Call Center Customer Service Professional Job at PTR Global, Alpharetta, GA

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  • PTR Global
  • Alpharetta, GA

Job Description

Title – Call Center Customer Service Professional - II

Location – Alpharetta-GA-USA :: Hybrid

Duration – 03 + Months and Possibility Extension

Bachelor's degree or Minimum 3 years of customer service experience required

* Multiple systems knowledge (ECPD, ACSS, WFM)

* Excellent analytical & problem solving skills

* Strong interpersonal skills

* Excellent organizational and time management skills

* Professional verbal and written communication skills

* Strong commitment of Quality Assurance

* Ability to handle multiple tasks

* Proficient in Microsoft Office products (Excel, Word, and PowerPoint)

* Knowledge/Experience in a high volume, production environment

* Excellent customer focus skills

* Business Hours of operation, Monday – Friday 7:00 am - 7:00 pm, subject to change based on business needs.

Job Tags

Monday to Friday,

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