Director, Donor Engagement Job at Merraine Group, Inc., Bethesda, MD

eFViTGw3TEtOUmIya3NCVjc5YTdtYi8weGc9PQ==
  • Merraine Group, Inc.
  • Bethesda, MD

Job Description

This role presents an exciting opportunity for a strategic and relationship-driven professional to shape the donor experience from first gift to long-term commitment. As Director of Donor Engagement, you will lead innovative, multi-channel strategies that deepen connections, enhance stewardship, and drive philanthropic support. With a focus on segmentation, storytelling, and community impact, you’ll help build a culture of generosity that advances meaningful change.

Key Responsibilities

Community Engagement & Giving

  • Lead a comprehensive donor engagement strategy spanning acquisition, solicitation, and retention.
  • Develop data-driven segmentation and personalized donor journeys that boost participation, average gift size, and donor retention.
  • Design multi-channel direct marketing campaigns in collaboration with communications and community giving teams.
  • Track performance using clear KPIs across acquisition, conversion, and upgrade pipelines.
  • Cultivate and steward a personal portfolio of donors and prospects.

Donor Stewardship & Retention

  • Create and implement lifecycle communications that reinforce donor impact and inspire ongoing support.
  • Develop stewardship plans tailored to various donor segments, including recurring, mid-level, major, and legacy contributors.
  • Produce impact reports, donor spotlights, and recognition campaigns that reflect organizational values and mission.
  • Design donor appreciation experiences and events that foster stronger emotional and mission-driven connections.

Team Leadership & Collaboration

  • Supervise and mentor a team focused on community giving and stewardship.
  • Build strong internal relationships to promote a donor-centric culture.
  • Collaborate with cross-functional departments, including operations, finance, and database management, to ensure data integrity and acknowledgment accuracy.
  • Partner with volunteer leadership and fundraising committees to meet acquisition and stewardship goals.

Data & Performance Management

  • Leverage donor insights and analytics to guide engagement strategies.
  • Establish and evaluate campaign metrics to improve outcomes and inform future initiatives.
  • Maintain up-to-date and accurate donor records in the CRM system with attention to confidentiality and data security.

Qualifications & Experience

  • 6–8+ years of progressive experience in fundraising, donor engagement, or stewardship roles.
  • Proven success in developing and managing annual giving campaigns, donor relations, and direct marketing.
  • Prior team management and leadership development experience.
  • Proficiency in CRM platforms and data analysis tools; Microsoft Office Suite familiarity required.
  • Experience working with volunteer committees or member organizations preferred.
  • Familiarity with Jewish communal life, values, and practices is advantageous.

Key Competencies & Attributes

  • Strategic thinker with strong project management and execution skills.
  • Excellent communicator with an ability to craft compelling narratives and inspire generosity.
  • Collaborative leader who fosters teamwork and cross-functional alignment.
  • Analytical mindset with comfort using data to inform decisions.
  • Demonstrated commitment to donor-centered service and continuous improvement.

Work Environment & Benefits

  • Hybrid work model with flexible scheduling.
  • Generous paid time off, including vacation, sick leave, and parental leave.
  • Comprehensive health and retirement benefits.
  • Relocation and commuter assistance available for eligible candidates.
  • Opportunities for ongoing professional growth and access to national networks for nonprofit professionals.

Job Tags

Relocation package, Flexible hours,

Similar Jobs

The Intersect Group

Technical Support Specialist Job at The Intersect Group

 ...Technical Support Specialist - Contract Role Summary We are hiring multiple Technical Support Specialists to support a large-scale...  ...~13 years of experience in technical support, help desk, or IT operations ~ Strong troubleshooting skills across networks, systems... 

Rutland Regional Medical Center

RN Emergency Department Job at Rutland Regional Medical Center

 ...RN Emergency Department Responsible for the delivery of safe, effective and quality patient-family centered care in the Emergency...  ...PALS Certification ** TNCC Certification** (Not required for Psychiatric ED assignments) NRP Certification** CEN Certification... 

InForm Design

Senior Interior Designer Job at InForm Design

 ...Senior Interior Architectural Designer Are you looking to elevate your career? InForm Design is an award-winning architectural...  ...mentoring internal and external resources Participate in industry events and networking and business development and growth of the firm... 

Martindale-Avvo

Territory Sales Representative Job at Martindale-Avvo

 ...within the legal community. This position will grow our product sales (advertising, websites, and other products) markets and be a major...  ...as you do. - Paid vacation and paid holidays. - Medical, dental, and vision benefits. - 401(k) plan with a company match. -... 

S2N Technology Group

Technology Design Practice Leader Job at S2N Technology Group

 ...of 8 years of experience in the design of technology systems for the built environment. Certified Technology Specialist - Design (CTS-D) certification and expert-level knowledge of the audiovisual landscape is required. Other relevant certifications (RCDD, PMP, PSP,...