English Spanish customer service rep Job at A1 Staffing Pro, Newark, NJ

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  • A1 Staffing Pro
  • Newark, NJ

Job Description

Bilingual Customer Service Representative (Part-time, Spanish-English)

📅 Schedule: Monday, Tuesday, Friday, and Saturday | 12:00 PM – 8:30 AM

Responsibilities:

  • Handle a high volume of client inquiries in both English and Spanish
  • Research and resolve customer issues efficiently
  • Provide accurate, valid, and complete information to customers
  • Multitask effectively while maintaining excellent service
  • Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution
  • Assist with client reporting as needed

Required Skills:

  • Bilingual: Fluent in English and Spanish (both verbal and written)
  • Proven experience in customer support or as a customer service representative
  • Strong contact handling skills and active listening
  • Proficiency in Microsoft Outlook, Word, and Excel
  • Excellent communication and problem-solving skills
  • Ability to adapt to different personality types and customer needs
  • Strong multitasking, prioritization, and time management skills

Compensation:

  • Pay: $16.00 - $19.00 per hour
  • Flexible schedule
  • On-the-job training provided

Location:

  • Newark, NJ 07102 (In-person)
  • Must be able to reliably commute or plan to relocate before starting work

Job Tags

Hourly pay, Part time, Relocation, Flexible hours, Saturday, Monday to Friday,

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