Customer Service Representative / Administrative Assistant Job at Quality Lab Accessories, Telford, PA

dzBiSGxMM0JOUjcxa3NKVzd0bTRtcm40eGc9PQ==
  • Quality Lab Accessories
  • Telford, PA

Job Description

Company Description


Quality Lab Accessories (QLA) is a leading provider of consumables and accessories for dissolution testing machines in the Pharmaceutical industry. With a product line designed to fit various brands of machines, QLA ensures compliance with industry standards and offers exceptional customer service. Our experienced team is dedicated to meeting customer needs, from rush orders to custom engineered parts, and our engineering team can create solutions for unique lab challenges.


Role Description

This is a full-time role for a Customer Service Representative / Administrative Assistant at Quality Lab Accessories located in Telford, PA. The role involves order entry, providing customer support, ensuring customer satisfaction, managing customer service inquiries, and enhancing customer experience through effective communication and problem-solving.


Qualifications

  • Customer Service Representatives, Customer Support, and Customer Satisfaction skills
  • Customer Service and Customer Experience skills
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Proficiency in Microsoft Office and CRM software
  • Associate's degree in Business Administration or related field

Job Tags

Full time, Work at office,

Similar Jobs

Entelli Consulting

SAP S/4HANA ABAP Developer with SCM Job at Entelli Consulting

 ...processes: procurement, order fulfilment, inventory, MRP. Experience working in agile/Scrum environments and transport landscapes (CTS/TMS). Good debugging and troubleshooting skills. Knowledge of SAP EWM or IBP is a plus. Understanding of SAP Event Mesh or... 

Sigma

Warehouse Associate Job at Sigma

 ...innovative global food organization. Would you be ready for your next opportunity? Join our table! POSITION SUMMARY Load and unload trucks; organize and rotate inventory orders; monitor warehouse temperatures; assist in inventory reconciliation. ESSENTIAL JOB... 

The Line Up

Marketing and Sales Director Job at The Line Up

 ...toward experiences or awards. Eligibility for some benefits includes a waiting period. About the Job: Were seeking a Marketing & Sales Director to drive revenue growth, enhance brand presence, and guide our sales, marketing, and e-commerce efforts. This... 

Oakmont Management

Concierge Job at Oakmont Management

Positions: ConciergeShifts, Time, and Days: Part-time Nights and WeekendsPay Range: $16.50 - $17.00INSERT COMMUNITY NAME is a premier...  ...benefits:~Medical, Dental, and Vision benefits~Vacation, Personal Day, Sick Pay, Holidays~Complimentary Meals~Bonus... 

DSV - Global Transport and Logistics

Freight Forwarder, Air Export Job at DSV - Global Transport and Logistics

 ...local and close to our customers. Read more at Location: USA - Iselin, Wood Ave Division:Air & Sea Job Posting Title: Freight Forwarder, Air Export Time Type: Full Time FRAUD ALERT: Please note that DSV will never request a chat interview or solicit...