Customer Service Representative Job at ProKatchers LLC, New York, NY

d0VuQms3bklOaHp4bXNGVzZOSytucmo3eFE9PQ==
  • ProKatchers LLC
  • New York, NY

Job Description

Job Title: Customer Service Representative

Location: New York, NY 10004

Duration: 02+ Months

Job Description:

  • Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends.
  • Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support.
  • Assisting members with completion of all enrollment activities including but not limited to changing lines of business to ensure member is in the optimal plan, re-enrolling members due to administrative issues, premium payment etc.
  • Assist members with PCP selection as well as locating providers and vendor within plan’s network.
  • Providing end to end customer support to drive customer satisfaction and improve customer experience.
  • Interfacing with internal and external stakeholders to ensure complete resolution.

Job Tags

Weekend work,

Similar Jobs

Integrity Environmental Solutions

Civil Engineer Job at Integrity Environmental Solutions

 ...About the Job Integrity is a company of over 200 solid waste specialists and landfill gas engineers that offers a multidisciplinary suite of industry services. Integrity is an industry leading environmental/civil firm providing a variety of services for the nations largest... 

Penn Creative

Senior Graphic Designer Job at Penn Creative

 ...Position Type: Full-time Location: Fully remote, but you must reside in the Greater Philadelphia area Annual Salary: $70,000 About...  ...clients. But were not just looking for a graphic designer. Were seeking a leader who can create exceptional design concepts... 

Look Studios

Video Editor Job at Look Studios

About Look Studios Look Studios is a creative production company that blends storytelling, design, and technology to bring ideas to life. With in-house studio space, versatile production capabilities, and a collaborative team, we create video content that inspires and...

GMA Construction Group

Project Manager Job at GMA Construction Group

 ...GMA Construction Group is seeking a Construction Project Manager with strong leadership skills and the technical knowledge to anticipate...  ...before they occur. The ideal candidate has 5+ years of experience as a Project Manager. Roles and Responsibilities Project... 

Solvias

Health, Safety & Environment (HSE) Manager Job at Solvias

 ...end solutions from raw material testing to drug product release and API development for small molecules. Headquartered near Basel, Switzerland, Solvias operates six global Centers of Excellence, all adhering to the highest ISO, GMP, GLP, and FDA standards. Position...