Job Description

JOIN US IN MAKING THE MOST OF EVERY DAY!

Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.

WHY US?

We believe that our success starts with our greatest asset: OUR EMPLOYEES!

We live our shared core values in everything we do:

COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP .

We have a passion for purpose-driven work! Do you?

JOIN OUR FAMILY!

The Chief Clinical Officer will be responsible for general oversight of clinical services and operations according to established policy and procedures. Responsible to plan develop, organize, implement and evaluate clinical, practices, and operations. Responsible to create, communicate and implement the clinical practices vision in alignment with the strategic plan. Develops and implements clinical programs, procedures and processes in a systematically standardized approach throughout the organization. Develops the annual budget for areas of responsibility. General oversight of the daily management within the allocated budget. Assists members of the leadership team with projects as assigned.

WHAT YOU WILL DO:

• Articulate a clear definition of the organization’s strategy and communicate it to clinical staff.
• Remain apprised of change initiatives needed to carry out strategy.
• Engender commitment to strategic plans.
• Ensure that decisions at all levels align with strategic objectives.
• Tract multiple projects assigned.
• Assist with the preparation of grants or proposals as assigned.
• Analyze information at a conceptual level and interpret to recommend action to the Management Team and/or Chief Operating Officer.
• Develop and present materials for management education or input.
• Plan and assist with staff retreats, director leadership development and team building. Succession Planning for all clinical team leaders and Directors on continuous cycle.
• Maintain current knowledge of health care, environment and industry trends and advise the management team and/or Chief Operating Officer.
• Participate in National Hospice Forums or workgroups to gain insight into best practices and new innovations.
• Participate in Pharmacy utilization oversight and relationships. This includes analyzing costs per day, trends in use of non-formulary meds. Serves as the clinical liaison to DeltaRx pharmacy.
• Ensure that daily operations and actual practice conform to requirements as outlined in policies and procedures.
• Cooperate with any investigations of privacy violations/quality issues.
• Assist in fostering awareness of the importance of protecting patient privacy and developing an organizational culture committed to the protection of health information.

MANAGEMENT:

• Administers, directs, and coordinates activities in clinical operations, including hospice and palliative care programs.
• Responsible for general oversight of all clinical teams, including Regional Clinical Care, Care Solution Center (Referral Assessment & Liaison), On-Call, Grief Services, In-Patient Units, and Palliative Care.
• Responsible for general oversight of dietary services.

SUCCESS CAPABILITIES:

• Licensed RN in State of Ohio
• Master’s degree in nursing or related field preferred
• MBA preferred
• Minimum of three years in managerial and leadership level experience
• Proven supervisory experience
• Ability to work in teams
• Experience in End of Life, hospice or palliative care preferred
• Have own transportation, a valid driver’s license and insurance coverage as required in the state of Ohio
• Ability to manage people at multiple sites
• Ability to manage multiple tasks and priorities
• Other duties as assigned by Chief Operating Officer
• Ability to effectively communicate written and orally
• Ability to conduct public presentations
• Able to take initiative, work independently within teams
• Effective conflict resolution skills

DETAILS:

• Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
• Tuition Assistance
• Exempt role
• Technology Package

CONDITIONS OF EMPLOYMENT:

This majority of this position is completed in office-type setting with prolonged computer and telephone use while primarily sedentary; some work may be completed in patient care settings. May require the exertion of up to 20 pounds of force occasionally; work requires sitting, stooping, bending, kneeling, reaching, standing, fingering, grasping and repetitive motions; vocal communication; hearing, and visual acuity. This position has the potential to be exposed to environmental elements, internal and external, such as infectious disease, bloodborne pathogens, and chemicals and/or chemical fumes, (pet dander and/or exposure to allergens) and adverse effects of inclement weather that may occur as well as potentially difficult patient and family situations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The responsibilities of this position are described above, and they may be subject to change at any time due to reasonable accommodations or other reasons. Also, this description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

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