Job Description

Director, Medical Staff and Education – Renown Health

Empower excellence. Lead with purpose. Advance patient safety.

At Renown Health , our commitment to quality care begins long before a patient enters a hospital room — it starts with the exceptional professionals who are credentialed, privileged, and supported to provide care. As the Director of Medical Staff and Education , you’ll lead the strategy, operations, and compliance efforts that ensure every clinician meets the highest standards of safety and excellence.

This role is ideal for a collaborative healthcare leader who thrives on precision, compliance, and building strong partnerships between physicians, advanced practice professionals, and health system leadership.

Position Summary

In this pivotal role, you’ll oversee the Medical Staff Office and Credentials Verification Organization (CVO) — ensuring compliance with all regulatory, accreditation, and internal standards, including The Joint Commission (TJC), NCQA, CMS, and Medical Staff Bylaws.

You’ll serve as a trusted liaison between Renown Health’s administration, medical staff, and system leaders , fostering communication, collaboration, and continuous improvement.

What You’ll Do

• Lead and direct all Medical Staff and CVO operations across Renown Regional, South Meadows, Rehabilitation Hospital, and affiliated entities.
• Ensure full compliance with TJC, NCQA, CMS, and state/federal regulations.
• Develop and implement credentialing, privileging, and enrollment policies that uphold quality and efficiency.
• Collaborate with hospital and system leaders to design and update privilege forms, bylaws, and governance structures.
• Provide training and orientation for new physician leaders, committee members, and board representatives.
• Partner across departments to streamline credentialing workflows and ensure timely, compliant processes.
• Oversee department staffing, budgeting, and productivity to achieve operational excellence.
• Serve as the internal expert and “super user” for credentialing software, optimizing reporting and data integrity.
• Foster a culture of teamwork, transparency, and professional development across the Medical Staff Services team.

What You Bring

Education: Bachelor’s degree required; Master’s preferred. (Ten years of demonstrated experience may substitute for degree.)

Experience: 10+ years in healthcare, including:

• 5+ years in management
• 2+ years in credentialing
• 2+ years in enrollment
• 2+ years in provider relations

Certifications: Two of the following required at hire; all three within two years:

• CPCS (Certified Provider Credentialing Specialist)
• CPMSM (Certified Professional Medical Services Management)
• CPES (Certified Provider Enrollment Specialist)

Skills: Strong understanding of regulatory standards, excellent communication and leadership skills, and proficiency in Microsoft Office Suite.

Why Join Renown Health?

At Renown, leadership is more than a title — it’s a mission. As northern Nevada’s largest not-for-profit health system, we empower our leaders to drive innovation, elevate quality, and champion collaboration across every level of care.

If you’re passionate about operational excellence, compliance, and supporting the providers who make world-class care possible — this is your opportunity to make a meaningful impact.

Join us — and help shape the future of healthcare excellence at Renown Health.

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