We are seeking a skilled and proactive Desktop Support Specialist to join our IT team. The ideal candidate will have hands-on experience in desktop support, a strong understanding of hardware setup, excellent communication skills, and a commitment to delivering high-quality technical assistance to end users.
3–5 years of experience in desktop support or a similar technical support role.
Familiarity with common hardware and software troubleshooting.
Strong verbal and written communication skills.
Ability to work independently and as part of a team.
Customer service mindset with attention to detail.
Experience maintaining asset logs and handling hardware lifecycle management is a plus.
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About Us: At AdmitSmart, we believe college admissions is a crucial challenge with significant moral implications. Today, wealthier students are twice as likely to gain admission to top schools compared to their less-affluent peers with similar achievements. We see ...