DIRECTOR, PRICING & ANALYTICS
The Director of Pricing & Analytics is a strategic enterprise leader responsible for defining, optimizing, and executing pricing strategies across more than 8,000 retail locations. This role ensures the company delivers a compelling value proposition, maintains a competitive price position, and achieves required financial and operational outcomes. The Director partners closely with Merchandising, Finance, IT, Store Operations, and Executive Leadership to shape pricing principles, leverage advanced analytics, and improve price perception across all lines of business.
This leader oversees the full pricing lifecycle—including everyday retail, markdowns/clearance—while driving customer-centric merchandising through store clustering, item segmentation, and merchandising category/class roles. The Director also manages forecasting processes that support financial planning, labor modeling, assortment planning, and distribution center volume projections. As the head of the Pricing, Analytics, and Execution team, this individual is responsible for developing talent, fostering a test-and-learn culture, and stewarding pricing governance and operational excellence.
Principal Duties & Responsibilities
Lead Enterprise Pricing Strategy for a $13B Fortune 500 Retailer
• Establish and evolve Family Dollar’s enterprise pricing vision, strategy, and principles across all businesses.
• Refresh and maintain core pricing frameworks, including price roles, KVIs, competitive sets, zoning and clustering architecture, and category pricing strategies.
• Ensure pricing supports customer value perception, brand positioning, and financial goals.
Drive Insights, Analytics, and Optimization
• Leverage competitive intelligence, market trends, price elasticity, and customer perception to inform pricing decisions.
• Oversee base price modeling, demand forecasting, and markdown optimization using advanced analytics and price optimization software
• Drive partnership and collaboration with Merchants to mitigate cost and retail changes to our customers.
Oversee Pricing Operations Across 8,000+ Stores.
• Ensure flawless execution of all everyday, promotional, and markdown pricing actions.
• Partner with Merchandising, Planning, IT, Marketing, Legal, Store Operations, and other functions to streamline processes and enhance operational effectiveness.
• Serve as product owner for pricing and merchandising technologies, lead the implementation and management of price optimization software.
Build, Lead, and Develop a High-Performing Team
• Provide direct leadership, development, and coaching to Pricing, Analytics, and Execution team members.
• Drive hiring, training, talent development, while fostering a culture of teamwork
Governance, Communication, and Cross-Functional Influence
• Establish pricing governance, guardrails, and accuracy standards to ensure compliance and financial integrity.
• Communicate results, insights, and recommendations to senior leadership, influencing enterprise strategic decisions.
• Champion customer value and enterprise profitability across the organization.
Skills & Competencies
• Deep knowledge of pricing strategy, forecasting, segmentation, analytics, and cross-functional retail systems.
• Strong leadership, communication, and influencing skills with the ability to drive alignment at all organizational levels.
• Demonstrated ability to navigate ambiguity, build strategy, and manage multiple priorities while operating with urgency
• Highly analytical with experience in merchandising analytics, elasticity, and profit optimization.
• Experience with statistical modeling, multivariate analysis, volumetric forecasting, and syndicated data strongly preferred.
Education / Experience
• Advanced degree in Business, Engineering, Mathematics, Economics, or related field preferred. Master’s degree preferred.
• 8–10 years of experience in retail merchandising, supply chain, or marketing roles.
• 1–3 years of pricing management experience required.
• Consulting experience is a plus
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