Director, Donor Engagement Job at Merraine Group, Inc., Bethesda, MD

eFViTGw3TEtOUmIya3NCVjc5YTdtYi8weGc9PQ==
  • Merraine Group, Inc.
  • Bethesda, MD

Job Description

This role presents an exciting opportunity for a strategic and relationship-driven professional to shape the donor experience from first gift to long-term commitment. As Director of Donor Engagement, you will lead innovative, multi-channel strategies that deepen connections, enhance stewardship, and drive philanthropic support. With a focus on segmentation, storytelling, and community impact, you’ll help build a culture of generosity that advances meaningful change.

Key Responsibilities

Community Engagement & Giving

  • Lead a comprehensive donor engagement strategy spanning acquisition, solicitation, and retention.
  • Develop data-driven segmentation and personalized donor journeys that boost participation, average gift size, and donor retention.
  • Design multi-channel direct marketing campaigns in collaboration with communications and community giving teams.
  • Track performance using clear KPIs across acquisition, conversion, and upgrade pipelines.
  • Cultivate and steward a personal portfolio of donors and prospects.

Donor Stewardship & Retention

  • Create and implement lifecycle communications that reinforce donor impact and inspire ongoing support.
  • Develop stewardship plans tailored to various donor segments, including recurring, mid-level, major, and legacy contributors.
  • Produce impact reports, donor spotlights, and recognition campaigns that reflect organizational values and mission.
  • Design donor appreciation experiences and events that foster stronger emotional and mission-driven connections.

Team Leadership & Collaboration

  • Supervise and mentor a team focused on community giving and stewardship.
  • Build strong internal relationships to promote a donor-centric culture.
  • Collaborate with cross-functional departments, including operations, finance, and database management, to ensure data integrity and acknowledgment accuracy.
  • Partner with volunteer leadership and fundraising committees to meet acquisition and stewardship goals.

Data & Performance Management

  • Leverage donor insights and analytics to guide engagement strategies.
  • Establish and evaluate campaign metrics to improve outcomes and inform future initiatives.
  • Maintain up-to-date and accurate donor records in the CRM system with attention to confidentiality and data security.

Qualifications & Experience

  • 6–8+ years of progressive experience in fundraising, donor engagement, or stewardship roles.
  • Proven success in developing and managing annual giving campaigns, donor relations, and direct marketing.
  • Prior team management and leadership development experience.
  • Proficiency in CRM platforms and data analysis tools; Microsoft Office Suite familiarity required.
  • Experience working with volunteer committees or member organizations preferred.
  • Familiarity with Jewish communal life, values, and practices is advantageous.

Key Competencies & Attributes

  • Strategic thinker with strong project management and execution skills.
  • Excellent communicator with an ability to craft compelling narratives and inspire generosity.
  • Collaborative leader who fosters teamwork and cross-functional alignment.
  • Analytical mindset with comfort using data to inform decisions.
  • Demonstrated commitment to donor-centered service and continuous improvement.

Work Environment & Benefits

  • Hybrid work model with flexible scheduling.
  • Generous paid time off, including vacation, sick leave, and parental leave.
  • Comprehensive health and retirement benefits.
  • Relocation and commuter assistance available for eligible candidates.
  • Opportunities for ongoing professional growth and access to national networks for nonprofit professionals.

Job Tags

Relocation package, Flexible hours,

Similar Jobs

ComfortPlus Home Health Care

Marketing Specialist - Home Health Care Job at ComfortPlus Home Health Care

About Us ComfortPlus Home Healthcare provides skilled nursing, therapy, and support services to patients in the comfort of their homes. We serve patients of all ages across Miami and South Florida, helping them recover from illness, surgery, or manage chronic conditions...

Nona Biosciences

Finance Manager Job at Nona Biosciences

 ...conduct bank reconciliations; monitor payment and receipt statuses. Qualifications Bachelors degree or above in Accounting, Finance, or related field. Minimum 5 years of finance/accounting experience, with at least 2 years in overseas finance operations.... 

The Chicago Hire Company

Nanny Job at The Chicago Hire Company

 ...environment. The ideal candidate will be reliable, flexible with their time, and will have previous experience working with children of a...  ...organizational and multitasking skills Availability to work occasional nights/weekends Pay Rate: $30-$40/hr; full-time hours... 

Insight Global

Data Analyst Job at Insight Global

 ...Duration : 12-month ongoing contract Location : Hybrid in SeaTac, WA Pay Rate : $45.00-50.00/hr We are looking for an Analyst who will be a subject matter expert in invoice processing, forecasting, and data analytics at supporting our team. This role... 

pureIntegration

Java Developer Job at pureIntegration

 ...fastest growing industry of communications, media, and entertainment. Job Description: We are currently seeking a Java Developer, Mid-Level (Java / Spring Boot, Reactive programming, Embedded unit test) to join our growing team developing global video streaming...