CLINICAL/CLERICAL MEDICAL ASSISTANT - PHOENIX FAMILY PHYSICIANS Job at Covenant HealthCare, Saginaw, MI

eDAvTGtyM1BOaHZ3bE1CYTZ0aS9uYjM5enc9PQ==
  • Covenant HealthCare
  • Saginaw, MI

Job Description

Overview:

The Clinical/Clerical role appropriately cares for patients of all ages; assists providers in procedures; accesses appropriate reference/resource manuals as needed; accurately documents all patient care interactions; performs assigned duties as scheduled and meets deadlines. The position requires the collection of patient data and appropriate communication of results; placing patient needs as a priority; empathizing with patients; maintaining strict confidentiality; remaining calm and composed in difficult situations; prioritizing and organizing to optimize available resources; adhering to policies and procedures and leading others by example.

The Clinical/Clerical personnel demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.

Responsibilities:

Triages patients and patient phone calls per Covenant HealthCare policy and procedure.

Obtains reason for patient visit and takes appropriate vital signs. 

Assists provider with procedures. 

Performs diagnostic procedures at the direction of the provider and completes controls as required by regulatory agencies. 

Coordinates x-rays, ultrasounds, labs, EKG�s, etc., per physician standing order. 

Maintains medical records and clinical standards in compliance with regulatory agencies and Covenant HealthCare policies/procedures.

Properly administers medications. 

Provides patient information regarding drug interactions. 

Follows regulations regarding narcotic storage and maintains medical inventory log. 

Assures medications have not expired. 

Assists patients in appropriate self-care techniques, providing pamphlets and instructions. Addresses patient questions and concerns following clinical protocols. .

Demonstrates awareness and sensitivity to patient rights.

Under the guidance of the Practice Manager, assists in maintaining all CLIA, OSHA, HFAP and Corporate Compliance regulations. 

Functions with an awareness of safety issues. 

Demonstrates awareness of confidentiality and legal issues in all aspects of patient care. 

Meets or exceeds all competency requirement expectations.

Qualifications:

EDUCATION/EXPERIENCE

High School diploma and/or equivalent required. A successful completion of a competency-based Medical Assistant (MA) training program required. In lieu of a MA program, a minimum of two (2) years direct patient care and/or medical office support experience will be accepted. BLS certification required (within 6 months of hire).

 

 

KNOWLEDGE/SKILLS/ABILITIES

Knowledge of medication side effects and how to effectively communicate to patients.

Knowledge of proper “release of information” standards.

Excellent oral communication and interpersonal skills.

Basic computer/typing skills

Ability to properly obtain/perform the following: EKG, Tympanometry, TB testing, Waived lab testing, Vision testing, Vital signs, A.E.D use (Auto Ext. Defibrillator), BCLS (CPR), Venipuncture technique, Specimen collections, and Patient education

Ability to properly administer medications, including proper dosage, proper site and proper schedule.

Ability to remain calm in stressful/difficult situations.

Ability to maintain confidential information.

 

WORKING CONDITIONS/PHYSICAL DEMANDS

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Constant handling, feeling, talking, hearing, tasting, smelling, and near vision

Frequent lifting up to 25 lbs.

Frequent standing, walking, twisting, reaching, depth perception, and field of vision

Occasional lifting up to 100 lbs. or more

Occasional sitting, lifting, carrying, pushing, pulling, stooping, kneeling, crouching, squatting, crawling, and far vision ICIMCHNonNJ 

Job Tags

Full time, Work at office, Local area,

Similar Jobs

InterSources Inc

Agile Development Director Job at InterSources Inc

 ...teams towards shared goals. Lead the adoption of AI-powered development tools and practices. Perform code reviews to ensure code...  ...Computer Engineering, or related field 15+ years of non-internship professional experience in software engineering, with at... 

Compassus

Hospice Clinical Liaison - Northshore Job at Compassus

 ...Position Summary The Hospice Clinical Liaison is responsible for modeling the Compassus values of Compassion, Integrity, Excellence,...  ...needs and disease status and confers with patients attending physician and hospice physician regarding assessment to establish eligibility... 

DermCare Management

Mohs Surgeon/Dermatologist Job at DermCare Management

Longhorn Dermatology, located in the scenic community of Spicewood, Texas, is dedicated to providing exceptional dermatological care to patients of all ages. Our practice is committed to fostering a welcoming and supportive environment where patient health and satisfaction...

Chime

Incident Manager Job at Chime

 ...support. Excellent support: When members need to reach us, deliver exceptional, empathetic service. Were looking for an Incident Manager with a strong background in incident coordination and member communications to join our Critical Operations team within Chime... 

Kowboy Fence Company LLC

Executive Sales Representative Job at Kowboy Fence Company LLC

 ...and personalized service to every client. Overview We are looking for a highly motivated, results-driven Executive Sales Representative to join our growing team in Jackson, TN This is a full-time, on-site role. The ideal candidate is passionate about sales,...