Employee Benefits Coordinator (Benefits Service Associate) – Marsh McLennan Agency
Location: Hybrid – Bay Area
Department: Employee Health & Benefits
Full-Time
Marsh McLennan Agency (MMA) is hiring an Employee Benefits Coordinator to support our Employee Health & Benefits team with client service, benefit enrollments, and annual renewals. This role works closely with Client Managers and service teams to ensure clients receive accurate and timely support throughout the benefits process.
Responsibilities
• Assist with day-to-day client service requests
• Process benefit enrollments and coverage changes
• Support client renewals and open enrollment activities
• Maintain client files and documentation
• Prepare client materials and communications
• Review benefit details for accuracy
• Communicate with carriers, vendors, and internal teams
• Support compliance documentation and reporting
Qualifications
• Strong attention to detail
• Excellent communication skills
• Ability to manage multiple priorities
• Customer service mindset
• Highly organized and proactive
• Proficient with Microsoft Office (Excel preferred)
No prior insurance or benefits experience required. Training provided.
What you’ll learn
• Employee benefits fundamentals
• Carrier and vendor processes
• Client communication and support
• Enrollment and renewal workflows
• Compliance and documentation requirements
Career Growth
This role offers opportunities for advancement into:
• Client Service Coordinator
• Benefits Analyst
• Client Manager
• Other HR and Employee Benefits roles within MMA
Marsh McLennan Agency invests heavily in learning, development, and internal career mobility.
The applicable hourly rate range for this role is $17.52 to $33.65. The hourly rate offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at:
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