Job Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Business Operations Analyst 2

Location: Lehi, UT (Hybrid role)

Duration: 12 Months

Pay rate: $35-40 Hr

This is a Hybrid role. Looking for someone who can go into the Lehi office 3 days a week( Tues-Wed-Thurs)

Our Company

• Changing the world through digital experiences is what client all about.
• We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences!
• Were passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
• Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.
• We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

• As a member of the Deal Operations team, you'll play a vital role in ensuring the smooth operation of our quote-to-contract processes and systems.
• This is an exceptional opportunity to engage with various internal teams and contribute to the success of our enterprise selling strategies within client's Digital Experience and Digital Media domains.

What you'll Do

• Serve as the first point of contact for team members encountering issues or seeking guidance related to quote-to-contract processes in Salesforce and Microsoft Dynamics.
• Investigate reported issues, troubleshoot system errors, and provide timely resolutions or escalate to appropriate teams for further assistance.
• Maintain documentation of common issues, resolutions, and user guides to facilitate self-service support and knowledge sharing within the team.
• Assist in system administration tasks such as user management, permission setting, and configuration updates.
• Actively participate in training sessions and self-directed learning opportunities to deepen understanding of Salesforce CPQ, CLM, Workfront and related technologies.

What you need to succeed

• 3+ years of experience as a business process analyst or similar role , with a strong understanding of quote to contract operations, Salesforce and/or Microsoft Dynamics.
• Proven ability to identify problems, propose solutions, and drive projects to completion in a fast-paced environment.
• Experience with Wiki, Workfront and JIRA or equivalent bug management software.
• Ability to adapt to changing priorities and thrive in a dynamic, rapidly evolving environment.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

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