Entry-Level Customer Service Representative Job at Malibu Events Promotions, Beachwood, OH

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  • Malibu Events Promotions
  • Beachwood, OH

Job Description

Are you a people-person with a passion for helping others and solving problems? Do you thrive in fast-paced environments where every interaction is an opportunity to make someone’s day? If you’re ready to kickstart your career in customer service, we want you as our next Entry-Level Customer Service Representative !

In this role, you’ll be the face of our company, providing friendly, professional, and efficient support to our customers. Your ability to listen, empathize, and find solutions will make you an invaluable part of our team.

What You’ll Do:

  • Respond to customer inquiries via phone, email, or chat with professionalism and care.
  • Troubleshoot and resolve customer issues, ensuring a positive experience every time.
  • Maintain accurate records of customer interactions and follow up as needed.
  • Collaborate with your team to share insights and improve the customer experience.
  • Learn and grow in a supportive environment that values your development.

What We’re Looking For:

  • A customer-first mindset with a genuine desire to help others.
  • Strong communication skills, both written and verbal, with a friendly and professional tone.
  • The ability to multitask and stay calm under pressure.
  • A detail-oriented approach to ensure nothing slips through the cracks.
  • A positive, can-do attitude and a willingness to learn and grow.

Why You’ll Love This Role:

  • You’ll be the hero our customers rely on, making a real impact every single day.
  • You’ll work in a supportive, collaborative environment where your contributions are valued.
  • Every day brings new challenges and opportunities to learn, grow, and excel.

If you’re ready to bring your passion for people and problem-solving to a role where you can thrive, we want to hear from you! Apply now and let’s create amazing experiences together.

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