Customer Support Advisor (chat, email) Job at 24, Jersey City, NJ

eGsvS2xyM09NUmJ3bHN0YjZ0S3puN3orenc9PQ==
  • 24
  • Jersey City, NJ

Job Description

Job Title: Customer Support Advisor – Written Channels

Pay: $25/hour

Location: Jersey City, NJ

Start: Mid-October

End: Mid-January

Schedule: Hybrid, rotating shifts — must be available for all shifts

  • 9:30am–6:30pm (in-office)
  • 1:00pm–10:00pm (remote)
  • Weekend availability required (weekends are work-from-home)
  • Schedules will flex weekly. Client will assign shifts — no accommodations can be made.

Responsibilities

  • Deliver an elevated customer experience through email, chat, text, and social media channels
  • Respond to inquiries quickly and professionally with strong written communication skills
  • Convert client inquiries into sales while meeting/exceeding KPIs
  • Provide tailored product knowledge and styling advice
  • Resolve customer issues efficiently (orders, returns, product info)
  • Accurately log all interactions in CRM and support operational efficiency

Qualifications

  • Exceptional written communication skills with attention to tone, grammar, and detail
  • 2+ years in retail, customer service, sales, or hospitality
  • Proven ability to meet or exceed sales targets through digital channels
  • Experience with CRM systems, Salesforce, or similar tools
  • Organized, detail-oriented, and able to multitask in a fast-paced environment
  • Flexible schedule including evenings, weekends, and holidays

Job Tags

Work at office, Work from home, All shifts, Flexible hours, Shift work, Rotating shift, Afternoon shift,

Similar Jobs

Talentoma

Appointment Setter Job at Talentoma

 ...Job Title: Remote Appointment Setter Monthly Pay: $3,000 - $4,000 Summary: Were seeking motivated, reliable individuals to join our team as Remote Appointment Setter. In this work-from-home position, youll focus on making outbound calls to potential clients... 

Elios Talent

Pain Management Physician Job at Elios Talent

Pain Management Physician (MD or DO) Location: Multiple clinic and surgery center locations across the Southeast Schedule: Myrtle Beach, SC About the Opportunity Join one of the fastest growing interventional pain management groups in the country. This...

C.A.C. Industries, Inc.

Estimator Job at C.A.C. Industries, Inc.

 ...grow our team with talented individuals that will contribute to team goals and meet deadlines. We are currently seeking a full-time Estimator to join our team in Long Island City, Queens NY. The Estimator will report to the Chief Estimator and work closely with the rest... 

AlexanderAmes - Executive Search

Product Manager Job at AlexanderAmes - Executive Search

 ...Responsible for identification and implementation of product strategies, marketing plans, promotional and advertising programs, as well as oversees all aspects of product management, including: product development, market launch and surveillance, sales training and forecasting... 

InfoStride

Security Analyst Job at InfoStride

 ...Job Title: Security Analyst (Project Lead) Location: 1201 Main Street, Suite 600, Columbia, SC 29201 Work Mode: Hybrid (3 days onsite/week) Duration: 12 Months Responsibilities Primary Duties Lead and coordinate IRS Safeguards Review preparation across...