Help Desk Specialist Job at Atlantic Partners Corporation, Stamford, CT

eFV2RmtMUEpQUnIvbE1OUTY5YStrYnYxd2c9PQ==
  • Atlantic Partners Corporation
  • Stamford, CT

Job Description

Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Stamford Ct. We will be building out a new environment with state of the art technology.

Your key responsibilities include:

  • Act as a first point of contact for users striving towards first call resolution but able to escalate when needed.
  • Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom).
  • Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues.
  • Create and manage detailed logs of incidents and requests, identifying trends.
  • Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems.
  • Building and deploying PCs and laptops.

Job Tags

Remote work,

Similar Jobs

AO Globe Life

Remote- Entry Level Manager Job at AO Globe Life

 ...Are you ready to revolutionize sales from the comfort of your own home? We're seeking exceptional leaders to join our remote team and take charge of our customer experience revolution! The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals... 

Granville Health System

Advance Practice Provider Hospitalist Job at Granville Health System

 ...Position Summary The Advanced Practice Provider (APP) Hospitalist with Granville Health System in Oxford, NC, is responsible for examining and treating patients independently within their scope of practice and in collaboration with other healthcare professionals. Granville... 

Software Technology Inc

Quality Assurance Analyst/Tester, Sr Job at Software Technology Inc

 ...Job Title: Business Process & Application Analyst Division: Administrative Services Location: Remote/Hybrid Reports To: Director, Operations Analysis Office Background Verification Minimum Verification Requirements Please complete... 

Provider Solutions & Development

Family Medicine or Internal Medicine Physician Job at Provider Solutions & Development

Join the compassionate team at Pacific Medical Centers' Puyallup clinic as a Family Medicine Physician or Internal Medicine Physician. This practice is known for serving the community and has a dedicated team of providers, support staff and effective leaders who foster... 

Comrise

Business Level Bilingual Mandarin -Dispatch & Driver Coordinator - Fulltime and Onsite - Linden, NJ (Open to Fresh Grad/ No Experience Needed) Job at Comrise

 ...Job Title: Business Level Bilingual Mandarin -Dispatch & Driver Coordinato (Open to Fresh Grad/ No Experience Needed) Location : Linden...  ...2pm-11pm; Second schedule is 4pm-1am Note: Working on weekends, evenings, and holidays might be required. Setup : Onsite...