For 2023#4 in Fortune Best Workplaces in Retail 2022#93 in Best Workplaces for Millennials 2023#34 in Fortune...