Document Specialist Job at MDS (Micro-Data Systems), Holmdel, NJ

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  • MDS (Micro-Data Systems)
  • Holmdel, NJ

Job Description

Position Title: Document Specialist

Classification: Full-time; Non-Exempt under the Fair Labor Standards Act (FLSA)

Report to: Account Manager & Manager of Team Operations

Location : 100% on-site – Holmdel, New Jersey; On-site training in Newtown, PA

Date: July 2025 – February 2026

Job Summary:

The Credential Processor position is a 6-month focus on the validation of college transcripts for law school candidates.

Duties/Responsibilities:

  • Review, scan, and upload documents to the candidate portal on behalf of the customer service team
  • Opens/receives academic documents, reviews them for authenticity and scans them into the computer system
  • Verifies and modifies academic record information from credentials into/against applicant electronic files
  • Assists as necessary with all the aspects of the group’s work to meet company needs
  • Works under supervision of the Manager assisted by the coordinator
  • Downloads electronic documents, reviews them for authenticity and legibility, and scans them into the computer system
  • Verifies and modifies academic record information from credentials into/against applicant electronic files
  • Edits, updates, changes and/or corrects any information related to applicant credentials
  • Prepares and sends correspondence related to credential processing
  • Assists as necessary with all aspects of the group’s work to meet company needs
  • Ensure that all client process and procedures have been implemented, understood, and followed
  • Participate and promote the company’s culture including, but not limited to, the company’s Diversity, Equity, and Inclusion plan
  • Ensure proper use of equipment and sensitive security information and reports

Required Skills/Abilities:

  • Exceptional interpersonal and customer service skills
  • Develops and maintains an understanding of all policies and procedures
  • Basic understanding of laws and regulations regarding the EEOC and ADA
  • Ability to provide practical solutions to complex problems in an independent work environment
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education/Experience:

  • Computer literacy required; knowledge of office productivity tools, such as Microsoft Word, required
  • Associated typing skills, required
  • Strong ability to interpret and analyze computer files, and good judgmental skills required
  • Familiarity with higher education admission procedures and concepts, such as transcripts, preferred
  • Must be able to process high volumes of paper documents with strict attention to detail and high accuracy
  • Excellent written communication skills, required
  • The ability to maintain professionalism and work well under pressure in a production environment is required. Flexibility and adaptability to change are necessary
  • Must be a quality-conscious team player
  • Ability to exercise excellent judgment
  • Possess a positive attitude and demeanor
  • Be a team player and flexible to shift priorities and work dictates

Job Tags

Full time, Work at office, Flexible hours, Shift work,

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