What You Will Need to Succeed:
· Proven experience managing a high-dollar program, project, or contract (over $200 million lifecycle).
· Demonstrated ability to meet deadlines and coordinate planning and implementation of project activities.
· Presentation and public speaking skills.
· Experience addressing operational concerns, monitoring overall customer satisfaction, developing and implementing operational policies, and analyzing training needs.
· Knowledge of records management; Six Sigma certifications are a plus.
· Strong decision-making skills, attention to detail, and the ability to manage multiple priorities.
· Excellent time management skills to plan, manage, and coordinate program functions.
Position Requirements:
Additional Preferred Skills:
· Serve as the primary point of contact for client contacts, maintaining strong and collaborative relationships.
· Experience working in environments with ISO and CMMI certifications.
· Ability to motivate a large workforce (500+) with excellent communication and interpersonal skills.
· Experience in Lean environments.
· Collaborate with analytics to apply appropriate resources while maintaining high quality.
· Identify and mitigate risks to ensure continuity of operations.
· Monitor schedules, risk management, performance metrics, and cost control.
· Develop and execute program strategies to drive contract expansion and future business growth.
· Prepare and present program reviews, reports, and updates to senior leadership both internal to Brillient and to the client.
· Perform additional responsibilities as assigned.
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