Front Office Call Agent Job at Strategic Staffing Solutions, Draper, UT

d1VqQm5MckpNeGIwa2NOVzc5bTluN0g3eHc9PQ==
  • Strategic Staffing Solutions
  • Draper, UT

Job Description

Job Title: Front Office Call Agent – Hiring FAST!

Location: Draper, UT

Pay Rate: $20/HR on W2 Only NO C2C

Setting: Onsite Required (Hybrid/Remote is NOT an Option)

Duration: 6+ months.

Job ID: 241760

Required Qualifications:

  • Strong phone and chat communication skills.
  • Familiarity with Apple Card systems and fraud prevention tools.
  • Demonstrated proficiency in handling sensitive customer data and security protocols.
  • Excelled in customer service, maintaining a calm and solution-focused attitude even in high-pressure situations
  • Schedule: 8:00 AM – 5:00 PM MT (clocked in by 8:00 AM).

Responsibilities:

  • Provided inbound phone and chat support for Apple Card customers, focusing on fraud-related issues.
  • Handled declined transactions due to suspicious activity and guided customers through fraud resolution processes.
  • Delivered exceptional customer service, ensuring a smooth and professional experience on every call and chat interaction.

Job Tags

Remote job,

Similar Jobs

Avatar Robotics

Robotics Software Engineer Job at Avatar Robotics

Robotics Software Engineer Were hiring a Robotics Software Engineer to develop the real-time systems that power our robots in the field. From kinematics and motion control to sensor integration and ROS node orchestration, youll be the technical glue between our hardware...

Traders Village

Weekend Bar Tender Job at Traders Village

 ...Pay:15 an hour plus tips Job Summary: Safely serve our guests alcoholic beverages in accordance with TABC rules and regulation....  ...change and accurately ring up transactions. Required Education/Experience: We will train you. No Experience needed Must be at... 

TrueCare

Lead Medical Assistant - Pediatrics Job at TrueCare

 ...vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Lead Medical Assistant is responsible for managing and delegating roles and responsibilities of the clinics Medical Assistants... 

LHH

Director of Grants Job at LHH

 ...Monitor and track all grant status (billing and collection, budget modifications, amendments, renewal etc.) Work with the Director of Contract Compliance and Quality Assurance on the status of all contract funding Collaborate with the Director of External Affairs... 

Insight Global

NPI Program Manager Job at Insight Global

 ...Title: NPI Program Manager Location: Santa Clara, CA Pay: $50/hr+ (depending on experience) The Program Manager for Portfolio Management and Sourcing supporting the Precision Meso-scale Technology Center (PMTC) within Keysight will be responsible for facilitating...